Softwr

Technology · head to head

Greenhouse vs PagerDuty

Greenhouse logo

Greenhouse

Technology

Hiring software for growing companies

From
On request
Rated
-
Full reviewWebsite
PagerDuty logo

PagerDuty

Technology

Real-time operations for real-time business

From
$21/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Greenhouse core plan lacks talent discovery and contact lookups; PagerDuty aIOps, status pages, and live call routing are expensive add-ons not included in base plans, significantly increasing total cost
  • They diverge on capability: Greenhouse covers Applicant tracking, PagerDuty covers Incident response.

Where they differ

Only the attributes on which Greenhouse and PagerDuty actually diverge.

Attributes where Greenhouse and PagerDuty differ
AttributeGreenhousePagerDuty
Starting priceOn request$21/month
Pricing modelquoteUnknown
Founded20122009

Identical on both: free tier (No), platforms (Web, Ios, Android, Api), user rating (Not yet rated), category (Technology).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Greenhouse

  • Applicant tracking
  • Interview scheduling
  • Scorecard system
  • Job board posting
  • Candidate CRM
  • Reporting & analytics
  • Offer management
  • EEO compliance

Only in PagerDuty

  • Incident response
  • On-call management
  • Alert grouping
  • Escalation policies
  • Mobile incident management
  • Postmortems
  • Status pages
  • Event intelligence

Both cover

  • Slack
  • SOC2
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

Greenhouse

  • Applicant tracking system for structured hiringnot PagerDuty
  • AI-powered interview notetaking and sourcingnot PagerDuty

PagerDuty

  • Incident managementnot Greenhouse
  • On-call schedulingnot Greenhouse
  • Real-time alertingnot Greenhouse
  • Service reliabilitynot Greenhouse
  • Digital operationsnot Greenhouse

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Greenhouse

  • Core plan lacks talent discovery and contact lookups
  • Core plan lacks email automation and applicant texting
  • Plus plan lacks resume anonymisation and application limits
  • Plus plan lacks audit logging and developer tools
  • Pricing customised by hiring volume and company size, not published
  • Only Pro tier offers audit logs and developer sandbox

PagerDuty

  • AIOps, status pages, and live call routing are expensive add-ons not included in base plans, significantly increasing total cost
  • Complex escalation policies require workarounds for scheduling patterns beyond basic weekly rotations
  • 5-user minimum requirement forces costs even for small teams, with forced Business tier upgrades adding $12,000+ annually for larger teams

Pricing, plan by plan

Greenhouse

On request

No published plan breakdown. See the Greenhouse review.

PagerDuty

$21/month

No published plan breakdown. See the PagerDuty review.

Which should you pick?

Choose Greenhouse if

  • You need applicant tracking.
  • You work on Web, Ios, Android, Api.
  • You also want interview scheduling.
Greenhouse review

Choose PagerDuty if

  • You need incident response.
  • You work on Web, Ios, Android, Api.
  • You also want on-call management.
PagerDuty review

Questions people ask

Is Greenhouse or PagerDuty better?
Neither clearly leads. Greenhouse starts at On request and PagerDuty at $21/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Greenhouse or PagerDuty?
Greenhouse starts at On request and PagerDuty at $21/month.
Does Greenhouse or PagerDuty run on more platforms?
Both run on Web, Ios, Android, Api, so platform support will not decide this one for you.
What is Greenhouse best used for?
Greenhouse is most often used for applicant tracking system for structured hiring, ai-powered interview notetaking and sourcing. Of those, applicant tracking system for structured hiring and ai-powered interview notetaking and sourcing are not what PagerDuty is typically brought in for.
What can Greenhouse do that PagerDuty cannot?
Greenhouse covers Applicant tracking, Interview scheduling, Scorecard system, Job board posting. PagerDuty covers Incident response, On-call management, Alert grouping, Escalation policies. Both handle Slack, SOC2, GDPR.

Answered from the vendors’ own pages

PagerDuty: What is the minimum cost to use PagerDuty?

PagerDuty requires a minimum of 5 users per account. The Professional plan starts at $21 per user per month ($105/month minimum), with annual billing providing 16% discount.

Source
PagerDuty: What integrations does PagerDuty support?

PagerDuty integrates with 750+ monitoring, ticketing, and collaboration tools including Datadog, Slack, Jira, ServiceNow, New Relic, and Nagios.

Source
PagerDuty: How much does AIOps cost in PagerDuty?

AIOps Intelligence is sold separately as an add-on starting at $699 per month, and is not included in any of the base plans.

Source
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Related pages

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