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Healthcare · head to head

Phreesia vs Woebot Health

Phreesia logo

Phreesia

Healthcare

Patient intake, registration and payments platform for medical practices

From
Free
Rated
-
Full reviewWebsite
Woebot Health logo

Woebot Health

Healthcare

Conversational CBT chatbot that withdrew from consumer distribution and now sells only to payers and providers

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Phreesia has a free tier, so it costs nothing to try first.
  • Each has a real cost: Phreesia no price is published: the vendor states pricing is customised to organisation size, workflows and products used, and is given only as a tailored quote; Woebot Health the company withdrew its consumer app in June 2025 after concluding FDA marketing authorisation was not achievable at acceptable cost, which is a plain signal about both regulatory position and commercial durability.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Phreesia and Woebot Health actually diverge.

Attributes where Phreesia and Woebot Health differ
AttributePhreesiaWoebot Health
Starting priceFreeOn request
Pricing modelsubscriptionquote
Free tierYesNo
PlatformsWebiOS, Android, Web

Identical on both: user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Phreesia

Nothing recorded that Woebot Health does not also cover.

Only in Woebot Health

  • Scripted CBT dialogue
  • Mood tracking
  • Crisis routing
  • Between-session support
  • Payer deployment
  • Provider copilot positioning
  • Research licensing
  • Population reporting

What people use each for

The jobs each tool is most often brought in to do.

Phreesia

  • Digital patient intake and registration ahead of an appointmentnot Woebot Health
  • Collecting patient payments as part of the intake workflownot Woebot Health
  • Automating clinical screening questionnaires at check-innot Woebot Health

Woebot Health

  • A health plan wanting a low intensity behavioural health option for members on a waiting list for therapynot Phreesia
  • A provider organisation offering structured between-session CBT practice to patients already in treatmentnot Phreesia
  • A research group running a trial that needs a clinically scripted rather than generative conversational agent for safety reasonsnot Phreesia
  • A payer targeting a specific population such as postpartum members where scripted CBT content already existsnot Phreesia

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Phreesia

  • No price is published: the vendor states pricing is customised to organisation size, workflows and products used, and is given only as a tailored quote
  • The current free access to the Intake platform is time limited and ends on 31 December 2026, with the rate that follows undisclosed
  • A buyer must book a demo before receiving any figure

Woebot Health

  • The company withdrew its consumer app in June 2025 after concluding FDA marketing authorisation was not achievable at acceptable cost, which is a plain signal about both regulatory position and commercial durability.
  • It is not an FDA cleared treatment for any indication, so it cannot be positioned to members as therapy and cannot substitute for a covered behavioural health benefit.
  • The scripted, non-generative design that makes it safe also makes it feel rigid next to current conversational AI, and engagement drops off quickly once users hit the edges of the script.
  • Published evidence is short-horizon symptom change in selected populations, mostly young adults, with little evidence of durable benefit or effect at whole-population scale.
  • With consumer distribution gone, the remaining business depends on a small number of payer and provider contracts, so a buyer should assume real vendor continuity risk over a multi-year term.

Pricing, plan by plan

Phreesia

Free

No published plan breakdown. See the Phreesia review.

Woebot Health

On request
  • Woebot for payers and providers$undefined/year
    • Contracted per member per month or as a population licence
    • Sold to health plans and provider organisations, not to employers or individuals
    • No consumer purchase route since the app closed in June 2025

Which should you pick?

Choose Phreesia if

  • You want to start without paying.
Phreesia review

Choose Woebot Health if

  • You need scripted cbt dialogue.
  • You work on iOS, Android, Web.
  • You also want mood tracking.
Woebot Health review

Questions people ask

Is Phreesia or Woebot Health better?
Neither clearly leads. Phreesia starts at Free and Woebot Health at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Phreesia or Woebot Health?
Phreesia has a free tier; the other does not. Paid plans start at Free for Phreesia and On request for Woebot Health.
Does Phreesia or Woebot Health run on more platforms?
Phreesia runs on Web. Woebot Health runs on iOS, Android, Web.
Can I use Phreesia for free?
Yes. Phreesia has a free tier, so you can try it without paying. Woebot Health starts at On request.
What is Phreesia best used for?
Phreesia is most often used for digital patient intake and registration ahead of an appointment, collecting patient payments as part of the intake workflow, automating clinical screening questionnaires at check-in. Of those, digital patient intake and registration ahead of an appointment and collecting patient payments as part of the intake workflow are not what Woebot Health is typically brought in for.
What can Phreesia do that Woebot Health cannot?
Woebot Health covers Scripted CBT dialogue, Mood tracking, Crisis routing, Between-session support.

Answered from the vendors’ own pages

Phreesia: Is there a free version of Phreesia?

Phreesia offers free access to the complete Phreesia Intake platform through December 31, 2026. Standard subscription pricing begins January 1, 2027, with transparent pricing and no per-message charges or hidden fees.

Source
Woebot Health: Is Woebot still available?

Not to consumers. The consumer app closed in June 2025. The company continues to offer the product to payers, providers and researchers.

Phreesia: How is Phreesia priced?

Phreesia pricing is customized based on organization size, workflows, and products used. The company offers transparent subscription pricing with no per-message charges. Specific pricing requires contacting the company via their demo request form for a tailored quote.

Source
Woebot Health: Is it FDA cleared?

No. It held Breakthrough Device designation but never obtained marketing authorisation, and the founder cited the cost of that pathway as the reason for closing the consumer app.

Woebot Health: Is it generative AI?

Historically no. The dialogue is clinician-written and rule-based, a deliberate safety choice that limits how naturally it converses.

Woebot Health: What does the evidence show?

Randomised studies reported reduced depressive symptoms over short periods in selected populations, notably young adults. That is symptom change in a trial, not demonstrated population outcomes.

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