Software · head to head
Gong vs TINYpulse
The short version
- Each has a real cost: Gong pricing not published; custom quotes and high platform fees make budget forecasting difficult; TINYpulse tINYpulse has joined WebMD Health Services, per the vendor: "TINYpulse has officially joined forces with WebMD Health Services", and its own pricing page now redirects to a WebMD Health Services page
- They diverge on capability: Gong covers Call recording, TINYpulse covers Pulse surveys.
Where they differ
Only the attributes on which Gong and TINYpulse actually diverge.
Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Gong
- Call recording
- AI transcription
- Deal intelligence
- Market intelligence
- Team coaching
- Salesforce
- HubSpot
- Zoom
Only in TINYpulse
- Pulse surveys
- Anonymous suggestions
- Cheers peer recognition
- eNPS tracking
- Virtual suggestions box
- Manager insights
- Custom surveys
- Trend analysis
Both cover
- Microsoft Teams
- Slack
What people use each for
The jobs each tool is most often brought in to do.
Gong
- Call analysisnot TINYpulse
- Deal forecastingnot TINYpulse
- Sales coachingnot TINYpulse
- Win/loss analysisnot TINYpulse
TINYpulse
- Collecting anonymous employee engagement pulse surveysnot Gong
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Gong
- Pricing not published; custom quotes and high platform fees make budget forecasting difficult
- Built for sales calls only; limited contact center and multi-channel conversation coverage
- Forecasting and Engage modules use keyword-based analysis with 20-30 minute processing delay, not generative AI
- Conversation analysis cannot capture internal buyer meetings or decision-making discussions
TINYpulse
- TINYpulse has joined WebMD Health Services, per the vendor: "TINYpulse has officially joined forces with WebMD Health Services", and its own pricing page now redirects to a WebMD Health Services page
Pricing, plan by plan
Gong
$1600/user-per-yearNo published plan breakdown. See the Gong review.
TINYpulse
$5/month- Engage$5/month
- Weekly pulse surveys
- Anonymous feedback
- Cheers recognition
- Perform$7/month
- Everything in Engage
- Performance reviews
- Goal tracking
Which should you pick?
Choose Gong if
- You need call recording.
- You work on Web, Cloud-based SaaS.
- You also want ai transcription.
Choose TINYpulse if
- You need pulse surveys.
- You work on Web, Ios, Android, Api.
- You also want anonymous suggestions.
Questions people ask
- Is Gong or TINYpulse better?
- Neither clearly leads. Gong starts at $1600/user-per-year and TINYpulse at $5/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Gong or TINYpulse?
- Gong starts at $1600/user-per-year and TINYpulse at $5/month.
- Does Gong or TINYpulse run on more platforms?
- Gong runs on Web, Cloud-based SaaS. TINYpulse runs on Web, Ios, Android, Api.
- What is Gong best used for?
- Gong is most often used for call analysis, deal forecasting, sales coaching, win/loss analysis. Of those, call analysis and deal forecasting are not what TINYpulse is typically brought in for.
- What can Gong do that TINYpulse cannot?
- Gong covers Call recording, AI transcription, Deal intelligence, Market intelligence. TINYpulse covers Pulse surveys, Anonymous suggestions, Cheers peer recognition, eNPS tracking. Both handle Microsoft Teams, Slack.
Answered from the vendors’ own pages
Gong: How much does Gong cost?
Gong pricing starts around $1,600 per user per year, with a mandatory platform fee of $5,000-$50,000 annually. Exact pricing is custom and requires a sales consultation.
SourceGong: Does Gong integrate with Salesforce?
Yes. Gong integrates with Salesforce via REST API to import account data and export conversation summaries, enabling searchable calls by CRM fields.
SourceGong: What conversations can Gong capture?
Gong was built primarily for sales call analysis and captures calls through integrations with major dialer systems. Coverage for contact center and multi-channel conversations is limited.
SourceGong: Does Gong have an on-premise option?
Gong is a cloud-based SaaS platform without an on-premise deployment option. All conversation analysis and storage occurs in Gong's cloud infrastructure.
SourceRelated pages
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