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Cloud · head to head

Grafana Cloud vs Zabbix

Grafana Cloud logo

Grafana Cloud

Cloud

Composable observability platform

From
Free
Rated
-
Full reviewWebsite
Zabbix logo

Zabbix

Networking

Open source infrastructure and network monitoring with distributed proxies and templating

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Grafana Cloud active Series (AS) billing model is difficult to predict and control; misconfiguration can cause sudden spikes and unexpected bills; Zabbix the database is the scaling limit, and high frequency polling grows history tables fast enough that untuned installations hit housekeeping stalls and query timeouts within months.
  • They diverge on capability: Grafana Cloud covers Grafana Dashboards, Zabbix covers Agent and agentless collection.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Grafana Cloud and Zabbix actually diverge.

Attributes where Grafana Cloud and Zabbix differ
AttributeGrafana CloudZabbix
Pricing modelUnknownOpen source, no licence fee
PlatformsWeb (Chrome, Edge, Firefox, Safari), APILinux, Docker, Kubernetes, Web
CategoryCloudNetworking
Founded2014Unknown

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Grafana Cloud

  • Grafana Dashboards
  • Prometheus Metrics
  • Loki Logs
  • Tempo Traces
  • Alerting
  • OnCall
  • Synthetic Monitoring
  • Incident Management

Only in Zabbix

  • Agent and agentless collection
  • Templates
  • Low-level discovery
  • Distributed proxies
  • Trigger expressions
  • Escalation actions

What people use each for

The jobs each tool is most often brought in to do.

Grafana Cloud

  • Infrastructure monitoringnot Zabbix
  • Application monitoringnot Zabbix
  • Log aggregationnot Zabbix
  • Distributed tracingnot Zabbix

Zabbix

  • A service provider monitoring thousands of customer devices where per-device commercial licensing is the largest line itemnot Grafana Cloud
  • Branch or industrial sites with unreliable links that need local collection and bufferingnot Grafana Cloud
  • Mixed estates where the same tool must poll SNMP switches, Linux hosts, Windows servers and Java applicationsnot Grafana Cloud
  • Replacing an aging Nagios installation while keeping script-based checks that already existnot Grafana Cloud

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Grafana Cloud

  • Active Series (AS) billing model is difficult to predict and control; misconfiguration can cause sudden spikes and unexpected bills
  • Reduced control and customization compared to self-hosted Grafana instances
  • Data sovereignty concerns for organizations requiring on-premises data retention
  • Limited reporting types compared to traditional BI tools for compliance and audit requirements

Zabbix

  • The database is the scaling limit, and high frequency polling grows history tables fast enough that untuned installations hit housekeeping stalls and query timeouts within months.
  • Initial configuration is heavy; getting useful alerting rather than noise requires understanding trigger expressions, macros and template inheritance, which is a multi-week learning curve for a team new to it.
  • The AGPLv3 change at version 7.0 affects anyone offering Zabbix over a network as part of a commercial service, and that obligation is easy to inherit accidentally during an upgrade.
  • The web interface is functional rather than pleasant, and many sites end up running Grafana alongside it purely for presentation, which is a second system to maintain.
  • Upgrades between major versions touch the database schema and can take hours on large history tables, so the maintenance window is proportional to how much data you kept.

Pricing, plan by plan

Grafana Cloud

Free
  • FreeFree
    • 10k active series (metrics)
    • 50GB logs/traces per month
    • 3 active users
  • Pro$19/month
    • Usage-based pricing beyond free tier
    • 8 USD per active visualization user
    • Included Grafana Alerting
  • Enterprise$25000/year
    • Minimum annual commitment
    • Full-service deployment options
    • Premium support

Zabbix

Free
  • ZabbixFree
    • No device, node or metric limits
    • Full feature set with no paid edition of the software
    • AGPLv3 from version 7.0 onward
  • Zabbix Technical Support$undefined/year
    • Tiered subscriptions with defined response times
    • Access to Zabbix engineers for configuration and performance issues
    • Bug fix priority and backports

Which should you pick?

Choose Grafana Cloud if

  • You need grafana dashboards.
  • You want to start without paying.
  • You work on Web (Chrome, Edge, Firefox, Safari), API.
  • You also want prometheus metrics.
Grafana Cloud review

Choose Zabbix if

  • You need agent and agentless collection.
  • You want to start without paying.
  • You work on Linux, Docker, Kubernetes, Web.
  • You also want templates.
Zabbix review

Questions people ask

Is Grafana Cloud or Zabbix better?
Neither clearly leads. Grafana Cloud starts at Free and Zabbix at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Grafana Cloud or Zabbix?
Grafana Cloud starts at Free and Zabbix at Free.
Does Grafana Cloud or Zabbix run on more platforms?
Grafana Cloud runs on Web (Chrome, Edge, Firefox, Safari), API. Zabbix runs on Linux, Docker, Kubernetes, Web.
Can I use Grafana Cloud for free?
Both have a free tier, so you can try either at no cost before committing.
What is Grafana Cloud best used for?
Grafana Cloud is most often used for infrastructure monitoring, application monitoring, log aggregation, distributed tracing. Of those, infrastructure monitoring and application monitoring are not what Zabbix is typically brought in for.
What can Grafana Cloud do that Zabbix cannot?
Grafana Cloud covers Grafana Dashboards, Prometheus Metrics, Loki Logs, Tempo Traces. Zabbix covers Agent and agentless collection, Templates, Low-level discovery, Distributed proxies.

Answered from the vendors’ own pages

Grafana Cloud: What are the exact limits of Grafana Cloud's free tier?

Grafana Cloud free tier includes 10,000 active series for metrics, 50GB logs and traces per month, 3 active visualization users, and 14-day retention with community support. No credit card required.

Source
Zabbix: Is Zabbix genuinely free for commercial use?

The software has no licence fee at any scale. From version 7.0 it is AGPLv3, so offering it as a network service to third parties carries source distribution obligations.

Grafana Cloud: How is Grafana Cloud billed, and what are the per-unit costs?

Grafana Cloud Pro tier starts at $19/month platform fee plus usage-based charges. Metrics cost $6.50 per 1,000 active series above free limits, logs and traces are charged per GB ingested, and visualization users are $8 per active user.

Source
Zabbix: What is the real cost of running it?

Database administration and the person who tunes it. Budget for PostgreSQL with TimescaleDB and someone who owns the retention policy.

Grafana Cloud: Can I use Grafana Cloud for open-source Grafana deployments?

Grafana Cloud is the managed cloud service version. Open-source Grafana is free and can be self-hosted indefinitely on your own infrastructure.

Source
Zabbix: How does it compare to a commercial per-device tool?

It removes the licence line entirely and adds an operations line. Below a few hundred devices the commercial tool is often cheaper in total; above that Zabbix wins clearly.

Grafana Cloud: What observability signals does Grafana Cloud include?

Grafana Cloud includes metrics (via Mimir), logs (via Loki), traces (via Tempo), profiles, and synthetics, with unified querying and visualization across all signals.

Source
Grafana Cloud: Does Grafana Cloud include alerting and how is it priced?

Yes, Grafana Alerting is included at no additional charge across all tiers. Rule storage, evaluation, and notification delivery are covered by the platform fee with no per-alert or per-notification fees.

Source
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