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Insurance · head to head

Duck Creek vs HawkSoft

Duck Creek logo

Duck Creek

Insurance

Intelligent digital insurance platform

From
On request
Rated
-
Full reviewWebsite
HawkSoft logo

HawkSoft

Insurance

Agency management made simple

From
$199/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Duck Creek pricing is not published; sold by quote through a sales process; HawkSoft no pricing published on website; customers must contact sales
  • They diverge on capability: Duck Creek covers Policy administration, HawkSoft covers Policy management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Duck Creek and HawkSoft actually diverge.

Attributes where Duck Creek and HawkSoft differ
AttributeDuck CreekHawkSoft
Starting priceOn request$199/month
Pricing modelquotesubscription
PlatformsWebWindows, Web
Founded20031995

Identical on both: free tier (No), user rating (Not yet rated), category (Insurance).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Duck Creek

  • Policy administration
  • Claims management
  • Billing
  • Digital customer portal
  • Mobile app
  • AI-powered workflows
  • Real-time reporting
  • Salesforce

Only in HawkSoft

  • Policy management
  • Client database
  • Integrated accounting
  • Commission tracking
  • Email integration
  • Task management
  • Reporting
  • IVANS

Both cover

  • Document management
  • Data encryption
  • Cloud deployment

What people use each for

The jobs each tool is most often brought in to do.

Duck Creek

  • Policy administrationnot HawkSoft
  • Claims managementnot HawkSoft
  • Rating and billingnot HawkSoft
  • Underwriting automationnot HawkSoft
  • Enterprise insurance operationsnot HawkSoft

HawkSoft

  • Agency managementnot Duck Creek
  • Policy servicingnot Duck Creek
  • Client managementnot Duck Creek
  • Accountingnot Duck Creek
  • Commission trackingnot Duck Creek

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Duck Creek

  • Pricing is not published; sold by quote through a sales process
  • Cloud-only deployment; no on-premises option

HawkSoft

  • No pricing published on website; customers must contact sales

Pricing, plan by plan

Duck Creek

On request

No published plan breakdown. See the Duck Creek review.

HawkSoft

$199/month
  • HawkSoft CMS$199/month
    • Policy management
    • Client management
    • Document storage
  • HawkSoft Plus$349/month
    • All CMS features
    • Integrated accounting
    • Commission tracking

Which should you pick?

Choose Duck Creek if

  • You need policy administration.
  • You also want claims management.
Duck Creek review

Choose HawkSoft if

  • You need policy management.
  • You work on Windows, Web.
  • You also want client database.
HawkSoft review

Questions people ask

Is Duck Creek or HawkSoft better?
Neither clearly leads. Duck Creek starts at On request and HawkSoft at $199/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Duck Creek or HawkSoft?
Duck Creek starts at On request and HawkSoft at $199/month.
Does Duck Creek or HawkSoft run on more platforms?
Duck Creek runs on Web. HawkSoft runs on Windows, Web.
What is Duck Creek best used for?
Duck Creek is most often used for policy administration, claims management, rating and billing, underwriting automation. Of those, policy administration and claims management are not what HawkSoft is typically brought in for.
What can Duck Creek do that HawkSoft cannot?
Duck Creek covers Policy administration, Claims management, Billing, Digital customer portal. HawkSoft covers Policy management, Client database, Integrated accounting, Commission tracking. Both handle Document management, Data encryption, Cloud deployment.

Answered from the vendors’ own pages

Duck Creek: How does Duck Creek pricing work?

Duck Creek does not publicly disclose specific pricing plans, costs, or tiers. The company directs interested parties to contact their sales team directly, as solutions are customized for individual clients.

Source
HawkSoft: How much does HawkSoft cost?

HawkSoft does not publish pricing on its website. Prospective customers must contact the sales team at (866) 884-4680 (Option 4) or [email protected] to obtain a quote.

Source
Duck Creek: What Duck Creek products require pricing discussions?

Duck Creek's Intelligent Core platform (Policy, Rating, Billing, Claims) and Agentic AI Platform pricing depends on factors such as company size, deployment model (cloud vs. on-premise), implementation scope, and specific modules required.

Source
Duck Creek: How do I get a quote from Duck Creek?

Duck Creek directs prospects to contact their sales team through a 'Talk with an Expert' button or the contact form at their website. They require direct sales engagement for pricing discussions.

Source
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