Softwr

Software · head to head

Freedcamp vs Freshservice

Freedcamp logo

Freedcamp

Software

Free project management for everyone

From
On request
Rated
-
Full reviewWebsite
Freshservice logo

Freshservice

Software

Modern IT service management

From
$19/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Freedcamp plans are differentiated mainly by file upload size, at 10 MB on free, 25 MB on Pro, 100 MB on Business and 250 MB on Enterprise; Freshservice change, problem and release management require the Pro plan at $99 per agent per month, so core ITIL processes sit two tiers up
  • They diverge on capability: Freedcamp covers Tasks, Freshservice covers Incident management.

Where they differ

Only the attributes on which Freedcamp and Freshservice actually diverge.

Attributes where Freedcamp and Freshservice differ
AttributeFreedcampFreshservice
Starting priceOn request$19/month
Pricing modelfreemiumsubscription

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown), founded (2010).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Freedcamp

  • Tasks
  • Kanban
  • Gantt
  • Calendar
  • Time tracking
  • Google Drive
  • Dropbox
  • OneDrive

Only in Freshservice

  • Incident management
  • Asset management
  • Change management
  • Knowledge base
  • Automation
  • Reporting
  • Slack
  • Microsoft Teams

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Freedcamp

  • Task and project management with unlimited projects on a free tiernot Freshservice
  • Adding issue tracking, wiki and invoicing to project workspacesnot Freshservice

Freshservice

  • IT service management and internal help desk ticketingnot Freedcamp
  • Asset management and change control for IT teamsnot Freedcamp

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Freedcamp

  • Plans are differentiated mainly by file upload size, at 10 MB on free, 25 MB on Pro, 100 MB on Business and 250 MB on Enterprise
  • The issue tracker, wiki, CRM, invoices and reports all require the Business plan at $7.49 per user per month
  • Backups start at Business and are weekly, becoming daily only on Enterprise
  • SAML SSO and white labelling are Enterprise only at $16.99 per user per month
  • AI usage is banded by plan rather than metered in stated units, described as limited, high and almost unlimited

Freshservice

  • Change, problem and release management require the Pro plan at $99 per agent per month, so core ITIL processes sit two tiers up
  • Every plan includes only 100 ITAM asset units, with more sold separately regardless of tier
  • Orchestration transactions are metered monthly, from 1,000 on Starter to 20,000 on Enterprise, with extra packs at $250 per 1,000
  • The Freddy AI copilot is a $29 per agent per month add on on top of Pro or Enterprise
  • Sandbox and audit logs are Enterprise only, which carries no published price

Pricing, plan by plan

Freedcamp

On request
  • FreeFree
    • Unlimited users
    • Unlimited projects
    • Core features
  • Pro$1.49/month
    • Advanced features
    • Subtasks
    • Private tasks

Freshservice

$19/month
  • Starter$19/month
    • Incident management
    • Knowledge base
    • Self-service portal
  • Growth$49/month
    • Asset management
    • Approval workflows
    • SLA management
  • Pro$95/month
    • Problem management
    • Change management
    • Release management
  • Enterprise$119/month
    • Freddy AI
    • Audit logs
    • Custom SSL

Which should you pick?

Choose Freedcamp if

  • You need tasks.
  • You work on Web, Ios, Android.
  • You also want kanban.
Freedcamp review

Choose Freshservice if

  • You need incident management.
  • You work on Web, Ios, Android.
  • You also want asset management.
Freshservice review

Questions people ask

Is Freedcamp or Freshservice better?
Neither clearly leads. Freedcamp starts at On request and Freshservice at $19/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Freedcamp or Freshservice?
Freedcamp starts at On request and Freshservice at $19/month.
Does Freedcamp or Freshservice run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is Freedcamp best used for?
Freedcamp is most often used for task and project management with unlimited projects on a free tier, adding issue tracking, wiki and invoicing to project workspaces. Of those, task and project management with unlimited projects on a free tier and adding issue tracking, wiki and invoicing to project workspaces are not what Freshservice is typically brought in for.
What can Freedcamp do that Freshservice cannot?
Freedcamp covers Tasks, Kanban, Gantt, Calendar. Freshservice covers Incident management, Asset management, Change management, Knowledge base. Both handle Web support, Ios support, Android support.
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Freedcamp

More on Freshservice

Keep looking

Other head to heads