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AI · head to head

Helicone vs Puppet

Helicone logo

Helicone

AI

Open-source LLM observability and gateway platform for AI applications

From
Free
Rated
-
Full reviewWebsite
Puppet logo

Puppet

Cloud

Infrastructure automation for enterprises

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Helicone the free Hobby plan is capped at 10,000 requests per month, which teams with production traffic can exceed quickly.; Puppet no pricing published for commercial tiers; requires contacting sales
  • They diverge on capability: Helicone covers Request dashboard and tracking, Puppet covers Manifests.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Helicone and Puppet actually diverge.

Attributes where Helicone and Puppet differ
AttributeHeliconePuppet
Pricing modelfreemiumquote
Platformsweb, apiLinux, Windows, Mac, Api
CategoryAICloud
FoundedUnknown2005

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Helicone

  • Request dashboard and tracking
  • Sessions and segments
  • Helicone Query Language (HQL)
  • Prompt datasets and improvement
  • Playground
  • Rate limits and alerts

Only in Puppet

  • Manifests
  • Modules
  • Classes
  • Variables
  • Facts
  • Puppet Master
  • Hiera
  • Facter

What people use each for

The jobs each tool is most often brought in to do.

Helicone

  • Monitoring cost and latency of production LLM applicationsnot Puppet
  • Debugging multi-step agent sessionsnot Puppet
  • Managing and iterating on prompts across a teamnot Puppet
  • Routing requests across multiple LLM providersnot Puppet

Puppet

  • Infrastructure automationnot Helicone
  • Configuration managementnot Helicone
  • DevOps at scalenot Helicone
  • Enterprise infrastructurenot Helicone

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Helicone

  • The free Hobby plan is capped at 10,000 requests per month, which teams with production traffic can exceed quickly.
  • Advanced compliance features like SOC 2 and HIPAA are only available starting at the $799/month Team plan.
  • Usage beyond the free tier is billed on top of the base subscription, adding cost unpredictability at scale.
  • On-premises deployment is restricted to the custom Enterprise tier.

Puppet

  • No pricing published for commercial tiers; requires contacting sales
  • Enterprise and Advanced tiers require custom quote
  • Free tier limited to 25 nodes maximum

Pricing, plan by plan

Helicone

Free
  • HobbyFree
    • 10,000 free requests
    • 1 GB storage
    • 1 seat
  • Pro$79/month
    • 10K free requests included, usage-based beyond
    • 7-day free trial
    • Unlimited playgrounds and workspaces
  • Team$799/month
    • 5 organizations
    • SOC 2 and HIPAA compliance
    • Dedicated Slack channel access
  • Enterprise$undefined/mo
    • Custom MSAs and SAML SSO
    • On-premises deployment
    • Bulk cloud discounts

Puppet

Free
  • DeveloperFree
    • Up to 25 nodes
  • Core Commercial$null/custom
    • 25+ nodes
    • Vendor-backed SLAs
    • Training with Certified Engineers
  • Enterprise$null/custom
    • Web GUI
    • RBAC
    • Multi-environment support
  • Advanced$null/custom
    • AI-powered features
    • Advanced patching
    • Vulnerability remediation

Which should you pick?

Choose Helicone if

  • You need request dashboard and tracking.
  • You want to start without paying.
  • You work on web, api.
  • You also want sessions and segments.
Helicone review

Choose Puppet if

  • You need manifests.
  • You want to start without paying.
  • You work on Linux, Windows, Mac, Api.
  • You also want modules.
Puppet review

Questions people ask

Is Helicone or Puppet better?
Neither clearly leads. Helicone starts at Free and Puppet at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Helicone or Puppet?
Helicone starts at Free and Puppet at Free.
Does Helicone or Puppet run on more platforms?
Helicone runs on web, api. Puppet runs on Linux, Windows, Mac, Api.
Can I use Helicone for free?
Both have a free tier, so you can try either at no cost before committing.
What is Helicone best used for?
Helicone is most often used for monitoring cost and latency of production llm applications, debugging multi-step agent sessions, managing and iterating on prompts across a team, routing requests across multiple llm providers. Of those, monitoring cost and latency of production llm applications and debugging multi-step agent sessions are not what Puppet is typically brought in for.
What can Helicone do that Puppet cannot?
Helicone covers Request dashboard and tracking, Sessions and segments, Helicone Query Language (HQL), Prompt datasets and improvement. Puppet covers Manifests, Modules, Classes, Variables.

Answered from the vendors’ own pages

Helicone: What does Helicone cost?

Helicone offers a free Hobby plan, a Pro plan at $79/month, a Team plan at $799/month, and custom Enterprise pricing, with usage-based charges applying beyond included request limits.

Source
Puppet: How much does Puppet cost?

Puppet's Developer tier is free for up to 25 nodes. Commercial, Enterprise, and Advanced tiers require contacting their sales team for a custom quote.

Source
Helicone: Is there a free plan, and what are its limits?

The free Hobby plan includes 10,000 requests per month, 1 GB of storage, 1 seat, and 1 organization, aimed at kickstarting AI projects.

Source
Puppet: Is there a free version of Puppet?

Yes, Puppet's Developer tier is free forever for up to 25 nodes of infrastructure.

Source
Helicone: Are there discounts available?

Helicone offers 50% off the first year for qualifying startups, discounts for non-profits, a $100 annual credit for open-source projects, and free access for students.

Source
Puppet: What does the Enterprise tier include?

Puppet's Enterprise tier includes web GUI, RBAC, and multi-environment support for organizations managing infrastructure at scale, with pricing available upon request.

Source
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