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Cybersecurity · head to head

JumpCloud vs Soketi

JumpCloud logo

JumpCloud

Cybersecurity

Unified identity and device management for hybrid workforce.

From
$9/user/month
Free plan
No
Full reviewWebsite
Soketi logo

Soketi

Developer Tools

Self-hosted, Pusher-compatible WebSockets server with a stalled maintenance record

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Only Soketi has a free tier, so it costs nothing to try first.
  • Each has a real cost: JumpCloud platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing; Soketi maintenance has effectively stalled: the maintainer has said time is severely limited, releases are infrequent, and the community has been discussing whether the project is abandoned, which means security fixes may not arrive.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which JumpCloud and Soketi actually diverge.

Attributes where JumpCloud and Soketi differ
AttributeJumpCloudSoketi
Starting price$9/user/monthFree
Pricing modelsubscriptionOpen source, no licence fee
Free tierNoYes
PlatformsWeb, Windows, macOS, Linux, iOS, Android, APILinux, macOS, Windows
CategoryCybersecurityDeveloper Tools

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in JumpCloud

Nothing recorded that Soketi does not also cover.

Only in Soketi

  • Pusher protocol compatibility
  • Presence and private channels
  • Horizontal scaling
  • App management backends
  • Webhooks
  • Prometheus metrics

What people use each for

The jobs each tool is most often brought in to do.

JumpCloud

  • Organisations modernising from Active Directory to cloud identity infrastructurenot Soketi
  • Companies requiring unified user and device management in hybrid work environmentsnot Soketi
  • IT teams implementing zero-trust security modelsnot Soketi
  • Managed service providers requiring multi-tenant identity and device managementnot Soketi
  • Educational institutions and nonprofits (eligible for special pricing)not Soketi

Soketi

  • A Laravel application that already uses Echo and wants to stop paying a hosted realtime providernot JumpCloud
  • Realtime notifications or presence indicators where data must not leave your own infrastructure for compliance reasonsnot JumpCloud
  • A local or CI environment that needs a Pusher-compatible server without hitting a paid accountnot JumpCloud
  • A high-connection-count application where hosted per-connection pricing has become the largest line in the infrastructure billnot JumpCloud

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

JumpCloud

  • Platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing
  • À la carte pricing can become expensive when purchasing multiple features; device management at $9/user, SSO at $11/user totals $20/user for basic functionality
  • Bundled Platform and Platform Prime packages require contacting sales; no published pricing limits transparency
  • Zero-trust and AI & SaaS management capabilities only available in Platform Prime tier with custom pricing
  • No on-premises or self-hosted option; cloud-only deployment

Soketi

  • Maintenance has effectively stalled: the maintainer has said time is severely limited, releases are infrequent, and the community has been discussing whether the project is abandoned, which means security fixes may not arrive.
  • Dependency drift on Node and uWebSockets.js will eventually force you to fork or migrate, and that cost is unbudgeted at the point you adopt it.
  • There is no commercial support to buy, so a production incident at three in the morning is entirely your problem with no escalation path.
  • Scaling beyond a single node needs Redis and careful configuration, and getting presence channels correct across nodes is a genuine source of subtle bugs.
  • It implements the Pusher protocol rather than tracking it, so any protocol feature Pusher adds later will not appear, and the compatibility guarantee slowly decays.

Pricing, plan by plan

JumpCloud

$9/user/month
  • À La Carte - Device Management$9/user/month (annual) or $11 (monthly)
    • Device management across Windows, Mac, Linux
    • Remote assistance
    • Patch management
  • À La Carte - SSO$11/user/month (annual) or $13 (monthly)
    • Single sign-on
    • Multi-factor authentication
    • Password management
  • Platform Essentials$undefined/variable
    • Identity and device management with SSO and passwordless auth
    • Maximum 300 users
    • Contact sales for pricing
  • Platform$undefined/variable
    • Unified identity, device and access management
    • Contact sales for pricing

Soketi

Free
  • SoketiFree
    • MIT licensed
    • Unlimited connections subject to your own hardware
    • No vendor billing

Which should you pick?

Choose JumpCloud if

  • You work on Web, Windows, macOS, Linux, iOS, Android, API.
JumpCloud review

Choose Soketi if

  • You need pusher protocol compatibility.
  • You want to start without paying.
  • You work on Linux, macOS, Windows.
  • You also want presence and private channels.
Soketi review

Questions people ask

Is JumpCloud or Soketi better?
Neither clearly leads. JumpCloud starts at $9/user/month and Soketi at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, JumpCloud or Soketi?
Soketi has a free tier; the other does not. Paid plans start at $9/user/month for JumpCloud and Free for Soketi.
Does JumpCloud or Soketi run on more platforms?
JumpCloud runs on Web, Windows, macOS, Linux, iOS, Android, API. Soketi runs on Linux, macOS, Windows.
Can I use Soketi for free?
Yes. Soketi has a free tier, so you can try it without paying. JumpCloud starts at $9/user/month.
What is JumpCloud best used for?
JumpCloud is most often used for organisations modernising from active directory to cloud identity infrastructure, companies requiring unified user and device management in hybrid work environments, it teams implementing zero-trust security models, managed service providers requiring multi-tenant identity and device management. Of those, organisations modernising from active directory to cloud identity infrastructure and companies requiring unified user and device management in hybrid work environments are not what Soketi is typically brought in for.
What can JumpCloud do that Soketi cannot?
Soketi covers Pusher protocol compatibility, Presence and private channels, Horizontal scaling, App management backends.

Answered from the vendors’ own pages

JumpCloud: What devices does JumpCloud support?

JumpCloud supports unified endpoint management for Windows, macOS, Linux, iOS and Android devices.

Source
Soketi: Is Soketi still maintained?

Barely. The maintainer has stated that available time is very limited and releases have been sparse; treat it as community-maintained.

JumpCloud: Can I use JumpCloud to replace Active Directory?

Yes. JumpCloud is designed for organisations modernising from on-premises Active Directory to cloud-based directory and identity management.

Source
Soketi: Do I need to change my client code?

No. Pusher client SDKs and Laravel Echo work by changing the host, port and credentials.

JumpCloud: Is there a free trial?

Yes. All users can access a 30-day free trial before purchasing.

Source
Soketi: What does it cost?

Nothing in licence fees. It is MIT licensed; you pay for the server it runs on.

Soketi: What are people moving to?

Laravel Reverb for Laravel applications, and Sockudo, a Rust reimplementation, for others.

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