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AI · head to head

Helicone vs Refact

Helicone logo

Helicone

AI

Open-source LLM observability and gateway platform for AI applications

From
Free
Rated
-
Full reviewWebsite
Refact logo

Refact

Developer Tools

Autonomous AI coding agent for development tasks

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Helicone the free Hobby plan is capped at 10,000 requests per month, which teams with production traffic can exceed quickly.; Refact requires configuration for optimal performance
  • They diverge on capability: Helicone covers Request dashboard and tracking, Refact covers Autonomous agent workflows.
  • Prices and features above were last checked on 29 August 2026.

Where they differ

Only the attributes on which Helicone and Refact actually diverge.

Attributes where Helicone and Refact differ
AttributeHeliconeRefact
Pricing modelfreemiumFreemium with paid tiers
Platformsweb, apiVS Code, Web
CategoryAIDeveloper Tools
FoundedUnknown2023

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Helicone

  • Request dashboard and tracking
  • Sessions and segments
  • Helicone Query Language (HQL)
  • Prompt datasets and improvement
  • Playground
  • Rate limits and alerts

Only in Refact

  • Autonomous agent workflows
  • IDE chat
  • Real-time code completions
  • GitHub integration
  • Database integration
  • On-premise deployment
  • Multi-LLM support
  • 25+ language support

What people use each for

The jobs each tool is most often brought in to do.

Helicone

  • Monitoring cost and latency of production LLM applicationsnot Refact
  • Debugging multi-step agent sessionsnot Refact
  • Managing and iterating on prompts across a teamnot Refact
  • Routing requests across multiple LLM providersnot Refact

Refact

  • Autonomous code generation for development tasksnot Helicone
  • End-to-end bug fixes and refactoringnot Helicone
  • Multi-language software development accelerationnot Helicone
  • Enterprise development with data privacy requirementsnot Helicone

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Helicone

  • The free Hobby plan is capped at 10,000 requests per month, which teams with production traffic can exceed quickly.
  • Advanced compliance features like SOC 2 and HIPAA are only available starting at the $799/month Team plan.
  • Usage beyond the free tier is billed on top of the base subscription, adding cost unpredictability at scale.
  • On-premises deployment is restricted to the custom Enterprise tier.

Refact

  • Requires configuration for optimal performance
  • On-premise deployment adds operational complexity
  • Free tier limited by daily agent request quota
  • Coin system adds complexity to cost calculation

Pricing, plan by plan

Helicone

Free
  • HobbyFree
    • 10,000 free requests
    • 1 GB storage
    • 1 seat
  • Pro$79/month
    • 10K free requests included, usage-based beyond
    • 7-day free trial
    • Unlimited playgrounds and workspaces
  • Team$799/month
    • 5 organizations
    • SOC 2 and HIPAA compliance
    • Dedicated Slack channel access
  • Enterprise$undefined/mo
    • Custom MSAs and SAML SSO
    • On-premises deployment
    • Bulk cloud discounts

Refact

Free
  • FreeFree
    • Limited daily agent usage
    • Unlimited completions
    • 2,000 coins for agent and chat
  • Pro$10/month
    • 40 daily agent requests
    • 64k context window
    • 10,000 coins monthly
  • Enterprise$undefined/custom
    • On-premise deployment
    • Custom coin allocation
    • Fine-tuning support

Which should you pick?

Choose Helicone if

  • You need request dashboard and tracking.
  • You want to start without paying.
  • You work on web, api.
  • You also want sessions and segments.
Helicone review

Choose Refact if

  • You need autonomous agent workflows.
  • You want to start without paying.
  • You work on VS Code, Web.
  • You also want ide chat.
Refact review

Questions people ask

Is Helicone or Refact better?
Neither clearly leads. Helicone starts at Free and Refact at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Helicone or Refact?
Helicone starts at Free and Refact at Free.
Does Helicone or Refact run on more platforms?
Helicone runs on web, api. Refact runs on VS Code, Web.
Can I use Helicone for free?
Both have a free tier, so you can try either at no cost before committing.
What is Helicone best used for?
Helicone is most often used for monitoring cost and latency of production llm applications, debugging multi-step agent sessions, managing and iterating on prompts across a team, routing requests across multiple llm providers. Of those, monitoring cost and latency of production llm applications and debugging multi-step agent sessions are not what Refact is typically brought in for.
What can Helicone do that Refact cannot?
Helicone covers Request dashboard and tracking, Sessions and segments, Helicone Query Language (HQL), Prompt datasets and improvement. Refact covers Autonomous agent workflows, IDE chat, Real-time code completions, GitHub integration.

Answered from the vendors’ own pages

Helicone: What does Helicone cost?

Helicone offers a free Hobby plan, a Pro plan at $79/month, a Team plan at $799/month, and custom Enterprise pricing, with usage-based charges applying beyond included request limits.

Source
Refact: How many programming languages does Refact support?

Refact supports 25+ programming languages including Python, JavaScript, Go, Rust, Java, C++, and many others.

Source
Helicone: Is there a free plan, and what are its limits?

The free Hobby plan includes 10,000 requests per month, 1 GB of storage, 1 seat, and 1 organization, aimed at kickstarting AI projects.

Source
Refact: Can I deploy Refact on-premises?

Yes. Refact offers on-premise deployment options for organizations requiring complete data control and privacy.

Source
Helicone: Are there discounts available?

Helicone offers 50% off the first year for qualifying startups, discounts for non-profits, a $100 annual credit for open-source projects, and free access for students.

Source
Refact: What LLMs does Refact support?

Refact works with multiple LLMs including Claude, GPT-4, and open-source models, giving you flexibility in model selection.

Source
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