Government · head to head
Ring Neighbors vs Sumsub
Sumsub
Cybersecurity
Identity verification and AML screening priced per verification
- From
- $1.35/verification
- Free plan
- No
The short version
- Only Ring Neighbors has a free tier, so it costs nothing to try first.
- Each has a real cost: Ring Neighbors neighbors by Ring is a free app only available in the US, per the vendor's own page (Internet Archive capture, 1 January 2023); Sumsub the published per-verification rate is undercut by a monthly minimum of 149 or 299 dollars, so low volume businesses pay a much higher effective rate than the headline suggests.
- They diverge on capability: Ring Neighbors covers Video Request Portal, Sumsub covers Document verification.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which Ring Neighbors and Sumsub actually diverge.
| Attribute | Ring Neighbors | Sumsub |
|---|---|---|
| Starting price | Free | $1.35/verification |
| Pricing model | freemium | Per verification |
| Free tier | Yes | No |
| Category | Government | Cybersecurity |
| Founded | 2013 | Unknown |
Identical on both: platforms (Web, Ios, Android), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Ring Neighbors
- Video Request Portal
- Community Alerts
- Geographic Requests
- Case Management
- Resident Opt-in
- Ring Devices
- CAD Systems
- Social Media
Only in Sumsub
- Document verification
- AML screening
- KYB verification
- No-code flow builder
- Transaction monitoring
- Travel Rule
- Fraud and duplicate detection
What people use each for
The jobs each tool is most often brought in to do.
Ring Neighbors
- Citizen Servicesnot Sumsub
- Records Managementnot Sumsub
- Public Safetynot Sumsub
- Civic Engagementnot Sumsub
Sumsub
- A crypto exchange needing KYC plus Travel Rule handling under one contractnot Ring Neighbors
- A gambling operator entering several European markets and needing document coverage without a separate vendor per countrynot Ring Neighbors
- A fintech that wants a published price it can model in a business case before speaking to a salespersonnot Ring Neighbors
- A marketplace verifying both individual sellers and the companies behind them without buying two productsnot Ring Neighbors
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Ring Neighbors
- Neighbors by Ring is a free app only available in the US, per the vendor's own page (Internet Archive capture, 1 January 2023)
Sumsub
- The published per-verification rate is undercut by a monthly minimum of 149 or 299 dollars, so low volume businesses pay a much higher effective rate than the headline suggests.
- You are billed per verification attempt in most configurations, meaning applicant drop-off and resubmissions cost money without producing a customer.
- Pass rates and document support vary noticeably by country, and a market that works well in Europe can produce materially worse rejection rates in parts of Africa and South East Asia.
- The AML screening tier bundles list coverage that large institutions would normally buy separately and tune, giving less control over match thresholds than a dedicated screening vendor.
- The company originated in Russia before restructuring to a UK entity, and some financial institutions still raise that history in vendor risk review, which can slow or block procurement at conservative banks.
Pricing, plan by plan
Ring Neighbors
Free- Public Safety PortalFree
- Video Requests
- Community Alerts
- Case Management
Sumsub
$1.35/verification- Basic$1.35/verification
- 149 USD minimum monthly spend
- Document verification and liveness
- No-code flow builder
- Compliance$1.85/verification
- 299 USD minimum monthly spend
- Everything in Basic
- AML sanctions and PEP screening
- Enterprise$undefined/year
- Negotiated volume rate
- Custom jurisdictions and languages
- Dedicated support
Which should you pick?
Choose Ring Neighbors if
- You need video request portal.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want community alerts.
Choose Sumsub if
- You need document verification.
- You work on Web, iOS, Android.
- You also want aml screening.
Questions people ask
- Is Ring Neighbors or Sumsub better?
- Neither clearly leads. Ring Neighbors starts at Free and Sumsub at $1.35/verification, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Ring Neighbors or Sumsub?
- Ring Neighbors has a free tier; the other does not. Paid plans start at Free for Ring Neighbors and $1.35/verification for Sumsub.
- Does Ring Neighbors or Sumsub run on more platforms?
- Ring Neighbors runs on Web, Ios, Android. Sumsub runs on Web, iOS, Android.
- Can I use Ring Neighbors for free?
- Yes. Ring Neighbors has a free tier, so you can try it without paying. Sumsub starts at $1.35/verification.
- What is Ring Neighbors best used for?
- Ring Neighbors is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Sumsub is typically brought in for.
- What can Ring Neighbors do that Sumsub cannot?
- Ring Neighbors covers Video Request Portal, Community Alerts, Geographic Requests, Case Management. Sumsub covers Document verification, AML screening, KYB verification, No-code flow builder.
Answered from the vendors’ own pages
Sumsub: What does a verification actually cost?
1.35 USD on Basic and 1.85 USD on Compliance, but with 149 and 299 USD monthly minimums respectively. Below roughly 110 or 160 checks a month you are paying the minimum, not the rate.
Sumsub: Do failed verifications get charged?
Attempts are generally billable, so a poor onboarding funnel raises your bill. Confirm the exact resubmission policy in your contract.
Sumsub: Does it cover business verification?
Yes, KYB with company registry lookups and beneficial owner resolution is part of the platform rather than a separate product.
Related pages
More on Ring Neighbors
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