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Loop Returns vs Bold Metrics

Loop Returns logo

Loop Returns

Software

Embedded returns solution for e-commerce platforms

From
$100/month
Rated
-
Full reviewWebsite
Bold Metrics logo

Bold Metrics

Software

AI body data for apparel sizing

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Loop Returns both paid plans publish a starting price only, at $155 and $340 a month, with no stated return volume included; Bold Metrics sold to apparel brands as an embedded API rather than as a tool a shopper or small seller can use
  • They diverge on capability: Loop Returns covers Embedded returns, Bold Metrics covers AI body prediction.

Where they differ

Only the attributes on which Loop Returns and Bold Metrics actually diverge.

Attributes where Loop Returns and Bold Metrics differ
AttributeLoop ReturnsBold Metrics
Starting price$100/monthOn request
Pricing modelsubscriptionusage-based
PlatformsWebWeb, Api
Founded20172014

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Loop Returns

  • Embedded returns
  • Label generation
  • Tracking
  • Analytics
  • WooCommerce
  • Encryption
  • Authentication

Only in Bold Metrics

  • AI body prediction
  • Size recommendations
  • Body measurements
  • Returns analytics
  • Product development data
  • Manufacturing specifications
  • Consumer insights
  • Fit analytics

Both cover

  • Shopify
  • Custom platforms
  • Cloud deployment
  • Web support
  • English language support

What people use each for

The jobs each tool is most often brought in to do.

Loop Returns

  • Managing ecommerce returns and exchanges through a branded portalnot Bold Metrics
  • Offering store credit and exchange incentives instead of refundsnot Bold Metrics

Bold Metrics

  • Size recommendations on an apparel product pagenot Loop Returns
  • Reducing returns caused by fitnot Loop Returns
  • Body measurement estimation without a scannot Loop Returns
  • Made-to-measure sizing through Virtual Tailornot Loop Returns
  • Fit analytics across a cataloguenot Loop Returns

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Loop Returns

  • Both paid plans publish a starting price only, at $155 and $340 a month, with no stated return volume included
  • Because neither the included volume nor the overage rate is published, the cost of a busy returns month cannot be worked out in advance
  • Dedicated onboarding and support are tied to 20,000 or more annual orders, so smaller merchants get neither

Bold Metrics

  • Sold to apparel brands as an embedded API rather than as a tool a shopper or small seller can use
  • Pricing is not published
  • Split across several named products, including Smart Size Chart, Virtual Sizer and Virtual Tailor, so scope depends on which are licensed

Pricing, plan by plan

Loop Returns

$100/month
  • Startup$100/month
    • Basic returns
    • Integration
  • Growth$300/month
    • All features
    • Analytics

Bold Metrics

On request
  • Smart Size$undefined/month
    • Size recommendations
    • Basic analytics
    • E-commerce integration
  • Smart Body$undefined/month
    • Full body measurements
    • Product development data
    • Advanced analytics
  • Enterprise$undefined/month
    • Everything included
    • Custom AI models
    • Manufacturing data

Which should you pick?

Choose Loop Returns if

  • You need embedded returns.
  • You also want label generation.
Loop Returns review

Choose Bold Metrics if

  • You need ai body prediction.
  • You work on Web, Api.
  • You also want size recommendations.
Bold Metrics review

Questions people ask

Is Loop Returns or Bold Metrics better?
Neither clearly leads. Loop Returns starts at $100/month and Bold Metrics at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Loop Returns or Bold Metrics?
Loop Returns starts at $100/month and Bold Metrics at On request.
Does Loop Returns or Bold Metrics run on more platforms?
Loop Returns runs on Web. Bold Metrics runs on Web, Api.
What is Loop Returns best used for?
Loop Returns is most often used for managing ecommerce returns and exchanges through a branded portal, offering store credit and exchange incentives instead of refunds. Of those, managing ecommerce returns and exchanges through a branded portal and offering store credit and exchange incentives instead of refunds are not what Bold Metrics is typically brought in for.
What can Loop Returns do that Bold Metrics cannot?
Loop Returns covers Embedded returns, Label generation, Tracking, Analytics. Bold Metrics covers AI body prediction, Size recommendations, Body measurements, Returns analytics. Both handle Shopify, Custom platforms, Cloud deployment, Web support.
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