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Technology · head to head

Heap vs Polytomic

Heap logo

Heap

Technology

Product analytics for the modern product team

From
Free
Rated
-
Full reviewWebsite
Polytomic logo

Polytomic

Automation Integration

Sync your business logic with data

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Heap no built-in A/B testing or feature flags; requires integration with separate tools for experimentation; Polytomic pricing begins at $500 a month on the Standard plan
  • They diverge on capability: Heap covers Autocapture, Polytomic covers No-code syncing.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Heap and Polytomic actually diverge.

Attributes where Heap and Polytomic differ
AttributeHeapPolytomic
Pricing modelUnknownusage-based
PlatformsWeb, iOS, AndroidWeb
CategoryTechnologyAutomation Integration
Founded20132021

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Heap

  • Autocapture
  • Retroactive analytics
  • Session replay
  • Funnel analysis
  • User segmentation
  • Path analysis
  • Data science
  • Virtual events

Only in Polytomic

  • No-code syncing
  • Bidirectional sync
  • Data transformation
  • Error handling
  • Scheduling
  • Monitoring
  • Analytics
  • 100+ apps

Both cover

  • SOC2
  • GDPR
  • Cloud deployment

What people use each for

The jobs each tool is most often brought in to do.

Heap

  • User behavior analysisnot Polytomic
  • Conversion optimizationnot Polytomic
  • Product adoptionnot Polytomic
  • Customer journey mappingnot Polytomic
  • A/B testing analysisnot Polytomic

Polytomic

  • Syncing data between warehouses, databases, spreadsheets and business appsnot Heap
  • Reverse ETL from a warehouse into operational toolsnot Heap

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Heap

  • No built-in A/B testing or feature flags; requires integration with separate tools for experimentation
  • Group analytics and advanced features require a sales conversation, not self-serve
  • Cloud-only deployment; no self-hosted option for data security or compliance requirements
  • Session replay lacks developer debugging tools compared to PostHog
  • Pricing for Growth and Pro plans requires direct sales contact; no transparency on how pricing scales

Polytomic

  • Pricing begins at $500 a month on the Standard plan
  • Neither plan publishes a full rate, sync limit or row allowance, and both direct buyers to book a call
  • SSO, on premise deployment and phone support are Enterprise only

Pricing, plan by plan

Heap

Free
  • FreeFree
    • Up to 10,000 monthly sessions
    • Basic charts
    • 6 months data history
  • Growth$undefined/custom
    • Custom session pricing
    • Sense AI assistant
    • 12 months data history
  • Pro$undefined/custom
    • Custom session pricing
    • Account analytics
    • Engagement matrix
  • Premier$undefined/custom
    • Custom session pricing
    • Data warehouse integration
    • Unlimited projects

Polytomic

Free
  • StarterFree
    • Limited syncs
    • Basic support
  • Professional$300/month
    • Unlimited syncs
    • Email support
  • Enterprise$1200/month
    • Advanced features
    • Dedicated support

Which should you pick?

Choose Heap if

  • You need autocapture.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want retroactive analytics.
Heap review

Choose Polytomic if

  • You need no-code syncing.
  • You want to start without paying.
  • You also want bidirectional sync.
Polytomic review

Questions people ask

Is Heap or Polytomic better?
Neither clearly leads. Heap starts at Free and Polytomic at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Heap or Polytomic?
Heap starts at Free and Polytomic at Free.
Does Heap or Polytomic run on more platforms?
Heap runs on Web, iOS, Android. Polytomic runs on Web.
Can I use Heap for free?
Both have a free tier, so you can try either at no cost before committing.
What is Heap best used for?
Heap is most often used for user behavior analysis, conversion optimization, product adoption, customer journey mapping. Of those, user behavior analysis and conversion optimization are not what Polytomic is typically brought in for.
What can Heap do that Polytomic cannot?
Heap covers Autocapture, Retroactive analytics, Session replay, Funnel analysis. Polytomic covers No-code syncing, Bidirectional sync, Data transformation, Error handling. Both handle SOC2, GDPR, Cloud deployment.

Answered from the vendors’ own pages

Heap: What does Heap's autocapture feature do?

Heap's autocapture is a single code snippet that automatically captures every click, swipe, tap, pageview, and form fill on your website and apps without requiring manual event setup. Once installed, Heap captures the entire digital experience of every user on every platform with no ongoing engineering maintenance needed.

Source
Polytomic: What is Polytomic's minimum monthly cost?

Polytomic Standard tier starts at $500/month for sync capabilities across databases, warehouses, spreadsheets, apps, and APIs with live chat support. Custom pricing available for Enterprise tier. Source: https://www.polytomic.com/pricing

Source
Heap: What are Heap's pricing plans and how much do they cost?

Heap offers a Free plan for up to 10,000 monthly sessions. Growth, Pro, and Premier plans use custom session-based pricing that requires contacting sales for a quote. Free includes basic charts and 6 months data history. Growth adds the Sense AI assistant. Pro adds account analytics. Premier adds data warehouse integration and dedicated customer success management.

Source
Polytomic: Does Polytomic offer on-premises deployment?

Yes. On-premises deployment is available on the Enterprise plan with custom pricing. Includes SSO, dedicated engineer support, and phone support. Source: https://www.polytomic.com/pricing

Source
Heap: Does Heap include session replay and A/B testing?

Heap includes integrated session replay showing exactly what users did on your site. However, Heap does not include built-in A/B testing or feature flags. Teams requiring these capabilities must use separate tools or integrate with third-party platforms.

Source
Polytomic: What support does Polytomic Standard tier include?

Polytomic Standard tier ($500/month) includes live chat support for data synchronization questions. Enterprise tier upgrades to dedicated engineer support and phone support. Source: https://www.polytomic.com/pricing

Source
Heap: What integrations does Heap support?

Heap supports over 100 integrations connecting to business tools including marketing platforms, CRMs, and data warehouses. This allows insights to reach relevant teams and ensures data flows to other business systems automatically.

Source
Heap: Does Heap offer self-hosting or is it cloud-only?

Heap is cloud-only and does not offer self-hosted options. Organizations requiring on-premises deployment should consider alternatives like PostHog which supports self-hosting alongside its cloud product.

Source
Heap: What is Sense and how does it help with analytics?

Sense Chat is Heap's AI assistant that enables users to access analytics without extensive technical knowledge. It allows teams to ask questions about user behavior and get answers directly without lengthy onboarding or technical expertise, making insights more accessible to non-technical stakeholders.

Source
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