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Maritime · head to head

Harbour Assist vs Terminal49

Harbour Assist logo

Harbour Assist

Maritime

Marina, harbour and boatyard management software for United Kingdom and European operators

From
On request
Rated
-
Terminal49 logo

Terminal49

Maritime

Container tracking for freight forwarders

From
Free
Rated
-

The short version

  • Only Terminal49 has a free tier, so it costs nothing to try first.
  • Each has a real cost: Harbour Assist no pricing is published, and the mandatory setup and data migration fee means the first-year cost is materially above the recurring subscription, which is easy to miss when budgeting.; Terminal49 aPI access and webhooks start at the Essential plan
  • They diverge on capability: Harbour Assist covers Berth and mooring management, Terminal49 covers Automated tracking.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Harbour Assist and Terminal49 actually diverge.

Attributes where Harbour Assist and Terminal49 differ
AttributeHarbour AssistTerminal49
Starting priceOn requestFree
Pricing modelquotesubscription
Free tierNoYes
PlatformsWeb, iOS, AndroidWeb, Api
FoundedUnknown2019

Identical on both: user rating (Not yet rated), category (Maritime).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Harbour Assist

  • Berth and mooring management
  • Contracts and licences
  • Recurring invoicing
  • Customer portal
  • Boatyard work orders
  • Team tasking
  • Online reservations
  • Reporting

Only in Terminal49

  • Automated tracking
  • Terminal appointments
  • Demurrage alerts
  • Customer portals
  • TMS platforms
  • Carrier websites
  • Terminal systems
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Harbour Assist

  • A trust port managing several hundred moorings with annual licence renewals and arrears chasingnot Terminal49
  • A sailing club combining membership, berthing and bar accounts under one customer recordnot Terminal49
  • A boatyard scheduling lifts and winter storage alongside berth contractsnot Terminal49
  • A harbour office cutting phone traffic by moving invoice payment and service requests to a customer portalnot Terminal49

Terminal49

  • Tracking ocean containers and shipments across carriers and terminalsnot Harbour Assist
  • Feeding container milestones into an internal system over an APInot Harbour Assist

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Harbour Assist

  • No pricing is published, and the mandatory setup and data migration fee means the first-year cost is materially above the recurring subscription, which is easy to miss when budgeting.
  • The vendor explicitly does not discount, so a small harbour has no negotiating room even when the entry point is a stretch for its budget.
  • Ownership by ClearCourse, a private-equity-backed consolidator of vertical software, brings the pricing and roadmap risks that come with that model, and buyers should ask about uplift terms before committing.
  • It is built for United Kingdom and Irish harbour practice, so an operator elsewhere gets a system full of concepts that do not match local regulation.
  • There is no marketplace or booking demand attached, so unlike Dockwa it fills no berths for you; visitor income still depends on your own marketing.

Terminal49

  • API access and webhooks start at the Essential plan
  • The free plan is limited to 3 users and 50 document credits
  • The Lite and Complete plans require an annual contract
  • No plan above the free tier publishes a price, so every paid tier requires contacting sales

Pricing, plan by plan

Harbour Assist

On request
  • Harbour Assist$undefined/month
    • Quoted by size and complexity of the operation
    • Directory listings place the entry point near GBP 400 per month
    • Mandatory setup and installation fee covering customisation, data migration and training

Terminal49

Free
  • Pro$299/month
    • Unlimited tracking
    • Terminal data
    • API access

Which should you pick?

Choose Harbour Assist if

  • You need berth and mooring management.
  • You work on Web, iOS, Android.
  • You also want contracts and licences.

Choose Terminal49 if

  • You need automated tracking.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want terminal appointments.

Questions people ask

Is Harbour Assist or Terminal49 better?
Neither clearly leads. Harbour Assist starts at On request and Terminal49 at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Harbour Assist or Terminal49?
Terminal49 has a free tier; the other does not. Paid plans start at On request for Harbour Assist and Free for Terminal49.
Does Harbour Assist or Terminal49 run on more platforms?
Harbour Assist runs on Web, iOS, Android. Terminal49 runs on Web, Api.
Can I use Terminal49 for free?
Yes. Terminal49 has a free tier, so you can try it without paying. Harbour Assist starts at On request.
What is Harbour Assist best used for?
Harbour Assist is most often used for a trust port managing several hundred moorings with annual licence renewals and arrears chasing, a sailing club combining membership, berthing and bar accounts under one customer record, a boatyard scheduling lifts and winter storage alongside berth contracts, a harbour office cutting phone traffic by moving invoice payment and service requests to a customer portal. Of those, a trust port managing several hundred moorings with annual licence renewals and arrears chasing and a sailing club combining membership, berthing and bar accounts under one customer record are not what Terminal49 is typically brought in for.
What can Harbour Assist do that Terminal49 cannot?
Harbour Assist covers Berth and mooring management, Contracts and licences, Recurring invoicing, Customer portal. Terminal49 covers Automated tracking, Terminal appointments, Demurrage alerts, Customer portals.

Answered from the vendors’ own pages

Harbour Assist: How much does Harbour Assist cost?

It is quoted by size and complexity. Directory listings put the entry point near 400 pounds a month, and every client also pays a setup fee for customisation, migration and training.

Terminal49: Is there a free plan available?

Yes, Terminal49 offers a Free Forever plan with no commitment required. It includes up to 3 users, basic shipment tracking, and 50 document credits.

Source
Harbour Assist: Does it bring visitor bookings?

No. It takes online visitor reservations through your own website but has no consumer marketplace, so demand generation remains your responsibility.

Terminal49: What plans require payment?

Terminal49 offers four tiers: Free (free forever), Lite (annual contract), Essential (annual or pay-as-you-go), and Complete (annual contract). Lite, Essential, and Complete require direct contact with sales for pricing.

Source
Harbour Assist: Who owns it?

ClearCourse, a private-equity-backed group that acquires vertical software businesses in the United Kingdom.

Terminal49: What features are in the Essential plan?

Essential (Most Popular) includes unlimited users, full shipment & container dashboards, API access & webhooks, intermodal rail tracking, container assignments, and team collaboration features. It offers both annual contract and pay-as-you-go billing options.

Source
Harbour Assist: Does it handle swinging moorings and drying berths?

Yes, and that is one of the reasons British harbours choose it over marina software designed around American pontoon dockage.

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