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Software · head to head

Lattice vs Zoho CRM

Lattice logo

Lattice

Software

People management platform for growing companies

From
$11/month
Rated
-
Full reviewWebsite
Zoho CRM logo

Zoho CRM

Software

The world's favorite CRM

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Zoho CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: Lattice a $4,000 minimum annual agreement applies, so the per seat prices only describe the cost above that floor; Zoho CRM free tier limited to 3 users only
  • They diverge on capability: Lattice covers Performance reviews, Zoho CRM covers Lead management.

Where they differ

Only the attributes on which Lattice and Zoho CRM actually diverge.

Attributes where Lattice and Zoho CRM differ
AttributeLatticeZoho CRM
Starting price$11/monthFree
Free tierNoYes
Founded20151996

Identical on both: pricing model (subscription), platforms (Web, Ios, Android, Api), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Lattice

  • Performance reviews
  • OKRs & goal tracking
  • Employee engagement surveys
  • 1-on-1 meetings
  • Continuous feedback
  • Compensation management
  • Career development
  • People analytics

Only in Zoho CRM

  • Lead management
  • Deal tracking
  • Contact management
  • Sales automation
  • Analytics
  • Mobile CRM
  • Email marketing
  • AI assistant (Zia)

Both cover

  • Slack
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

Lattice

  • Running performance reviews, goals and engagement surveysnot Zoho CRM
  • Managing compensation cycles and career development frameworksnot Zoho CRM

Zoho CRM

  • Sales automationnot Lattice
  • Lead managementnot Lattice
  • Customer supportnot Lattice
  • Marketing automationnot Lattice
  • Analytics & reportingnot Lattice

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Lattice

  • A $4,000 minimum annual agreement applies, so the per seat prices only describe the cost above that floor
  • Billing is annual only
  • The platform is sold as three separate base products at $10, $8 and $4 per seat per month, so a full deployment stacks rather than being one price
  • Compensation and Grow are further add ons at $6 and $4 per seat per month on top

Zoho CRM

  • Free tier limited to 3 users only
  • Steep pricing when scaling beyond 10 users
  • Limited offline capabilities compared to some competitors
  • Setup and configuration can require significant customization

Pricing, plan by plan

Lattice

$11/month
  • Performance Management$11/month
    • Performance reviews
    • Goals & OKRs
    • 1-on-1s
  • Performance + Engagement$15/month
    • Everything in Performance
    • Engagement surveys
    • Pulse surveys
  • Enterprise$undefined/month
    • All features
    • Advanced analytics
    • Custom integrations

Zoho CRM

Free
  • FreeFree
    • Up to 3 users
    • Basic modules
    • Standard dashboards
  • Standard$14/month
    • Sales forecasting
    • Custom dashboards
    • Workflow automation
  • Professional$23/month
    • Inventory management
    • AI predictions
    • Advanced customization
  • Enterprise$40/month
    • Zia AI assistant
    • Multi-currency
    • Advanced analytics

Which should you pick?

Choose Lattice if

  • You need performance reviews.
  • You work on Web, Ios, Android, Api.
  • You also want okrs & goal tracking.
Lattice review

Choose Zoho CRM if

  • You need lead management.
  • You want to start without paying.
  • You work on Web, Ios, Android, Api.
  • You also want deal tracking.
Zoho CRM review

Questions people ask

Is Lattice or Zoho CRM better?
Neither clearly leads. Lattice starts at $11/month and Zoho CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Lattice or Zoho CRM?
Zoho CRM has a free tier; the other does not. Paid plans start at $11/month for Lattice and Free for Zoho CRM.
Does Lattice or Zoho CRM run on more platforms?
Both run on Web, Ios, Android, Api, so platform support will not decide this one for you.
Can I use Zoho CRM for free?
Yes. Zoho CRM has a free tier, so you can try it without paying. Lattice starts at $11/month.
What is Lattice best used for?
Lattice is most often used for running performance reviews, goals and engagement surveys, managing compensation cycles and career development frameworks. Of those, running performance reviews, goals and engagement surveys and managing compensation cycles and career development frameworks are not what Zoho CRM is typically brought in for.
What can Lattice do that Zoho CRM cannot?
Lattice covers Performance reviews, OKRs & goal tracking, Employee engagement surveys, 1-on-1 meetings. Zoho CRM covers Lead management, Deal tracking, Contact management, Sales automation. Both handle Slack, GDPR.

Answered from the vendors’ own pages

Zoho CRM: Does Zoho CRM have a free tier?

Yes. Zoho CRM offers a free plan for up to 3 users that includes core CRM functionality like lead, contact, and account management, basic workflow automation, and customizable dashboards.

Source
Zoho CRM: What does Zoho CRM cost for a paid plan?

Zoho CRM pricing ranges from $14 per user per month for the Standard plan up to $52 per user per month for the Ultimate plan when billed annually. Most sales teams use the Professional plan around $23/user/month or Enterprise at $40/user/month.

Source
Zoho CRM: Is Zoho CRM independent or owned by another company?

Zoho CRM is part of Zoho Corporation, which is independent and bootstrapped. The parent company was founded in 1996 as AdventNet, rebranded to Zoho in 2009, and has never accepted external venture funding.

Source
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