Marketing · head to head
Postscript vs SurveyLegend

Postscript
Marketing
SMS marketing built for Shopify merchants, with carrier fees billed on top of message rates
- From
- $49/month
- Free plan
- No

SurveyLegend
Surveys
Swedish survey tool hosted only in Frankfurt, where response limits are counted per survey and export is capped below what you can collect
- From
- Free
- Free plan
- Yes
The short version
- Only SurveyLegend has a free tier, so it costs nothing to try first.
- Each has a real cost: Postscript carrier pass-through fees are billed on top of the per-message rate, roughly $0.00418 per SMS and $0.00841 per MMS in the United States, and are routinely missing from the cost comparisons buyers build.; SurveyLegend every paid tier can collect more responses than it can export, with Pro gathering 5,000 per survey but exporting only 1,000 and Business gathering 20,000 but exporting 10,000, so data you have paid to collect can be stranded inside the product.
- They diverge on capability: Postscript covers Shopify segmentation, SurveyLegend covers Per survey response limits.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Postscript and SurveyLegend actually diverge.
| Attribute | Postscript | SurveyLegend |
|---|---|---|
| Starting price | $49/month | Free |
| Pricing model | Per month plus per message sent | Per month by responses per survey |
| Free tier | No | Yes |
| Platforms | Web, iOS | Web, iOS, Android |
| Category | Marketing | Surveys |
Identical on both: user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Postscript
- Shopify segmentation
- Automated flows
- Subscriber acquisition
- Two-way conversations
- MMS campaigns
- Revenue attribution
- Headless SDK
- Usage-based tiers
Only in SurveyLegend
- Per survey response limits
- Frankfurt hosting on every plan
- Image-led question types
- Live analytics
- Conditional logic flows
- REST API and webhooks
What people use each for
The jobs each tool is most often brought in to do.
Postscript
- A Shopify direct-to-consumer brand that wants abandoned cart recovery by text rather than another email in an ignored inboxnot SurveyLegend
- A brand running a product drop where a timed broadcast to an opted-in list is the whole launch mechanismnot SurveyLegend
- A merchant segmenting by past purchase and variant to send replenishment reminders at the right intervalnot SurveyLegend
- A store on headless Shopify or a custom stack that still wants SMS built on order data through the SDKnot SurveyLegend
SurveyLegend
- A European organisation that needs survey responses to stay in the EU without paying for an enterprise tier to get itnot Postscript
- Occasional research where a few surveys each collect a large number of responses, which suits a per-survey quota better than a monthly onenot Postscript
- Consumer-facing surveys where picture choice and visual scales lift completion rates on phonesnot Postscript
- Small teams that want a fixed low monthly cost rather than usage-based billingnot Postscript
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Postscript
- Carrier pass-through fees are billed on top of the per-message rate, roughly $0.00418 per SMS and $0.00841 per MMS in the United States, and are routinely missing from the cost comparisons buyers build.
- The cheapest per-message rates require the $500 a month plan, so a small sender pays more than double the headline low rate per text.
- The $0 Starter plan carries a $49 minimum monthly spend, so it is not a free tier and quiet months still generate a bill.
- US SMS marketing carries real legal exposure under consent, quiet hours and carrier registration rules, and the compliance obligation sits with the merchant, not the platform.
- It is SMS and MMS only, so email, push and on-site messaging live in a separate tool and audience suppression between the two has to be managed across systems.
SurveyLegend
- Every paid tier can collect more responses than it can export, with Pro gathering 5,000 per survey but exporting only 1,000 and Business gathering 20,000 but exporting 10,000, so data you have paid to collect can be stranded inside the product.
- The free Starter plan cannot export data at all, only preview it in the live analytics, which makes it a demonstration rather than a usable plan and means any real project starts as a paid one.
- The vendor claims neither SOC 2 nor ISO 27001 nor any third-party audit, and its GDPR page does not disclose hosting location, subprocessors or transfer mechanisms, so an enterprise security review will stall regardless of how good the residency story is.
- The integration list runs to roughly four connectors with no native Zapier, Make, Slack, Teams, HubSpot or Airtable support, so anything beyond Google Sheets or Mailchimp has to be built against the API, which itself is unavailable below the Business tier.
- No seat, collaborator or team permission model is documented anywhere in the pricing, features or user guide, so an organisation that needs several people to share and administer surveys has no described way to do it.
Pricing, plan by plan
Postscript
$49/month- Starter$49/month
- $0 base fee but a $49 minimum monthly spend
- SMS at $0.015 and MMS at $0.045 per message
- Campaigns, automations, acquisition tools and analytics
- Growth$100/month
- Lower per-message rates than Starter
- Full campaign and automation feature set
- No contract required
- Professional$500/month
- Rates falling towards $0.007 SMS and $0.024 MMS
- Suited to high-volume senders
- Upgrade or downgrade at any time
- Enterprise$undefined/month
- Custom pricing on a contract
- Negotiated message rates and support terms
SurveyLegend
Free- StarterFree
- Free forever
- 3 surveys, 1,000 responses per survey
- No data export at all
- Pro$15/month
- 170 USD per year billed annually, 19 USD if billed monthly
- 20 surveys, 5,000 responses per survey
- Export capped at 1,000 responses per survey
- Business$25/month
- 300 USD per year billed annually, 39 USD if billed monthly
- Unlimited surveys, 20,000 responses per survey
- Export capped at 10,000 responses per survey
- Legendary$65/month
- 780 USD per year billed annually, 89 USD if billed monthly
- Unlimited surveys, 100,000 responses per survey
- Unlimited data export
Which should you pick?
Choose Postscript if
- You need shopify segmentation.
- You work on Web, iOS.
- You also want automated flows.
Choose SurveyLegend if
- You need per survey response limits.
- You want to start without paying.
- You work on Web, iOS, Android.
- You also want frankfurt hosting on every plan.
Questions people ask
- Is Postscript or SurveyLegend better?
- Neither clearly leads. Postscript starts at $49/month and SurveyLegend at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Postscript or SurveyLegend?
- SurveyLegend has a free tier; the other does not. Paid plans start at $49/month for Postscript and Free for SurveyLegend.
- Does Postscript or SurveyLegend run on more platforms?
- Postscript runs on Web, iOS. SurveyLegend runs on Web, iOS, Android.
- Can I use SurveyLegend for free?
- Yes. SurveyLegend has a free tier, so you can try it without paying. Postscript starts at $49/month.
- What is Postscript best used for?
- Postscript is most often used for a shopify direct-to-consumer brand that wants abandoned cart recovery by text rather than another email in an ignored inbox, a brand running a product drop where a timed broadcast to an opted-in list is the whole launch mechanism, a merchant segmenting by past purchase and variant to send replenishment reminders at the right interval, a store on headless shopify or a custom stack that still wants sms built on order data through the sdk. Of those, a shopify direct-to-consumer brand that wants abandoned cart recovery by text rather than another email in an ignored inbox and a brand running a product drop where a timed broadcast to an opted-in list is the whole launch mechanism are not what SurveyLegend is typically brought in for.
- What can Postscript do that SurveyLegend cannot?
- Postscript covers Shopify segmentation, Automated flows, Subscriber acquisition, Two-way conversations. SurveyLegend covers Per survey response limits, Frankfurt hosting on every plan, Image-led question types, Live analytics.
Answered from the vendors’ own pages
Postscript: Is Postscript only for Shopify?
It is built for Shopify and that is where its segmentation advantage lies, but headless and non-Shopify stores are supported through an SDK with more setup work.
SurveyLegend: Where is my data stored?
In Frankfurt, Germany, on DigitalOcean, on every plan including the free one, with backups also held in Frankfurt. There is no United States transfer and no residency upgrade to buy.
Postscript: What is the real cost per text?
The plan rate plus carrier fees. On Starter that is about $0.015 plus roughly $0.00418 in US carrier fees per SMS, so budget close to two cents a message before discounts.
SurveyLegend: What is the catch with the free plan?
You cannot export your data. You can build three surveys, collect a thousand responses each and view the analytics, but getting the raw responses out requires a paid plan.
Postscript: Is the Starter plan free?
No. The base fee is $0 but there is a $49 minimum monthly spend, so it functions as a $49 floor.
SurveyLegend: Why does Pro cost 170 USD a year when the page shows 15 USD a month?
The published annual total is 170 USD, which is ten dollars below twelve times the stated monthly-equivalent rate. Both figures are printed on the vendor pricing page.
Postscript: Do I need a contract?
No. Contracts are offered but not required, and plans can be moved up or down at any time under usage-based billing.
SurveyLegend: Is it suitable for an enterprise rollout?
Probably not. There is no SOC 2 or ISO 27001 certification, no documented team or permission model, and support is by email with phone access only on the top tier.
Related pages
More on SurveyLegend
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