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Surveys · head to head

QuestionPro vs REDCap

QuestionPro logo

QuestionPro

Surveys

Survey and experience management platform with a permanently free tier capped at 200 responses

From
Free
Rated
-
Full reviewWebsite
REDCap logo

REDCap

Research

Research data capture licensed free to non-profits, and not licensable at all to companies

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only QuestionPro has a free tier, so it costs nothing to try first.
  • Each has a real cost: QuestionPro team Edition has a five-seat minimum, so a small team that only needs two or three licences still pays for five.; REDCap a for-profit company cannot hold a licence or self-host REDCap, so a biotech or CRO that liked it at university simply cannot deploy it the same way and must buy a commercially licensed hosted version instead.
  • They diverge on capability: QuestionPro covers Survey builder, REDCap covers Form and survey designer.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which QuestionPro and REDCap actually diverge.

Attributes where QuestionPro and REDCap differ
AttributeQuestionProREDCap
Starting priceFreeOn request
Pricing modelPer user per monthquote
Free tierYesNo
PlatformsWeb, iOS, AndroidWeb, Linux, Windows
CategorySurveysResearch

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in QuestionPro

  • Survey builder
  • QuestionPro CX
  • QuestionPro Workforce
  • Research Suite
  • Offline data collection
  • White label reporting

Only in REDCap

  • Form and survey designer
  • Longitudinal projects
  • Data quality rules
  • Randomisation
  • Audit trail and e-signature
  • API and exports

What people use each for

The jobs each tool is most often brought in to do.

QuestionPro

  • A researcher or student who needs unlimited surveys but stays under 200 responses and wants to pay nothingnot REDCap
  • A single analyst who needs advanced logic and unlimited responses and can justify one Advanced seatnot REDCap
  • A CX team that wants closed-loop case management bundled with survey distributionnot REDCap
  • A market research agency needing MaxDiff and conjoint analysis that SurveyMonkey does not offernot REDCap

REDCap

  • An academic research group at an institution that already runs REDCap, where a new study database costs nothing beyond the time to build itnot QuestionPro
  • A hospital collecting patient reported outcomes where data must stay on institutional infrastructure rather than a vendor cloudnot QuestionPro
  • An investigator initiated trial that needs randomisation, an audit trail and statistical export without a commercial EDC budgetnot QuestionPro
  • A multi site academic collaboration where each site can be given scoped access to a single longitudinal projectnot QuestionPro

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

QuestionPro

  • Team Edition has a five-seat minimum, so a small team that only needs two or three licences still pays for five.
  • CX, Workforce and Research Suite are effectively separate products with their own pricing and onboarding, not tiers of the same subscription, which complicates a multi-department rollout.
  • The free Essentials plan caps at 200 responses per survey, which a single moderately popular customer survey can exceed in days.
  • The interface is denser than Typeform or SurveyMonkey, and teams that want a fast, visually simple survey builder often find QuestionPro slower to set up.
  • Enterprise CX and Research Suite pricing is never published, so budgeting for a programme rollout requires a sales conversation before any commitment is possible.

REDCap

  • A for-profit company cannot hold a licence or self-host REDCap, so a biotech or CRO that liked it at university simply cannot deploy it the same way and must buy a commercially licensed hosted version instead.
  • Because each institution hosts its own instance, support, uptime, backup and version currency vary by university, and a researcher has no recourse to Vanderbilt when the local instance is two years out of date.
  • It is free of licence fee but not free of cost: the hosting institution carries server, security, patching and support staffing, which is why some institutions charge internal recharges per project.
  • Validation for regulated use is the deploying institution responsibility, so an instance is not Part 11 compliant simply because REDCap supports the features; someone locally has to produce and maintain the evidence.
  • The interface and reporting are dated compared with commercial survey and EDC tools, and complex logic is built through data dictionary spreadsheets rather than a modern visual builder, which slows non technical study teams.

Pricing, plan by plan

QuestionPro

Free
  • EssentialsFree
    • 1 user
    • 200 responses per survey
    • Unlimited surveys and questions
  • Advanced$99/month
    • 1 user
    • Unlimited responses
    • Advanced logic and reporting
  • Team Edition$83/month
    • Minimum 5 users, billed per seat
    • Collaboration and role permissions
    • Advanced analysis tools
  • CX, Workforce, Research Suite$undefined/year
    • Sold as separate products with separate quotes
    • Volume and module dependent

REDCap

On request
  • REDCap non-profit licence$undefined/year
    • No licence fee to non-profit and government institutions that join the consortium
    • Institution must install and host it on its own infrastructure
    • For-profit organisations may not hold a licence or self-host

Which should you pick?

Choose QuestionPro if

  • You need survey builder.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want questionpro cx.
QuestionPro review

Choose REDCap if

  • You need form and survey designer.
  • You work on Web, Linux, Windows.
  • You also want longitudinal projects.
REDCap review

Questions people ask

Is QuestionPro or REDCap better?
Neither clearly leads. QuestionPro starts at Free and REDCap at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, QuestionPro or REDCap?
QuestionPro has a free tier; the other does not. Paid plans start at Free for QuestionPro and On request for REDCap.
Does QuestionPro or REDCap run on more platforms?
QuestionPro runs on Web, iOS, Android. REDCap runs on Web, Linux, Windows.
Can I use QuestionPro for free?
Yes. QuestionPro has a free tier, so you can try it without paying. REDCap starts at On request.
What is QuestionPro best used for?
QuestionPro is most often used for a researcher or student who needs unlimited surveys but stays under 200 responses and wants to pay nothing, a single analyst who needs advanced logic and unlimited responses and can justify one advanced seat, a cx team that wants closed-loop case management bundled with survey distribution, a market research agency needing maxdiff and conjoint analysis that surveymonkey does not offer. Of those, a researcher or student who needs unlimited surveys but stays under 200 responses and wants to pay nothing and a single analyst who needs advanced logic and unlimited responses and can justify one advanced seat are not what REDCap is typically brought in for.
What can QuestionPro do that REDCap cannot?
QuestionPro covers Survey builder, QuestionPro CX, QuestionPro Workforce, Research Suite. REDCap covers Form and survey designer, Longitudinal projects, Data quality rules, Randomisation.

Answered from the vendors’ own pages

QuestionPro: Is the free plan actually usable long-term?

Yes. Essentials has no time limit, but it caps at 200 responses per survey and one user, which rules it out for anything with meaningful reach.

REDCap: Is REDCap really free?

The licence is free to non-profit institutions and government organisations that join the consortium, but they must host and support it themselves, so there is real internal cost.

QuestionPro: Is QuestionPro CX the same product as the survey builder?

No. CX is a separate product built for closed-loop customer experience programmes, priced and sold on its own.

REDCap: Can my company use REDCap?

Not by holding a licence or self-hosting. For-profit organisations must use a separately licensed commercial hosted route.

QuestionPro: Does Team Edition have a minimum seat count?

Yes, five seats at roughly $83 per user per month billed annually, so the minimum monthly spend is around $415.

REDCap: Is REDCap 21 CFR Part 11 compliant?

It has the features to support Part 11 use, but compliance depends on how the hosting institution configures, validates and documents its own instance.

REDCap: Who supports it?

Your local institutional REDCap administrator, not Vanderbilt. Support quality varies by site.

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