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Developer Tools · head to head

OpsLevel vs Ping Identity

OpsLevel logo

OpsLevel

Developer Tools

Internal developer portal that scores service ownership and production readiness

From
On request
Free plan
No
Full reviewWebsite
Ping Identity logo

Ping Identity

Cybersecurity

Enterprise identity for workforce and customers, with a 5,000 user floor

From
$3/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: OpsLevel opsLevel does not publish prices at all, not even a starting figure, so you cannot size a budget or compare against Backstage's zero licence cost without entering a sales cycle.; Ping Identity workforce pricing carries a 5,000 user annual minimum, so an organisation with 800 staff pays for 5,000 and the effective per user cost is over six times the list rate.
  • They diverge on capability: OpsLevel covers Service catalogue, Ping Identity covers Single sign-on.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which OpsLevel and Ping Identity actually diverge.

Attributes where OpsLevel and Ping Identity differ
AttributeOpsLevelPing Identity
Starting priceOn request$3/month
Pricing modelquotePer user per month
PlatformsWebWeb, Linux, Windows
CategoryDeveloper ToolsCybersecurity

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in OpsLevel

  • Service catalogue
  • Scorecards and rubric
  • Checks
  • Campaigns
  • Self-service actions
  • Slack and Teams integration
  • Catalogue auto-enrichment
  • Deployment on request

Only in Ping Identity

  • Single sign-on
  • Adaptive MFA
  • Identity orchestration
  • API access management
  • Directory services
  • Flexible deployment
  • ForgeRock capabilities

What people use each for

The jobs each tool is most often brought in to do.

OpsLevel

  • A platform team that needs to prove every production service has a named owner and an on-call rota before an auditnot Ping Identity
  • Driving a fleet-wide migration such as a runtime upgrade across 400 services with a deadline and visible progressnot Ping Identity
  • Giving developers a paved road to create a new service from a template without waiting on the platform teamnot Ping Identity
  • An organisation where an incident took an hour to route because nobody could identify the owning teamnot Ping Identity

Ping Identity

  • A bank that must keep identity data on premises in one country while running SaaS identity elsewherenot OpsLevel
  • An airline or telco with tens of millions of customer identities needing a directory that holds that scalenot OpsLevel
  • An enterprise assembling authentication journeys that call several external verification and risk vendorsnot OpsLevel
  • An existing ForgeRock customer deciding what its upgrade path looks like under Ping ownershipnot OpsLevel

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

OpsLevel

  • OpsLevel does not publish prices at all, not even a starting figure, so you cannot size a budget or compare against Backstage's zero licence cost without entering a sales cycle.
  • The Standard plan caps at 50 users, which is below the size at which service ownership becomes a real problem, so most genuine buyers land on Enterprise and its unpublished pricing.
  • Scores are only as honest as the metadata teams maintain; where ownership records go stale the rubric produces confident numbers about a catalogue that no longer reflects reality, and leadership acts on them.
  • It reports on quality rather than producing it, so it can generate friction between platform teams who set the rubric and product teams who see it as a scoreboard imposed on them without extra headcount to fix the findings.
  • As a hosted product it needs read access to source control, cloud accounts and observability tooling, which is a meaningful vendor review in regulated environments; on-premises exists but only on the Enterprise tier.

Ping Identity

  • Workforce pricing carries a 5,000 user annual minimum, so an organisation with 800 staff pays for 5,000 and the effective per user cost is over six times the list rate.
  • Adaptive multi-factor authentication is in the Plus tier only, doubling the per user price for a capability many buyers assume is standard in a modern identity platform.
  • ForgeRock no longer exists as an independent product, so customers who chose it specifically to avoid Ping now face a roadmap set by the vendor they did not pick.
  • Thoma Bravo ownership across both merged companies means the commercial priority is margin, and buyers report firmer renewal negotiations than they saw before 2022.
  • The portfolio has overlapping components from three product lineages, so scoping a deployment requires vendor architects and the licensing conversation is more complicated than the price list implies.

Pricing, plan by plan

OpsLevel

On request
  • Standard$undefined/year
    • Up to 50 users
    • Unlimited catalogued components
    • Scorecards, campaigns and the global rubric
  • Enterprise$undefined/year
    • Unlimited users
    • Custom integrations
    • Customisable dashboards

Ping Identity

$3/month
  • PingOne for Workforce Essential$3/month
    • Minimum 5,000 users billed annually
    • Single sign-on and directory services
    • OAuth 2.0, OpenID Connect, SAML and SCIM
  • PingOne for Workforce Plus$6/month
    • Minimum 5,000 users billed annually
    • Everything in Essential
    • Adaptive multi-factor authentication
  • PingOne for Customers Essential$35000/year
    • Flat annual fee
    • No-code identity orchestration
    • Unified customer profiles
  • PingOne for Customers Plus$50000/year
    • Flat annual fee
    • Everything in Essential
    • Adaptive MFA and device management

Which should you pick?

Choose OpsLevel if

  • You need service catalogue.
  • You also want scorecards and rubric.
OpsLevel review

Choose Ping Identity if

  • You need single sign-on.
  • You work on Web, Linux, Windows.
  • You also want adaptive mfa.
Ping Identity review

Questions people ask

Is OpsLevel or Ping Identity better?
Neither clearly leads. OpsLevel starts at On request and Ping Identity at $3/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, OpsLevel or Ping Identity?
OpsLevel starts at On request and Ping Identity at $3/month.
Does OpsLevel or Ping Identity run on more platforms?
OpsLevel runs on Web. Ping Identity runs on Web, Linux, Windows.
What is OpsLevel best used for?
OpsLevel is most often used for a platform team that needs to prove every production service has a named owner and an on-call rota before an audit, driving a fleet-wide migration such as a runtime upgrade across 400 services with a deadline and visible progress, giving developers a paved road to create a new service from a template without waiting on the platform team, an organisation where an incident took an hour to route because nobody could identify the owning team. Of those, a platform team that needs to prove every production service has a named owner and an on-call rota before an audit and driving a fleet-wide migration such as a runtime upgrade across 400 services with a deadline and visible progress are not what Ping Identity is typically brought in for.
What can OpsLevel do that Ping Identity cannot?
OpsLevel covers Service catalogue, Scorecards and rubric, Checks, Campaigns. Ping Identity covers Single sign-on, Adaptive MFA, Identity orchestration, API access management.

Answered from the vendors’ own pages

OpsLevel: How much does OpsLevel cost?

It does not publish pricing. Billing is per developer using the portal, with volume discounts, and a quote requires a sales conversation.

Ping Identity: Can I still buy ForgeRock?

Not as a separate product. Ping acquired ForgeRock in 2023 and the capabilities are sold within the Ping portfolio. Existing customers should ask about the specific migration path for their components.

OpsLevel: How does it compare with Backstage?

Backstage has no licence fee but you staff a team to build and run it. OpsLevel is hosted with checks, campaigns and scorecards out of the box, and you pay per developer instead.

Ping Identity: What is the real minimum spend?

PingOne for Workforce Essential is 3 USD per user per month with a 5,000 user annual minimum, so roughly 180,000 USD a year before anything else.

OpsLevel: Does it require writing catalogue YAML by hand?

No. It auto-discovers and enriches entries from connected systems, though teams still curate ownership and metadata.

Ping Identity: Is MFA included?

Basic authentication policies are in Essential. Adaptive MFA and passwordless require the Plus tier at 6 USD per user per month.

OpsLevel: Can it run on premises?

Yes, but only on the Enterprise plan.

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