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Grasshopper vs Novu

Grasshopper logo

Grasshopper

Software

The entrepreneur's phone system

From
On request
Rated
-
Full reviewWebsite
Novu logo

Novu

Software

Open-source notification infrastructure for multi-channel messaging

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Novu has a free tier, so it costs nothing to try first.
  • Each has a real cost: Grasshopper available only in the USA and Canada; the site returns a not available in your region error outside those countries; Novu free plan activity feed retention is limited to 24 hours, restricting how far back teams can debug delivery issues.

Where they differ

Only the attributes on which Grasshopper and Novu actually diverge.

Attributes where Grasshopper and Novu differ
AttributeGrasshopperNovu
Starting priceOn requestFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWebweb, api

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Grasshopper

Nothing recorded that Novu does not also cover.

Only in Novu

  • Multi-channel workflows
  • Advanced email editor
  • Activity feed
  • Multi-environment support
  • Role-based access control
  • Self-hosting

What people use each for

The jobs each tool is most often brought in to do.

Grasshopper

No use cases recorded yet. See the Grasshopper review.

Novu

  • Building multi-channel notification workflows for a SaaS productnot Grasshopper
  • Self-hosting notification infrastructure for data controlnot Grasshopper
  • Managing separate notification environments for staging and productionnot Grasshopper
  • Tracking notification delivery history and activitynot Grasshopper

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Grasshopper

  • Available only in the USA and Canada; the site returns a not available in your region error outside those countries
  • Plans start at $14/month only under a promotional discount of up to $75 off select plans, meaning the advertised entry price is not the standing rate

Novu

  • Free plan activity feed retention is limited to 24 hours, restricting how far back teams can debug delivery issues.
  • Overage on Pro and Team plans is billed at $1.20 per 1,000 additional workflow runs, which can add up at scale.
  • HIPAA BAA compliance and dedicated SSO are Enterprise-only and require custom pricing.

Pricing, plan by plan

Grasshopper

On request

No published plan breakdown. See the Grasshopper review.

Novu

Free
  • FreeFree
    • 10,000 workflow runs/month
    • All channels included
    • Up to 20 workflows
  • Pro$30/month
    • 30,000+ workflow runs/month
    • Advanced email editor
    • Remove Novu branding
  • Team$250/month
    • 250,000+ workflow runs/month
    • Up to 10 environments
    • 90-day activity feed retention

Which should you pick?

Choose Grasshopper if

Nothing in the data separates Grasshopper from Novu on the points above - pick on price and on how each one feels to use.

Grasshopper review

Choose Novu if

  • You need multi-channel workflows.
  • You want to start without paying.
  • You work on web, api.
  • You also want advanced email editor.
Novu review

Questions people ask

Is Grasshopper or Novu better?
Neither clearly leads. Grasshopper starts at On request and Novu at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Grasshopper or Novu?
Novu has a free tier; the other does not. Paid plans start at On request for Grasshopper and Free for Novu.
Does Grasshopper or Novu run on more platforms?
Grasshopper runs on Web. Novu runs on web, api.
Can I use Novu for free?
Yes. Novu has a free tier, so you can try it without paying. Grasshopper starts at On request.
What can Grasshopper do that Novu cannot?
Novu covers Multi-channel workflows, Advanced email editor, Activity feed, Multi-environment support.

Answered from the vendors’ own pages

Novu: What does Novu cost?

Novu offers a Free plan for 10,000 workflow runs per month, Pro from $30/month for 30,000+ runs, Team from $250/month for 250,000+ runs, and custom Enterprise pricing for 10M+ runs.

Source
Novu: Is there a free plan, and what are its limits?

Yes, the Free plan includes 10,000 workflow runs per month, all messaging channels, up to 20 workflows, 2 environments, and up to 3 team members.

Source
Novu: How is usage metered?

Billing is based on the number of workflow runs per month rather than per user or per message, with overage on paid plans charged at $1.20 per 1,000 additional runs.

Source
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