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Software · head to head

Hotjar vs LogRocket

H

Hotjar

Software

Understand how users behave on your site

From
Free
Rated
-
Full reviewWebsite
LogRocket logo

LogRocket

Software

Replay what users do on your site to find bugs faster

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Hotjar website performance impact - Hotjar tracking code can cause noticeable slowdowns affecting site speed and Google rankings; LogRocket there is no free tier, only a 14 day trial; the Core plan starts at $176 a month for roughly 25,000 sessions
  • They diverge on capability: Hotjar covers Heatmaps, LogRocket covers Session replay.

Where they differ

Only the attributes on which Hotjar and LogRocket actually diverge.

Attributes where Hotjar and LogRocket differ
AttributeHotjarLogRocket
Pricing modelUnknownusage-based
PlatformsWebWeb, Mobile, Api
Founded20142016

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Hotjar

  • Heatmaps
  • Session recordings
  • Feedback widgets
  • Surveys
  • User interviews
  • Conversion funnels
  • Form analytics
  • Rage click detection

Only in LogRocket

  • Session replay
  • Redux/Vuex support
  • Network request logging
  • Console log capture
  • JavaScript error tracking
  • Performance monitoring
  • User identification
  • Custom logging

Both cover

  • Slack
  • GDPR
  • CCPA
  • SOC2

What people use each for

The jobs each tool is most often brought in to do.

Hotjar

  • User behavior analysisnot LogRocket
  • Conversion optimizationnot LogRocket
  • UX researchnot LogRocket
  • Customer feedbacknot LogRocket
  • Usability testingnot LogRocket

LogRocket

  • Bug reproductionnot Hotjar
  • Performance debuggingnot Hotjar
  • User experience analysisnot Hotjar
  • Support ticket resolutionnot Hotjar
  • Error monitoringnot Hotjar

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Hotjar

  • Website performance impact - Hotjar tracking code can cause noticeable slowdowns affecting site speed and Google rankings
  • Session recording limits - free and lower-tier plans have monthly session recording caps that must be sampled above the limit
  • Inaccurate heatmaps on dynamic pages - heatmaps fail to display correctly on pages with modals, sticky navigation bars, and pop-up overlays
  • No mobile app - only web-based access available
  • Not real-time analytics - includes slight data processing delay

LogRocket

  • There is no free tier, only a 14 day trial; the Core plan starts at $176 a month for roughly 25,000 sessions
  • Pricing scales with sessions captured, so cost tracks traffic rather than seats
  • Galileo AI features are withheld from the Core plan and need Pro
  • API and MCP access is limited on Core, with 500 credits a month on Pro and 2,000 on Enterprise
  • Unlimited seats and streaming data export are Enterprise only

Pricing, plan by plan

Hotjar

Free

No published plan breakdown. See the Hotjar review.

LogRocket

Free
  • FreeFree
    • 1,000 sessions/month
    • 1 month retention
    • Basic error tracking
  • Team$99/month
    • 10,000 sessions/month
    • 3 month retention
    • Redux/Vuex logging
  • Professional$500/month
    • 50,000 sessions/month
    • 6 month retention
    • Performance monitoring
  • Enterprise$undefined/month
    • Custom sessions
    • Custom retention
    • SSO

Which should you pick?

Choose Hotjar if

  • You need heatmaps.
  • You want to start without paying.
  • You also want session recordings.
Hotjar review

Choose LogRocket if

  • You need session replay.
  • You want to start without paying.
  • You work on Web, Mobile, Api.
  • You also want redux/vuex support.
LogRocket review

Questions people ask

Is Hotjar or LogRocket better?
Neither clearly leads. Hotjar starts at Free and LogRocket at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Hotjar or LogRocket?
Hotjar starts at Free and LogRocket at Free.
Does Hotjar or LogRocket run on more platforms?
Hotjar runs on Web. LogRocket runs on Web, Mobile, Api.
Can I use Hotjar for free?
Both have a free tier, so you can try either at no cost before committing.
What is Hotjar best used for?
Hotjar is most often used for user behavior analysis, conversion optimization, ux research, customer feedback. Of those, user behavior analysis and conversion optimization are not what LogRocket is typically brought in for.
What can Hotjar do that LogRocket cannot?
Hotjar covers Heatmaps, Session recordings, Feedback widgets, Surveys. LogRocket covers Session replay, Redux/Vuex support, Network request logging, Console log capture. Both handle Slack, GDPR, CCPA, SOC2.

Answered from the vendors’ own pages

Hotjar: Does Hotjar have a free tier?

Yes. Hotjar's free plan (now under Contentsquare) includes 200,000 monthly sessions, 10,000 session replays, and unlimited heatmaps, with no time limit on the free tier.

Source
Hotjar: Can I export my data from Hotjar?

Yes. Hotjar allows exporting heatmaps as JPG images, survey responses as CSV files, and session recording metadata. Advanced export options are available through the Hotjar API.

Source
Hotjar: Does Hotjar provide real-time analytics?

No. Hotjar has a slight delay in data processing and does not offer true real-time analytics compared to some competitors.

Source
Hotjar: What integrations does Hotjar support?

Hotjar integrates with Google Analytics, Google Tag Manager, Slack, HubSpot, Jira, Linear, Microsoft Teams, Zapier, and hundreds of other tools through its API and partner integrations.

Source
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Related pages

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