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Software · head to head

Heroku vs Grafana Cloud

Heroku logo

Heroku

Software

Cloud Application Platform

From
$7/month
Rated
-
Full reviewWebsite
Grafana Cloud logo

Grafana Cloud

Software

Composable observability platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Grafana Cloud has a free tier, so it costs nothing to try first.
  • Each has a real cost: Heroku there is no free dyno tier; the cheapest Eco dyno is $5 per month; Grafana Cloud active Series (AS) billing model is difficult to predict and control; misconfiguration can cause sudden spikes and unexpected bills
  • They diverge on capability: Heroku covers Git-based deployment, Grafana Cloud covers Grafana Dashboards.

Where they differ

Only the attributes on which Heroku and Grafana Cloud actually diverge.

Attributes where Heroku and Grafana Cloud differ
AttributeHerokuGrafana Cloud
Starting price$7/monthFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWeb, Api, WorkersWeb (Chrome, Edge, Firefox, Safari), API
Founded20072014

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Heroku

  • Git-based deployment
  • Buildpacks
  • Dynos (containers)
  • Add-ons marketplace
  • Postgres database
  • Environment variables
  • Logging
  • API

Only in Grafana Cloud

  • Grafana Dashboards
  • Prometheus Metrics
  • Loki Logs
  • Tempo Traces
  • Alerting
  • OnCall
  • Synthetic Monitoring
  • Incident Management

Both cover

  • Datadog
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Heroku

  • Deploying and scaling web applications with git push and no server administrationnot Grafana Cloud
  • Running managed Postgres, Redis and Kafka as attached data servicesnot Grafana Cloud
  • Isolated production environments in a Private Space for regulated workloadsnot Grafana Cloud

Grafana Cloud

  • Infrastructure monitoringnot Heroku
  • Application monitoringnot Heroku
  • Log aggregationnot Heroku
  • Distributed tracingnot Heroku

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Heroku

  • There is no free dyno tier; the cheapest Eco dyno is $5 per month
  • Eco dynos sleep after 30 minutes of inactivity, are restricted to personal accounts and allow only 2 process types
  • Free SSL and 10 process types start at the Basic dyno at $7 per month
  • Private and Shield dyno types require a Private Space, which is billed on top of the dynos
  • Private Space dynos start at $250 per month for Private-M and $500 per month for Private-L
  • Dyno prices are per dyno per month, so an app with several process types multiplies the bill

Grafana Cloud

  • Active Series (AS) billing model is difficult to predict and control; misconfiguration can cause sudden spikes and unexpected bills
  • Reduced control and customization compared to self-hosted Grafana instances
  • Data sovereignty concerns for organizations requiring on-premises data retention
  • Limited reporting types compared to traditional BI tools for compliance and audit requirements

Pricing, plan by plan

Heroku

$7/month
  • Hobby$7/month
    • 512MB RAM
    • Shared CPU
    • 1 web dyno
  • Standard$50/month
    • 512MB RAM
    • Dedicated CPU
    • Automatic scaling

Grafana Cloud

Free
  • FreeFree
    • 10k active series (metrics)
    • 50GB logs/traces per month
    • 3 active users
  • Pro$19/month
    • Usage-based pricing beyond free tier
    • 8 USD per active visualization user
    • Included Grafana Alerting
  • Enterprise$25000/year
    • Minimum annual commitment
    • Full-service deployment options
    • Premium support

Which should you pick?

Choose Heroku if

  • You need git-based deployment.
  • You work on Web, Api, Workers.
  • You also want buildpacks.
Heroku review

Choose Grafana Cloud if

  • You need grafana dashboards.
  • You want to start without paying.
  • You work on Web (Chrome, Edge, Firefox, Safari), API.
  • You also want prometheus metrics.
Grafana Cloud review

Questions people ask

Is Heroku or Grafana Cloud better?
Neither clearly leads. Heroku starts at $7/month and Grafana Cloud at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Heroku or Grafana Cloud?
Grafana Cloud has a free tier; the other does not. Paid plans start at $7/month for Heroku and Free for Grafana Cloud.
Does Heroku or Grafana Cloud run on more platforms?
Heroku runs on Web, Api, Workers. Grafana Cloud runs on Web (Chrome, Edge, Firefox, Safari), API.
Can I use Grafana Cloud for free?
Yes. Grafana Cloud has a free tier, so you can try it without paying. Heroku starts at $7/month.
What is Heroku best used for?
Heroku is most often used for deploying and scaling web applications with git push and no server administration, running managed postgres, redis and kafka as attached data services, isolated production environments in a private space for regulated workloads. Of those, deploying and scaling web applications with git push and no server administration and running managed postgres, redis and kafka as attached data services are not what Grafana Cloud is typically brought in for.
What can Heroku do that Grafana Cloud cannot?
Heroku covers Git-based deployment, Buildpacks, Dynos (containers), Add-ons marketplace. Grafana Cloud covers Grafana Dashboards, Prometheus Metrics, Loki Logs, Tempo Traces. Both handle Datadog, Cloud deployment, Web support.

Answered from the vendors’ own pages

Grafana Cloud: What are the exact limits of Grafana Cloud's free tier?

Grafana Cloud free tier includes 10,000 active series for metrics, 50GB logs and traces per month, 3 active visualization users, and 14-day retention with community support. No credit card required.

Source
Grafana Cloud: How is Grafana Cloud billed, and what are the per-unit costs?

Grafana Cloud Pro tier starts at $19/month platform fee plus usage-based charges. Metrics cost $6.50 per 1,000 active series above free limits, logs and traces are charged per GB ingested, and visualization users are $8 per active user.

Source
Grafana Cloud: Can I use Grafana Cloud for open-source Grafana deployments?

Grafana Cloud is the managed cloud service version. Open-source Grafana is free and can be self-hosted indefinitely on your own infrastructure.

Source
Grafana Cloud: What observability signals does Grafana Cloud include?

Grafana Cloud includes metrics (via Mimir), logs (via Loki), traces (via Tempo), profiles, and synthetics, with unified querying and visualization across all signals.

Source
Grafana Cloud: Does Grafana Cloud include alerting and how is it priced?

Yes, Grafana Alerting is included at no additional charge across all tiers. Rule storage, evaluation, and notification delivery are covered by the platform fee with no per-alert or per-notification fees.

Source
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