Fashion & Apparel · head to head
Loop Returns vs Happy Returns
Loop Returns
Fashion & Apparel
Embedded returns solution for e-commerce platforms
- From
- $100/month
- Rated
- -
Happy Returns
Fashion & Apparel
In-store and online returns solution
- From
- $150/month
- Rated
- -
The short version
- Each has a real cost: Loop Returns both paid plans publish a starting price only, at $155 and $340 a month, with no stated return volume included; Happy Returns the Internet Archive's capture of Happy Returns' homepage on 31 December 2019 named three distinct return channels (Return Bar locations, Return To Your Store, Return By Mail) sold to retailers with an ROI Calculator tool but no published price figure.
- They diverge on capability: Loop Returns covers Embedded returns, Happy Returns covers In-store returns.
Where they differ
Only the attributes on which Loop Returns and Happy Returns actually diverge.
| Attribute | Loop Returns | Happy Returns |
|---|---|---|
| Starting price | $100/month | $150/month |
| Platforms | Web | Web, Mobile |
| Founded | 2017 | 2016 |
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Fashion & Apparel).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Loop Returns
- Embedded returns
- Analytics
- Custom platforms
Only in Happy Returns
- In-store returns
- Online returns
- Mobile support
Both cover
- Label generation
- Tracking
- Shopify
- WooCommerce
- Encryption
- Authentication
- Cloud deployment
- Web support
- English language support
What people use each for
The jobs each tool is most often brought in to do.
Loop Returns
- Managing ecommerce returns and exchanges through a branded portalnot Happy Returns
- Offering store credit and exchange incentives instead of refundsnot Happy Returns
Happy Returns
- Returns processingnot Loop Returns
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Loop Returns
- Both paid plans publish a starting price only, at $155 and $340 a month, with no stated return volume included
- Because neither the included volume nor the overage rate is published, the cost of a busy returns month cannot be worked out in advance
- Dedicated onboarding and support are tied to 20,000 or more annual orders, so smaller merchants get neither
Happy Returns
- The Internet Archive's capture of Happy Returns' homepage on 31 December 2019 named three distinct return channels (Return Bar locations, Return To Your Store, Return By Mail) sold to retailers with an ROI Calculator tool but no published price figure.
Pricing, plan by plan
Loop Returns
$100/month- Startup$100/month
- Basic returns
- Integration
- Growth$300/month
- All features
- Analytics
Happy Returns
$150/month- Starter$150/month
- Online returns
- Basic integration
- Full Service$300/month
- In-store returns
- Advanced features
Which should you pick?
Choose Happy Returns if
- You need in-store returns.
- You work on Web, Mobile.
- You also want online returns.
Questions people ask
- Is Loop Returns or Happy Returns better?
- Neither clearly leads. Loop Returns starts at $100/month and Happy Returns at $150/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Loop Returns or Happy Returns?
- Loop Returns starts at $100/month and Happy Returns at $150/month.
- Does Loop Returns or Happy Returns run on more platforms?
- Loop Returns runs on Web. Happy Returns runs on Web, Mobile.
- What is Loop Returns best used for?
- Loop Returns is most often used for managing ecommerce returns and exchanges through a branded portal, offering store credit and exchange incentives instead of refunds. Of those, managing ecommerce returns and exchanges through a branded portal and offering store credit and exchange incentives instead of refunds are not what Happy Returns is typically brought in for.
- What can Loop Returns do that Happy Returns cannot?
- Loop Returns covers Embedded returns, Analytics, Custom platforms. Happy Returns covers In-store returns, Online returns, Mobile support. Both handle Label generation, Tracking, Shopify, WooCommerce.