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Business Intelligence · head to head

Glassbox vs NewsWhip

Glassbox logo

Glassbox

Business Intelligence

Digital experience intelligence

From
On request
Rated
-
Full reviewWebsite
NewsWhip logo

NewsWhip

News

Viral content tracking and audience insights for media companies

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Glassbox no fixed pricing tiers published; custom quotes required based on package, data retention, and session volume; NewsWhip no pricing published on website
  • They diverge on capability: Glassbox covers Session Replay, NewsWhip covers Viral content tracking.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Glassbox and NewsWhip actually diverge.

Attributes where Glassbox and NewsWhip differ
AttributeGlassboxNewsWhip
Pricing modelsubscriptionquote
PlatformsWeb, Mobile, HybridWeb
CategoryBusiness IntelligenceNews
Founded20102011

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Glassbox

  • Session Replay
  • Struggle Detection
  • Journey Mapping
  • AI Insights
  • Voice of Customer
  • Adobe Analytics
  • Google Analytics
  • Salesforce

Only in NewsWhip

  • Viral content tracking
  • Social media monitoring
  • Competitor intelligence
  • Trend identification
  • Custom dashboards
  • Alert system
  • Content recommendations
  • Audience insights

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Glassbox

  • User experience analysisnot NewsWhip
  • Bug reproductionnot NewsWhip
  • Conversion optimizationnot NewsWhip
  • Customer journey mappingnot NewsWhip
  • Usability testingnot NewsWhip

NewsWhip

  • Viral trackingnot Glassbox
  • Trend identificationnot Glassbox
  • Competitor monitoringnot Glassbox
  • Audience insightsnot Glassbox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Glassbox

  • No fixed pricing tiers published; custom quotes required based on package, data retention, and session volume

NewsWhip

  • No pricing published on website

Pricing, plan by plan

Glassbox

On request
  • CustomFree
    • Full Platform
    • Mobile Analytics
    • Enterprise Support

NewsWhip

On request
  • Enterprise$undefined/custom
    • Viral tracking
    • Competitor analysis
    • Trend identification

Which should you pick?

Choose Glassbox if

  • You need session replay.
  • You work on Web, Mobile, Hybrid.
  • You also want struggle detection.
Glassbox review

Choose NewsWhip if

  • You need viral content tracking.
  • You also want social media monitoring.
NewsWhip review

Questions people ask

Is Glassbox or NewsWhip better?
Neither clearly leads. Glassbox starts at On request and NewsWhip at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Glassbox or NewsWhip?
Glassbox starts at On request and NewsWhip at On request.
Does Glassbox or NewsWhip run on more platforms?
Glassbox runs on Web, Mobile, Hybrid. NewsWhip runs on Web.
What is Glassbox best used for?
Glassbox is most often used for user experience analysis, bug reproduction, conversion optimization, customer journey mapping. Of those, user experience analysis and bug reproduction are not what NewsWhip is typically brought in for.
What can Glassbox do that NewsWhip cannot?
Glassbox covers Session Replay, Struggle Detection, Journey Mapping, AI Insights. NewsWhip covers Viral content tracking, Social media monitoring, Competitor intelligence, Trend identification. Both handle Web support.

Answered from the vendors’ own pages

Glassbox: How much does Glassbox cost?

Glassbox uses custom pricing based on three factors: the selected package (Production Operation, Marketing/Business, or Product), data retention period, and session volume. The vendor encourages contacting sales to build customized packages.

Source
NewsWhip: What does NewsWhip cost?

NewsWhip does not publish pricing on its website. The company directs customers to request a demo to receive custom pricing based on their needs.

Source
Glassbox: Does Glassbox offer add-ons for specific industries?

Yes, Glassbox offers specialized add-on solutions including fraud prevention, accessibility features, and call center solutions tailored for financial organizations.

Source
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