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Veterinary · head to head

PetDesk vs Weave

PetDesk logo

PetDesk

Veterinary

Client reminders, two-way texting and a pet owner app that syncs with on-premise practice systems

From
On request
Rated
-
Full reviewWebsite
Weave logo

Weave

Dental

Complete Patient Communication Platform

From
$399/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: PetDesk the on-premise connector depends on a computer at the practice staying powered, online and patched, and when it stops syncing the reminders stop silently rather than raising an alarm.; Weave starts at $199 a month and the per-tier prices are not published
  • They diverge on capability: PetDesk covers Automated reminders, Weave covers VoIP phone system.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which PetDesk and Weave actually diverge.

Attributes where PetDesk and Weave differ
AttributePetDeskWeave
Starting priceOn request$399/month
Pricing modelquotesubscription
PlatformsWeb, iOS, AndroidWeb, Ios, Android, Desktop
CategoryVeterinaryDental
FoundedUnknown2011

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in PetDesk

  • Automated reminders
  • Branded pet owner app
  • Online booking requests
  • On-premise connector
  • Review generation

Only in Weave

  • VoIP phone system
  • Appointment reminders
  • Online scheduling
  • Payment processing
  • Review management
  • Team chat
  • Call pop with patient info
  • Dentrix

Both cover

  • Two-way texting

What people use each for

The jobs each tool is most often brought in to do.

PetDesk

  • A practice losing revenue to no-shows that wants automated confirmations without more front desk callsnot Weave
  • A clinic on an older on-premise system that cloud-only communication tools cannot integrate withnot Weave
  • A group wanting one branded client app across several locationsnot Weave
  • A practice trying to shift routine client questions off the phone and into textnot Weave

Weave

  • Patient messaging and appointment reminders for a practicenot PetDesk
  • Phone system and call routing for a clinicnot PetDesk
  • Bulk texting campaigns to a patient listnot PetDesk
  • Collecting reviews after an appointmentnot PetDesk
  • Payments and outstanding balance remindersnot PetDesk

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

PetDesk

  • The on-premise connector depends on a computer at the practice staying powered, online and patched, and when it stops syncing the reminders stop silently rather than raising an alarm.
  • Synchronisation is one-way with several practice systems, so online booking requests still have to be typed into the schedule by a staff member and the labour saving is smaller than the demonstration suggests.
  • Pricing is per location, so a group of small branch clinics pays repeatedly for a product whose value scales with client volume rather than with the number of front doors.
  • The product line was assembled through acquisitions, leaving overlapping apps and consoles, and which one you get depends on when and through whom you bought.
  • Text message compliance, including consent and opt-out handling, sits with the practice as the sender, and automated recall campaigns make it easy to message clients who never agreed to receive them.

Weave

  • Starts at $199 a month and the per-tier prices are not published
  • Bulk texting is metered by tier, at 1,500 messages on Pro, 3,000 on Elite and 15,000 on Ultimate
  • Premium analytics, call intelligence and one-to-one training are Ultimate only
  • VOIP handsets are bundled by tier, with up to 15 on Ultimate, so the phone system is part of the plan rather than bring-your-own
  • Several features are specific to healthcare verticals, including insurance verification and eyewear notifications

Pricing, plan by plan

PetDesk

On request
  • PetDesk$undefined/year
    • Priced per practice location
    • Message volume tiers
    • Branded app included on higher tiers

Weave

$399/month
  • Weave Core$399/month
    • VoIP phone system
    • Two-way texting
    • Appointment reminders
  • Weave Plus$599/month
    • Everything in Core
    • Payment processing
    • Review management
  • Weave Pro$799/month
    • Everything in Plus
    • Insurance verification
    • Forms digitization

Which should you pick?

Choose PetDesk if

  • You need automated reminders.
  • You work on Web, iOS, Android.
  • You also want branded pet owner app.
PetDesk review

Choose Weave if

  • You need voip phone system.
  • You work on Web, Ios, Android, Desktop.
  • You also want appointment reminders.
Weave review

Questions people ask

Is PetDesk or Weave better?
Neither clearly leads. PetDesk starts at On request and Weave at $399/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, PetDesk or Weave?
PetDesk starts at On request and Weave at $399/month.
Does PetDesk or Weave run on more platforms?
PetDesk runs on Web, iOS, Android. Weave runs on Web, Ios, Android, Desktop.
What is PetDesk best used for?
PetDesk is most often used for a practice losing revenue to no-shows that wants automated confirmations without more front desk calls, a clinic on an older on-premise system that cloud-only communication tools cannot integrate with, a group wanting one branded client app across several locations, a practice trying to shift routine client questions off the phone and into text. Of those, a practice losing revenue to no-shows that wants automated confirmations without more front desk calls and a clinic on an older on-premise system that cloud-only communication tools cannot integrate with are not what Weave is typically brought in for.
What can PetDesk do that Weave cannot?
PetDesk covers Automated reminders, Branded pet owner app, Online booking requests, On-premise connector. Weave covers VoIP phone system, Appointment reminders, Online scheduling, Payment processing. Both handle Two-way texting.

Answered from the vendors’ own pages

PetDesk: Will it work with my on-premise practice management system?

Usually yes, through a connector installed on your network that reads the local database. Confirm whether your specific system supports two-way sync or only reading.

Weave: What is Weave's starting price point?

Weave starts at $199 per month and offers three main tiers: Pro, Elite (most popular), and Ultimate with varying feature sets.

Source
PetDesk: Does online booking write directly into my diary?

That depends on the practice system. With several of them a request arrives for staff to confirm and enter manually, so ask for your exact system before assuming automatic booking.

Weave: How do text message allowances differ across Weave pricing tiers?

Pro includes 1,500 monthly bulk text messages, Elite includes 3,000 monthly messages, and Ultimate includes 15,000 monthly messages.

Source
PetDesk: Who is responsible for text messaging consent?

The practice is. PetDesk sends on your behalf, but the lawful basis, the consent record and the opt-out handling are your obligations as the sender.

Weave: What VOIP phone support is available in Weave's Ultimate plan?

Ultimate plan supports up to 15 VOIP phones with T-85 hardware, 1:1 personalized training, premium analytics tools, and quarterly one-on-one training.

Source
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