CRM · head to head
Really Simple Systems vs SoftSync AI
The short version
- Each has a real cost: Really Simple Systems the vendor's own pricing page as captured by the Internet Archive on 22 October 2019 listed four CRM tiers billed annually: Free at $0 for up to 2 users, Starter at $14 per user per month, Professional at $30 per user per month, and Enterprise at $46 per user per month (each roughly 7 to 10 percent higher if billed monthly); the Marketing add-on was $22 per month for up to 5,000 emails and Advanced Marketing scaled to 50,000 emails per month, though this capture is over five years old; SoftSync AI the Trust Centre describes ISO 27001 and SOC 2 Type II as "alignment" rather than certification, with documentation available on request (checked November 2026).
- They diverge on capability: Really Simple Systems covers Contact management, SoftSync AI covers Flexible CRM records.
- Prices and features above were last checked on 12 November 2026.
Where they differ
Only the attributes on which Really Simple Systems and SoftSync AI actually diverge.
| Attribute | Really Simple Systems | SoftSync AI |
|---|---|---|
| Starting price | $15/month | $29/month |
| Founded | 2009 | Unknown |
Identical on both: pricing model (subscription), free tier (No), platforms (Web), user rating (Not yet rated), category (CRM).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Really Simple Systems
- Contact management
- Sales pipeline
- Task management
- Email integration
- Reporting
- Zapier
- Google Workspace
- GDPR
Only in SoftSync AI
- Flexible CRM records
- Bot-free Note Taker
- MCP server
- AI Assistant and Autopilot
- REST API
- Email, campaigns and SMS
- Booking, documents and e-signature
- Lead database and Chrome extension
What people use each for
The jobs each tool is most often brought in to do.
Really Simple Systems
- Sales managementnot SoftSync AI
- Contact trackingnot SoftSync AI
SoftSync AI
- Founder-led sales where meetings, follow-ups and the pipeline need to live in one recordnot Really Simple Systems
- Turning call notes into CRM updates without a meeting bot in the callnot Really Simple Systems
- Letting Claude or ChatGPT read and update CRM records over MCPnot Really Simple Systems
- Replacing a separate booking tool, note taker, e-signature app and spreadsheet CRM for a small teamnot Really Simple Systems
- Moving off a Notion or spreadsheet CRM while keeping custom fields and stagesnot Really Simple Systems
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Really Simple Systems
- The vendor's own pricing page as captured by the Internet Archive on 22 October 2019 listed four CRM tiers billed annually: Free at $0 for up to 2 users, Starter at $14 per user per month, Professional at $30 per user per month, and Enterprise at $46 per user per month (each roughly 7 to 10 percent higher if billed monthly); the Marketing add-on was $22 per month for up to 5,000 emails and Advanced Marketing scaled to 50,000 emails per month, though this capture is over five years old
SoftSync AI
- The Trust Centre describes ISO 27001 and SOC 2 Type II as "alignment" rather than certification, with documentation available on request (checked November 2026).
- Pro caps a workspace at 5 team members and 1 mailbox per user, so a team of six has to move to Business at $59 a seat billed yearly.
- No free plan appears on the pricing page despite the homepage's "Start free" wording, and the Get access button leads to a demo booking page; trial terms are only shown at checkout.
- The Note Taker is a desktop app for Mac and Windows only; no mobile or Linux capture is described.
- The documentation and support URLs the vendor supplied (softsync.ai/docs and softsync.ai/support) returned 404 on 12 November 2026; the help centre lives at /resources/your-guide.
Pricing, plan by plan
Really Simple Systems
$15/month- Essential$15/month
- Contact management
- Task tracking
- Professional$25/month
- Everything in Essential
- Sales pipeline
- Reporting
- Professional Plus$35/month
- Everything in Professional
- Advanced customization
SoftSync AI
$29/month- Pro$29/month
- $29 a seat a month billed yearly, $39 billed monthly
- Up to 5 team members per workspace
- Flexible records, custom objects and fields
- Business$59/month
- $59 a seat a month billed yearly, $79 billed monthly
- Everything in Pro
- Up to 25 team members and 5 mailbox connections per user
- Enterprise$undefined/month
- Custom pricing
- Custom team member, record, mailbox and usage limits
- Custom integrations and priority support
Which should you pick?
Choose Really Simple Systems if
- You need contact management.
- You also want sales pipeline.
Choose SoftSync AI if
- You need flexible crm records.
- You work on web.
- You also want bot-free note taker.
Questions people ask
- Is Really Simple Systems or SoftSync AI better?
- Neither clearly leads. Really Simple Systems starts at $15/month and SoftSync AI at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Really Simple Systems or SoftSync AI?
- Really Simple Systems starts at $15/month and SoftSync AI at $29/month.
- Does Really Simple Systems or SoftSync AI run on more platforms?
- Really Simple Systems runs on Web. SoftSync AI runs on web.
- What is Really Simple Systems best used for?
- Really Simple Systems is most often used for sales management, contact tracking. Of those, sales management and contact tracking are not what SoftSync AI is typically brought in for.
- What can Really Simple Systems do that SoftSync AI cannot?
- Really Simple Systems covers Contact management, Sales pipeline, Task management, Email integration. SoftSync AI covers Flexible CRM records, Bot-free Note Taker, MCP server, AI Assistant and Autopilot.
Answered from the vendors’ own pages
SoftSync AI: How much does SoftSync cost?
Pro is $29 a seat a month billed yearly or $39 monthly. Business is $59 a seat billed yearly or $79 monthly. Enterprise is custom priced. Prices exclude VAT.
SourceSoftSync AI: What is the difference between Pro and Business?
Both include the same CRM, meeting notes, AI Assistant, Autopilot, integrations, API and MCP access. Business raises capacity, from 5 to 25 team members and from 1 to 5 mailbox connections per user, and adds priority support and a workspace consultant.
SourceSoftSync AI: Does the SoftSync note taker join meetings as a bot?
No. It is a desktop app for Mac and Windows that captures microphone and system audio from the computer, then produces a transcript and editable summary you attach to a CRM record.
SourceSoftSync AI: Can Claude or ChatGPT work with SoftSync?
Yes. SoftSync runs an MCP server that lets Claude, ChatGPT or Codex search records and take actions within the user's permissions, and a REST API of about sixty endpoints for custom code.
SourceSoftSync AI: Is SoftSync SOC 2 or ISO 27001 certified?
The Trust Centre lists ISO 27001 and SOC 2 Type II as frameworks the company aligns with, alongside GDPR, CCPA and the EU AI Act, and offers documentation on request by emailing support. It does not state a completed certification.
SourceRelated pages
More on Really Simple Systems
More on SoftSync AI
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- SoftSync AI vs Zoho CRM
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