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Software · head to head

MDLive vs Amwell

MDLive logo

MDLive

Software

On-demand telehealth and virtual doctor visits

From
$59/visit
Rated
-
A

Amwell

Software

Telehealth platform connecting patients with providers

From
$99/visit
Rated
-

The short version

  • Each has a real cost: MDLive visit prices vary widely by service and insurance, from $0 up to $89 for urgent care, $179 for an initial therapy appointment and $299 for an initial psychiatry appointment; Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited
  • They diverge on capability: MDLive covers Psychiatry, Amwell covers Phone Consultations.

Where they differ

Only the attributes on which MDLive and Amwell actually diverge.

Attributes where MDLive and Amwell differ
AttributeMDLiveAmwell
Starting price$59/visit$99/visit

Identical on both: pricing model (subscription), free tier (No), platforms (Web, Mobile), user rating (Not yet rated), category (Unknown), founded (2002).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in MDLive

  • Psychiatry
  • Urgent Care
  • Insurance

Only in Amwell

  • Phone Consultations
  • Digital Prescriptions
  • Health Plans
  • SOC2

Both cover

  • Video Consultations
  • Mental Health Services
  • Prescription Services
  • EHR Systems
  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

MDLive

  • Insured patients wanting upfront-priced telehealth visits across urgent care, primary care, mental health and dermatologynot Amwell

Amwell

  • Patient Carenot MDLive
  • Medical Recordsnot MDLive
  • Practice Managementnot MDLive
  • Telehealthnot MDLive

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

MDLive

  • Visit prices vary widely by service and insurance, from $0 up to $89 for urgent care, $179 for an initial therapy appointment and $299 for an initial psychiatry appointment
  • Follow-up mental health visits are billed at a flat rate before insurance: $140 for therapy and $159 for psychiatry
  • Not all insurance plans cover all MDLIVE services, so out-of-pocket cost depends on the specific plan

Amwell

  • Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited

Pricing, plan by plan

MDLive

$59/visit
  • Primary Care Visit$59/visit
    • Board-certified doctors
    • 24/7 availability
    • Prescriptions

Amwell

$99/visit
  • On-Demand Visit$99/visit
    • 24/7 availability
    • Board-certified doctors
    • Digital prescriptions

Which should you pick?

Choose MDLive if

  • You need psychiatry.
  • You work on Web, Mobile.
  • You also want urgent care.

Choose Amwell if

  • You need phone consultations.
  • You work on Web, Mobile.
  • You also want digital prescriptions.

Questions people ask

Is MDLive or Amwell better?
Neither clearly leads. MDLive starts at $59/visit and Amwell at $99/visit, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, MDLive or Amwell?
MDLive starts at $59/visit and Amwell at $99/visit.
Does MDLive or Amwell run on more platforms?
Both run on Web, Mobile, so platform support will not decide this one for you.
What is MDLive best used for?
MDLive is most often used for insured patients wanting upfront-priced telehealth visits across urgent care, primary care, mental health and dermatology. Of those, insured patients wanting upfront-priced telehealth visits across urgent care, primary care, mental health and dermatology is not what Amwell is typically brought in for.
What can MDLive do that Amwell cannot?
MDLive covers Psychiatry, Urgent Care, Insurance. Amwell covers Phone Consultations, Digital Prescriptions, Health Plans, SOC2. Both handle Video Consultations, Mental Health Services, Prescription Services, EHR Systems.

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