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AI · head to head

Helicone vs Pinecone

Helicone logo

Helicone

AI

Open-source LLM observability and gateway platform for AI applications

From
Free
Rated
-
Full reviewWebsite
Pinecone logo

Pinecone

Machine Learning

Vector database for machine learning

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Helicone the free Hobby plan is capped at 10,000 requests per month, which teams with production traffic can exceed quickly.; Pinecone reads and writes are billed on separate meters, and reads are far more expensive, at $16 to $18 per million against $4 to $4.50 for writes on Standard
  • They diverge on capability: Helicone covers Request dashboard and tracking, Pinecone covers Vector similarity search.

Where they differ

Only the attributes on which Helicone and Pinecone actually diverge.

Attributes where Helicone and Pinecone differ
AttributeHeliconePinecone
Platformsweb, apiWeb
CategoryAIMachine Learning
FoundedUnknown2019

Identical on both: starting price (Free), pricing model (freemium), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Helicone

  • Request dashboard and tracking
  • Sessions and segments
  • Helicone Query Language (HQL)
  • Prompt datasets and improvement
  • Playground
  • Rate limits and alerts

Only in Pinecone

  • Vector similarity search
  • Metadata filtering
  • Namespace partitioning
  • Real-time updates
  • Hybrid search
  • OpenAI
  • Cohere
  • LangChain

What people use each for

The jobs each tool is most often brought in to do.

Helicone

  • Monitoring cost and latency of production LLM applicationsnot Pinecone
  • Debugging multi-step agent sessionsnot Pinecone
  • Managing and iterating on prompts across a teamnot Pinecone
  • Routing requests across multiple LLM providersnot Pinecone

Pinecone

  • Vector database for AI/ML applicationsnot Helicone
  • Semantic search implementationnot Helicone
  • Recommendation systemsnot Helicone
  • RAG (Retrieval-Augmented Generation) architecturesnot Helicone

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Helicone

  • The free Hobby plan is capped at 10,000 requests per month, which teams with production traffic can exceed quickly.
  • Advanced compliance features like SOC 2 and HIPAA are only available starting at the $799/month Team plan.
  • Usage beyond the free tier is billed on top of the base subscription, adding cost unpredictability at scale.
  • On-premises deployment is restricted to the custom Enterprise tier.

Pinecone

  • Reads and writes are billed on separate meters, and reads are far more expensive, at $16 to $18 per million against $4 to $4.50 for writes on Standard
  • Unit prices vary by region, so the same workload costs different amounts in different places
  • The Standard plan carries a $50 monthly minimum and Enterprise $500, charged whether or not the usage reaches it
  • Enterprise pays more per unit as well as more in minimum, at $24 to $27 per million reads against Standard's $16 to $18
  • Indexes and namespaces are capped by plan, at 5 indexes on the free tier and 20 on Standard
  • RBAC and SSO require the Standard plan

Pricing, plan by plan

Helicone

Free
  • HobbyFree
    • 10,000 free requests
    • 1 GB storage
    • 1 seat
  • Pro$79/month
    • 10K free requests included, usage-based beyond
    • 7-day free trial
    • Unlimited playgrounds and workspaces
  • Team$799/month
    • 5 organizations
    • SOC 2 and HIPAA compliance
    • Dedicated Slack channel access
  • Enterprise$undefined/mo
    • Custom MSAs and SAML SSO
    • On-premises deployment
    • Bulk cloud discounts

Pinecone

Free
  • StarterFree
    • 2GB storage
    • 2M write units/month
    • 1M read units/month
  • Builder$20/month
    • 10GB storage
    • 5M write units
    • 2M read units
  • Standard$50/month
    • Unlimited storage ($0.33/GB/month)
    • 20 indexes per project
    • 100K namespaces
  • Enterprise$500/month
    • 99.95% uptime SLA
    • BYOC (Bring Your Own Cloud) option
    • Private endpoints

Which should you pick?

Choose Helicone if

  • You need request dashboard and tracking.
  • You want to start without paying.
  • You work on web, api.
  • You also want sessions and segments.
Helicone review

Choose Pinecone if

  • You need vector similarity search.
  • You want to start without paying.
  • You also want metadata filtering.
Pinecone review

Questions people ask

Is Helicone or Pinecone better?
Neither clearly leads. Helicone starts at Free and Pinecone at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Helicone or Pinecone?
Helicone starts at Free and Pinecone at Free.
Does Helicone or Pinecone run on more platforms?
Helicone runs on web, api. Pinecone runs on Web.
Can I use Helicone for free?
Both have a free tier, so you can try either at no cost before committing.
What is Helicone best used for?
Helicone is most often used for monitoring cost and latency of production llm applications, debugging multi-step agent sessions, managing and iterating on prompts across a team, routing requests across multiple llm providers. Of those, monitoring cost and latency of production llm applications and debugging multi-step agent sessions are not what Pinecone is typically brought in for.
What can Helicone do that Pinecone cannot?
Helicone covers Request dashboard and tracking, Sessions and segments, Helicone Query Language (HQL), Prompt datasets and improvement. Pinecone covers Vector similarity search, Metadata filtering, Namespace partitioning, Real-time updates.

Answered from the vendors’ own pages

Helicone: What does Helicone cost?

Helicone offers a free Hobby plan, a Pro plan at $79/month, a Team plan at $799/month, and custom Enterprise pricing, with usage-based charges applying beyond included request limits.

Source
Pinecone: Does Pinecone offer a free plan?

Yes, Pinecone's Starter tier is free and includes 2GB storage, 2M write units/month, 1M read units/month, and supports up to 2 users and 1 project.

Source
Helicone: Is there a free plan, and what are its limits?

The free Hobby plan includes 10,000 requests per month, 1 GB of storage, 1 seat, and 1 organization, aimed at kickstarting AI projects.

Source
Pinecone: What are Pinecone's storage costs on the Standard plan?

On the Standard plan, storage costs $0.33/GB per month. Read units cost $16-18 per million units; write units cost $4-4.50 per million units.

Source
Helicone: Are there discounts available?

Helicone offers 50% off the first year for qualifying startups, discounts for non-profits, a $100 annual credit for open-source projects, and free access for students.

Source
Pinecone: What support options does Pinecone provide?

Starter tier includes community Discord support. Builder tier includes free support. Standard tier support costs $29/month for Developer or $250/month for Pro. Enterprise tier includes Pro support.

Source
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