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Communication · head to head

Kakao Work vs Mural

Kakao Work logo

Kakao Work

Communication

Korean business messaging built on the KakaoTalk interface for domestic enterprise teams

From
Free
Rated
-
Full reviewWebsite
Mural logo

Mural

Remote Work

The digital workspace for visual collaboration

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Kakao Work the product, documentation, support and commercial materials are Korea-first, so a company with overseas offices ends up running a second messaging tool for non-Korean staff and splitting its conversation history across two systems.; Mural the free plan allows 3 editable murals at a time, so working on a fourth means archiving one
  • They diverge on capability: Kakao Work covers KakaoTalk-style messaging, Mural covers Infinite canvas.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Kakao Work and Mural actually diverge.

Attributes where Kakao Work and Mural differ
AttributeKakao WorkMural
Pricing modelPer user per monthsubscription
PlatformsWeb, Windows, macOS, iOS, AndroidWeb, Ios, Android
CategoryCommunicationRemote Work
FoundedUnknown2011

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Kakao Work

  • KakaoTalk-style messaging
  • Organisation chart
  • Video meetings
  • Kakao Work Drive
  • Approvals and workflow
  • Bots and open API
  • Admin retention controls
  • Casper AI assistant

Only in Mural

  • Infinite canvas
  • Sticky notes
  • Shapes & connectors
  • Image uploads
  • Real-time collaboration
  • Templates
  • Voting & feedback
  • Slack

What people use each for

The jobs each tool is most often brought in to do.

Kakao Work

  • A Korean manufacturer moving work conversations off staff personal KakaoTalk accounts and into a tenant with retention and audit controlsnot Mural
  • A Korean public agency that must keep official communications on a domestically operated service with records exportnot Mural
  • A mid-sized Korean firm whose warehouse and field staff will not adopt Slack but already use KakaoTalk dailynot Mural
  • A Korean company that wants approvals, chat and the organisation chart in one tool rather than paying separately for groupware and messagingnot Mural

Mural

  • Running collaborative workshops and retrospectives on a shared whiteboardnot Kakao Work
  • Mapping journeys and diagrams with a distributed teamnot Kakao Work

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Kakao Work

  • The product, documentation, support and commercial materials are Korea-first, so a company with overseas offices ends up running a second messaging tool for non-Korean staff and splitting its conversation history across two systems.
  • The third-party integration catalogue is small next to Slack or Microsoft Teams, so connecting a Western SaaS stack usually means writing against the open API yourself rather than installing an app.
  • Prices are set and billed in Korean won with 10 percent VAT added on top, which makes cost forecasting awkward for any buyer whose budget is held in another currency.
  • Kakao Enterprise has restructured repeatedly since 2023 and refocused around AI, which puts long-term roadmap certainty for the collaboration suite below that of a vendor whose only product this is.
  • The deliberate resemblance to consumer KakaoTalk is a training advantage but a governance risk: staff move between the two apps by habit and a share of work conversation keeps leaking back to personal accounts, which is precisely what the tool was bought to stop.

Mural

  • The free plan allows 3 editable murals at a time, so working on a fourth means archiving one
  • Mural AI and the Zoom and Webex integrations require Team+ at $9.99 per member per month billed annually
  • SSO and the Okta, Azure and GitHub integrations are Business only at $17.99 per member per month
  • Multiple workspaces, SCIM, audit logs and enforced 2FA are Enterprise only with no published price

Pricing, plan by plan

Kakao Work

Free
  • FreeFree
    • Core messaging
    • Basic video meetings
    • Limited shared storage
  • Mini$2400/month
    • Messaging-focused plan
    • Message encryption and security controls
    • Annual billing rate; monthly billing is 2,900 KRW
  • Standard$6500/month
    • Mail and collaboration tools
    • Larger drive capacity
    • Approvals and workflow
  • Premium$9900/month
    • Large storage allocation
    • All user and administrator features
    • AI assistant features

Mural

Free
  • FreeFree
    • 1 mural
    • Basic shapes
    • File uploads
  • Team$16/month
    • Unlimited murals
    • Advanced templates
    • Team collaboration

Which should you pick?

Choose Kakao Work if

  • You need kakaotalk-style messaging.
  • You want to start without paying.
  • You work on Web, Windows, macOS, iOS, Android.
  • You also want organisation chart.
Kakao Work review

Choose Mural if

  • You need infinite canvas.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sticky notes.
Mural review

Questions people ask

Is Kakao Work or Mural better?
Neither clearly leads. Kakao Work starts at Free and Mural at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Kakao Work or Mural?
Kakao Work starts at Free and Mural at Free.
Does Kakao Work or Mural run on more platforms?
Kakao Work runs on Web, Windows, macOS, iOS, Android. Mural runs on Web, Ios, Android.
Can I use Kakao Work for free?
Both have a free tier, so you can try either at no cost before committing.
What is Kakao Work best used for?
Kakao Work is most often used for a korean manufacturer moving work conversations off staff personal kakaotalk accounts and into a tenant with retention and audit controls, a korean public agency that must keep official communications on a domestically operated service with records export, a mid-sized korean firm whose warehouse and field staff will not adopt slack but already use kakaotalk daily, a korean company that wants approvals, chat and the organisation chart in one tool rather than paying separately for groupware and messaging. Of those, a korean manufacturer moving work conversations off staff personal kakaotalk accounts and into a tenant with retention and audit controls and a korean public agency that must keep official communications on a domestically operated service with records export are not what Mural is typically brought in for.
What can Kakao Work do that Mural cannot?
Kakao Work covers KakaoTalk-style messaging, Organisation chart, Video meetings, Kakao Work Drive. Mural covers Infinite canvas, Sticky notes, Shapes & connectors, Image uploads.

Answered from the vendors’ own pages

Kakao Work: Can a non-Korean company use Kakao Work?

Technically yes, and the app supports several interface languages, but support, billing and the integration catalogue assume a Korean entity. Most non-Korean buyers should not.

Mural: How much does Mural cost?

Mural Team+ is $9.99 per member per month billed annually, or $12 billed monthly. Business is $17.99 per member per month billed annually. Enterprise is quoted by sales.

Source
Kakao Work: Is there a genuinely free plan?

Yes. The Free tier gives core messaging and basic meetings with limited storage, no trial expiry.

Mural: What does the free Mural plan limit?

The free plan allows unlimited murals in total but only 3 that can be edited at a time, and it is restricted to a single workspace with open rooms only.

Source
Kakao Work: How does it differ from KakaoTalk?

KakaoTalk is a consumer messenger on personal accounts. Kakao Work is an administered tenant with an organisation chart, retention controls and approvals, in a near-identical interface.

Mural: Which Mural plan includes single sign-on?

SSO via SAML 2.0 starts on the Business plan at $17.99 per member per month, which also adds unlimited external guests and advanced integrations.

Source
Kakao Work: What does it actually cost?

From 2,400 KRW per user per month on annual billing for Mini, up to 9,900 KRW for Premium, all excluding 10 percent VAT, under the plan structure effective July 2026.

Mural: When do I need Mural Enterprise?

Enterprise adds multiple workspaces, SCIM user and group management and data residency options. Team+ and Business are both limited to a single workspace.

Source
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