Softwr

Logging · head to head

New Relic vs UptimeRobot

New Relic logo

New Relic

Logging

Observability made simple

From
Free
Rated
-
Full reviewWebsite
UptimeRobot logo

UptimeRobot

Technology

Uptime monitoring for hobby and non-profit projects, up to enterprise

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: New Relic data ingest costs can be high for large-scale deployments with high logging volume, making budgeting difficult; UptimeRobot free plan is limited to a 5 minute check interval; sub-minute checking (60 seconds) requires the paid Solo plan and faster intervals (30 or 15 seconds) require Team or Scale

Where they differ

Only the attributes on which New Relic and UptimeRobot actually diverge.

Attributes where New Relic and UptimeRobot differ
AttributeNew RelicUptimeRobot
Pricing modelUnknownfreemium
PlatformsWeb, Api, MobileWeb
CategoryLoggingTechnology
Founded2008Unknown

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in New Relic

  • APM
  • Infrastructure Monitoring
  • Log Management
  • Browser Monitoring
  • Synthetic Monitoring
  • Mobile Monitoring
  • Kubernetes Monitoring
  • AI Ops

Only in UptimeRobot

Nothing recorded that New Relic does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

New Relic

  • Application monitoringnot UptimeRobot
  • Infrastructure monitoringnot UptimeRobot
  • Error trackingnot UptimeRobot
  • Performance optimizationnot UptimeRobot

UptimeRobot

  • Freelancers monitoring personal websites and client projectsnot New Relic
  • Small teams managing production services and infrastructurenot New Relic
  • Agencies tracking high-volume client monitoring needsnot New Relic
  • Enterprises requiring custom compliance and SLA managementnot New Relic
  • Background job monitoring via heartbeat checksnot New Relic

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

New Relic

  • Data ingest costs can be high for large-scale deployments with high logging volume, making budgeting difficult
  • Core user licensing model adds complexity to pricing with distinction between full platform users and basic users
  • Default logs obfuscation may miss some sensitive patterns requiring custom configuration
  • Retention limits even on paid tiers require additional storage for long-term compliance requirements

UptimeRobot

  • Free plan is limited to a 5 minute check interval; sub-minute checking (60 seconds) requires the paid Solo plan and faster intervals (30 or 15 seconds) require Team or Scale
  • Team plan includes only 3 seats; additional seats are not covered in the base $41/$35 per month price
  • Enterprise pricing and faster-than-15-second intervals are custom and require contacting sales

Pricing, plan by plan

New Relic

Free

No published plan breakdown. See the New Relic review.

UptimeRobot

Free

No published plan breakdown. See the UptimeRobot review.

Which should you pick?

Choose New Relic if

  • You need apm.
  • You want to start without paying.
  • You work on Web, Api, Mobile.
  • You also want infrastructure monitoring.
New Relic review

Choose UptimeRobot if

  • You want to start without paying.
UptimeRobot review

Questions people ask

Is New Relic or UptimeRobot better?
Neither clearly leads. New Relic starts at Free and UptimeRobot at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, New Relic or UptimeRobot?
New Relic starts at Free and UptimeRobot at Free.
Does New Relic or UptimeRobot run on more platforms?
New Relic runs on Web, Api, Mobile. UptimeRobot runs on Web.
Can I use New Relic for free?
Both have a free tier, so you can try either at no cost before committing.
What is New Relic best used for?
New Relic is most often used for application monitoring, infrastructure monitoring, error tracking, performance optimization. Of those, application monitoring and infrastructure monitoring are not what UptimeRobot is typically brought in for.
What can New Relic do that UptimeRobot cannot?
New Relic covers APM, Infrastructure Monitoring, Log Management, Browser Monitoring.

Answered from the vendors’ own pages

New Relic: Does New Relic offer a free tier?

Yes, New Relic's free tier is perpetual with no credit card required. It includes 100 GB of free data ingest monthly, one Full Platform User with access to all 50+ capabilities, and unlimited Basic Users for querying and dashboard creation.

Source
UptimeRobot: What is UptimeRobot's refund policy?

UptimeRobot offers a 14-day money-back guarantee for new subscriptions and upgrades.

Source
New Relic: How much does New Relic cost for paid plans?

Paid plans start at $49 per month per core user. New Relic uses consumption-based pricing where you pay only for what you use. Annual commitment options are available with volume discounts for larger teams.

Source
UptimeRobot: Can I cancel my subscription anytime?

Yes. You can cancel at any time by turning off auto-renewal. Your subscription remains active until the end of the current billing cycle.

Source
New Relic: What data retention is included in New Relic's free tier?

The free tier includes a minimum of 8 days data retention for troubleshooting. Paid plans offer extended retention periods and customizable data retention policies.

Source
UptimeRobot: What payment methods does UptimeRobot accept?

UptimeRobot accepts major credit and debit cards (Visa, Maestro, MasterCard, Discover, Diners Club, American Express) as well as wire transfers.

Source
New Relic: How many integrations does New Relic support?

New Relic provides access to 780+ integrations and unlimited hosts at no additional cost. These include monitoring integrations for various cloud services, databases, and applications.

Source
UptimeRobot: What are the monitor limits by plan?

Free: 50 monitors | Solo: 50 | Team: 100 | Scale: 200-500

Source
New Relic: Can I use New Relic to monitor multiple cloud providers?

Yes, New Relic is cloud-agnostic and supports monitoring across AWS, Google Cloud, Azure, and on-premises infrastructure in a single platform.

Source
New Relic: What is New Relic's ownership structure today?

New Relic was acquired by TPG and Francisco Partners on July 31, 2023, for $6.5 billion and transitioned from a publicly traded company to a private company in November 2023.

Source
Share

Related pages

More on New Relic

More on UptimeRobot

Keep looking

Other head to heads