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Technology · head to head

Heap vs Wix

Heap logo

Heap

Technology

Product analytics for the modern product team

From
Free
Rated
-
Full reviewWebsite
Wix logo

Wix

Web Development

Drag-and-drop website builder with hosting, e-commerce and marketing bundled into one subscription

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Heap no built-in A/B testing or feature flags; requires integration with separate tools for experimentation; Wix there is no site export, so moving to another host means rebuilding the site from scratch; the blog exports as WXR and products as CSV but the design and app configuration do not come with you.
  • They diverge on capability: Heap covers Autocapture, Wix covers Visual editor.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Heap and Wix actually diverge.

Attributes where Heap and Wix differ
AttributeHeapWix
Pricing modelUnknownPer site per month
CategoryTechnologyWeb Development
Founded2013Unknown

Identical on both: starting price (Free), free tier (Yes), platforms (Web, iOS, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Heap

  • Autocapture
  • Retroactive analytics
  • Session replay
  • Funnel analysis
  • User segmentation
  • Path analysis
  • Data science
  • Virtual events

Only in Wix

  • Visual editor
  • Wix ADI
  • App Market
  • Velo
  • Wix Payments
  • Bookings and Restaurants
  • Marketing suite
  • Managed hosting

What people use each for

The jobs each tool is most often brought in to do.

Heap

  • User behavior analysisnot Wix
  • Conversion optimizationnot Wix
  • Product adoptionnot Wix
  • Customer journey mappingnot Wix
  • A/B testing analysisnot Wix

Wix

  • A restaurant that needs a menu, online ordering and reservations live before the weekend without a developernot Heap
  • A tradesperson or consultant who wants a credible five-page brochure site and a contact form without ongoing maintenancenot Heap
  • A photographer or designer publishing a portfolio where visual control matters more than markup qualitynot Heap
  • An agency using Wix Studio to deliver low-budget client sites on a fixed fee with client-editable content areasnot Heap

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Heap

  • No built-in A/B testing or feature flags; requires integration with separate tools for experimentation
  • Group analytics and advanced features require a sales conversation, not self-serve
  • Cloud-only deployment; no self-hosted option for data security or compliance requirements
  • Session replay lacks developer debugging tools compared to PostHog
  • Pricing for Growth and Pro plans requires direct sales contact; no transparency on how pricing scales

Wix

  • There is no site export, so moving to another host means rebuilding the site from scratch; the blog exports as WXR and products as CSV but the design and app configuration do not come with you.
  • Advertised prices are annual-billing rates and monthly billing costs substantially more, so the 17 USD Light plan is really 24 USD if you are not willing to commit for a year.
  • Templates cannot be swapped after publishing; changing the look of an existing site means rebuilding it page by page on a new template.
  • The absolute-positioning editor produces heavy markup and Wix sites routinely score poorly on Core Web Vitals compared with a hand-built or static site, which matters if organic search is your main channel.
  • E-commerce is gated behind the 39 USD Business tier, so a shop paying 29 USD on Core discovers mid-project that abandoned-cart recovery, subscriptions and multi-currency all need an upgrade.

Pricing, plan by plan

Heap

Free
  • FreeFree
    • Up to 10,000 monthly sessions
    • Basic charts
    • 6 months data history
  • Growth$undefined/custom
    • Custom session pricing
    • Sense AI assistant
    • 12 months data history
  • Pro$undefined/custom
    • Custom session pricing
    • Account analytics
    • Engagement matrix
  • Premier$undefined/custom
    • Custom session pricing
    • Data warehouse integration
    • Unlimited projects

Wix

Free
  • FreeFree
    • Wix subdomain only
    • Wix branding on every page
    • 500MB storage
  • Light$17/month
    • Custom domain
    • No Wix ads
    • 2GB storage
  • Core$29/month
    • Accept payments
    • 50GB storage
    • Basic marketing suite
  • Business$39/month
    • Full e-commerce
    • 100GB storage
    • Advanced analytics

Which should you pick?

Choose Heap if

  • You need autocapture.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want retroactive analytics.
Heap review

Choose Wix if

  • You need visual editor.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want wix adi.
Wix review

Questions people ask

Is Heap or Wix better?
Neither clearly leads. Heap starts at Free and Wix at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Heap or Wix?
Heap starts at Free and Wix at Free.
Does Heap or Wix run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
Can I use Heap for free?
Both have a free tier, so you can try either at no cost before committing.
What is Heap best used for?
Heap is most often used for user behavior analysis, conversion optimization, product adoption, customer journey mapping. Of those, user behavior analysis and conversion optimization are not what Wix is typically brought in for.
What can Heap do that Wix cannot?
Heap covers Autocapture, Retroactive analytics, Session replay, Funnel analysis. Wix covers Visual editor, Wix ADI, App Market, Velo.

Answered from the vendors’ own pages

Heap: What does Heap's autocapture feature do?

Heap's autocapture is a single code snippet that automatically captures every click, swipe, tap, pageview, and form fill on your website and apps without requiring manual event setup. Once installed, Heap captures the entire digital experience of every user on every platform with no ongoing engineering maintenance needed.

Source
Wix: Can I move my Wix site to WordPress?

Not directly. You can export blog posts as WXR and products as CSV, but the pages, design and app settings have to be rebuilt.

Heap: What are Heap's pricing plans and how much do they cost?

Heap offers a Free plan for up to 10,000 monthly sessions. Growth, Pro, and Premier plans use custom session-based pricing that requires contacting sales for a quote. Free includes basic charts and 6 months data history. Growth adds the Sense AI assistant. Pro adds account analytics. Premier adds data warehouse integration and dedicated customer success management.

Source
Wix: Is the free plan usable for a business?

No. It shows Wix ads on every page and does not allow a custom domain.

Heap: Does Heap include session replay and A/B testing?

Heap includes integrated session replay showing exactly what users did on your site. However, Heap does not include built-in A/B testing or feature flags. Teams requiring these capabilities must use separate tools or integrate with third-party platforms.

Source
Wix: Does Wix charge transaction fees?

Wix itself does not add a commission on paid plans, but Wix Payments charges standard card processing fees per transaction.

Heap: What integrations does Heap support?

Heap supports over 100 integrations connecting to business tools including marketing platforms, CRMs, and data warehouses. This allows insights to reach relevant teams and ensures data flows to other business systems automatically.

Source
Wix: What is the difference between Wix and Wix Studio?

Studio is the agency-oriented editor with responsive CSS-grid layout, reusable design systems and client handover; it targets people building sites for other people.

Heap: Does Heap offer self-hosting or is it cloud-only?

Heap is cloud-only and does not offer self-hosted options. Organizations requiring on-premises deployment should consider alternatives like PostHog which supports self-hosting alongside its cloud product.

Source
Heap: What is Sense and how does it help with analytics?

Sense Chat is Heap's AI assistant that enables users to access analytics without extensive technical knowledge. It allows teams to ask questions about user behavior and get answers directly without lengthy onboarding or technical expertise, making insights more accessible to non-technical stakeholders.

Source
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