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Software · head to head

OrthoTrac vs DentalXChange

OrthoTrac logo

OrthoTrac

Software

Complete Orthodontic Practice Management

From
$399/month
Rated
-
Full reviewWebsite
DentalXChange logo

DentalXChange

Software

Streamlined Dental Claims & Revenue Cycle Management

From
$0.35/per-claim
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: OrthoTrac orthoTrac support has moved off Carestream Dental's own site to a third-party portal, gosensei.com, and OrthoTrac customer contact is now booked only through a Calendly scheduling link rather than a phone number or online purchase path, per Carestream Dental's own site.; DentalXChange pricing is not published anywhere on the site
  • They diverge on capability: OrthoTrac covers Orthodontic treatment planning, DentalXChange covers Electronic claims submission.

Where they differ

Only the attributes on which OrthoTrac and DentalXChange actually diverge.

Attributes where OrthoTrac and DentalXChange differ
AttributeOrthoTracDentalXChange
Starting price$399/month$0.35/per-claim
Pricing modelsubscriptionusage-based
PlatformsWindows, WebWeb, Api
Founded20071998

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in OrthoTrac

  • Orthodontic treatment planning
  • Contract management
  • Appointment scheduling
  • Insurance processing
  • Imaging integration
  • Progress tracking
  • Appliance tracking
  • Referral management

Only in DentalXChange

  • Electronic claims submission
  • Real-time eligibility verification
  • ERA/EOB processing
  • Claims tracking
  • Attachment management
  • Denial management
  • Analytics dashboard
  • Compliance reporting

Both cover

  • HIPAA Compliant
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

OrthoTrac

  • Orthodontic practice managementnot DentalXChange
  • Treatment planningnot DentalXChange
  • Contract managementnot DentalXChange
  • Progress trackingnot DentalXChange

DentalXChange

  • Submitting dental claims electronically to payersnot OrthoTrac
  • Real-time patient eligibility verificationnot OrthoTrac
  • Electronic remittance advice and payment reconciliationnot OrthoTrac
  • Patient statements and payment collectionnot OrthoTrac
  • Provider credentialing with payersnot OrthoTrac

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

OrthoTrac

  • OrthoTrac support has moved off Carestream Dental's own site to a third-party portal, gosensei.com, and OrthoTrac customer contact is now booked only through a Calendly scheduling link rather than a phone number or online purchase path, per Carestream Dental's own site.

DentalXChange

  • Pricing is not published anywhere on the site
  • A clearinghouse and revenue cycle platform rather than practice management software, so it sits alongside a PMS rather than replacing one
  • Sold as many separate services, including credentialing, claims, attachments, ERA, statements and merchant services

Pricing, plan by plan

OrthoTrac

$399/month
  • OrthoTrac Standard$399/month
    • Patient scheduling
    • Treatment planning
    • Billing management
  • OrthoTrac Cloud$549/month
    • Everything in Standard
    • Cloud-based access
    • Imaging integration

DentalXChange

$0.35/per-claim
  • Pay Per Claim$0.35/per-claim
    • Electronic claims submission
    • Real-time eligibility
    • Claims tracking
  • Unlimited$99/month
    • Unlimited claims
    • Real-time eligibility
    • Advanced analytics

Which should you pick?

Choose OrthoTrac if

  • You need orthodontic treatment planning.
  • You work on Windows, Web.
  • You also want contract management.
OrthoTrac review

Choose DentalXChange if

  • You need electronic claims submission.
  • You work on Web, Api.
  • You also want real-time eligibility verification.
DentalXChange review

Questions people ask

Is OrthoTrac or DentalXChange better?
Neither clearly leads. OrthoTrac starts at $399/month and DentalXChange at $0.35/per-claim, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, OrthoTrac or DentalXChange?
OrthoTrac starts at $399/month and DentalXChange at $0.35/per-claim.
Does OrthoTrac or DentalXChange run on more platforms?
OrthoTrac runs on Windows, Web. DentalXChange runs on Web, Api.
What is OrthoTrac best used for?
OrthoTrac is most often used for orthodontic practice management, treatment planning, contract management, progress tracking. Of those, orthodontic practice management and treatment planning are not what DentalXChange is typically brought in for.
What can OrthoTrac do that DentalXChange cannot?
OrthoTrac covers Orthodontic treatment planning, Contract management, Appointment scheduling, Insurance processing. DentalXChange covers Electronic claims submission, Real-time eligibility verification, ERA/EOB processing, Claims tracking. Both handle HIPAA Compliant, Cloud deployment, Web support.
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