Is DTiQ or Fenergo better?

Neither clearly leads. DTiQ starts at On request and Fenergo at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, DTiQ or Fenergo?

DTiQ starts at On request and Fenergo at On request.

Does DTiQ or Fenergo run on more platforms?

DTiQ runs on Web, iOS, Android. Fenergo runs on Web.

What is DTiQ best used for?

DTiQ is most often used for a multi-unit quick service franchisee who has no one available to review video across fifteen stores, a convenience store chain investigating till fraud by matching voids to what actually happened at the counter, an operator enforcing drive-through service time standards across locations from evidence rather than anecdote, a brand auditing food safety and cleanliness compliance at franchise sites without sending a field manager. Of those, a multi-unit quick service franchisee who has no one available to review video across fifteen stores and a convenience store chain investigating till fraud by matching voids to what actually happened at the counter are not what Fenergo is typically brought in for.

What can DTiQ do that Fenergo cannot?

DTiQ covers SmartAudit, POS transaction linking, 360iQ platform, Exception alerting. Fenergo covers Regulatory rules library, Digital onboarding, Perpetual KYC, Entity data model.

Cybersecurity · head to head

DTiQ vs Fenergo

DTiQ

Cybersecurity

Managed video loss prevention with human auditors for restaurants, convenience stores and retail

From: On request
Rated: -

Full review Website

Fenergo

Cybersecurity

Client lifecycle management and KYC onboarding for regulated financial institutions

From: On request
Rated: -

Full review Website

The short version

Each has a real cost: DTiQ you are buying labour, so the cost per site is far higher than a self-service video licence and it does not fall as camera prices do.; Fenergo implementations commonly run twelve to twenty-four months and depend on a systems integrator, so the services cost frequently exceeds the software subscription in year one.
They diverge on capability: DTiQ covers SmartAudit, Fenergo covers Regulatory rules library.
Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which DTiQ and Fenergo actually diverge.

Attributes where DTiQ and Fenergo differ
Attribute	DTiQ	Fenergo
Platforms	Web, iOS, Android	Web

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DTiQ

SmartAudit
POS transaction linking
360iQ platform
Exception alerting
Drive-through timing
Food safety and compliance checks
Managed installation

Only in Fenergo

Regulatory rules library
Digital onboarding
Perpetual KYC
Entity data model
Screening orchestration
Case management

What people use each for

The jobs each tool is most often brought in to do.

DTiQ

A multi-unit quick service franchisee who has no one available to review video across fifteen storesnot Fenergo
A convenience store chain investigating till fraud by matching voids to what actually happened at the counternot Fenergo
An operator enforcing drive-through service time standards across locations from evidence rather than anecdotenot Fenergo
A brand auditing food safety and cleanliness compliance at franchise sites without sending a field managernot Fenergo

Fenergo

A bank operating in twenty jurisdictions that cannot keep local KYC requirements current across separate regional teamsnot DTiQ
A custodian moving from calendar-based periodic review to event-driven perpetual KYC to cut analyst headcountnot DTiQ
An asset manager onboarding funds and trusts where the ownership hierarchy defeats generic identity verification toolsnot DTiQ
A payments institution facing a regulatory remediation order and needing a defensible audit trail of every client reviewnot DTiQ

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DTiQ

You are buying labour, so the cost per site is far higher than a self-service video licence and it does not fall as camera prices do.
Audits are sampled, not continuous, so a problem outside the reviewed window is invisible and the score is a statistical impression rather than a complete record.
Nothing is published on price and the commercial shape is a multi-year managed service agreement, which is harder to exit than a software subscription and typically involves bundled hardware you do not own.
Ownership changed in a $200 million Digital Alpha led investment tied to a Cisco Meraki partnership, so the hardware and network roadmap may shift under an existing estate.
It is built around restaurant, convenience and retail operating models, so an organisation outside those verticals gets a generic video product and pays for an audit methodology that does not fit its work.

Fenergo

Implementations commonly run twelve to twenty-four months and depend on a systems integrator, so the services cost frequently exceeds the software subscription in year one.
It orchestrates screening but does not supply the sanctions, PEP or adverse media data, so you still buy Dow Jones, LexisNexis or World-Check separately and those fees are per screened entity.
The entry price is set for institutions with large onboarding volumes, which puts it out of reach of smaller banks and fintechs that would otherwise benefit from the rules library.
Configuration is deep and specific, which makes upgrades between major versions a project rather than a patch, and some customers stay on old releases for years.
The rules library covers regulatory requirements, not your internal risk appetite, so the policy tuning that determines whether onboarding actually gets faster remains your work.

Pricing, plan by plan

DTiQ

On request

DTiQ managed service$undefined/month
- Priced per location as a managed service, not per camera
- Audit frequency and scope determine the rate
- Hardware and installation bundled into the service agreement

Fenergo

On request

Fenergo Client Lifecycle Management$undefined/year
- Priced by institution size, jurisdictions in scope and modules licensed
- Regulatory rules content subscription bundled into the annual fee
- Implementation delivered by Fenergo or a systems integrator and quoted separately

Which should you pick?

Choose DTiQ if

You need smartaudit.
You work on Web, iOS, Android.
You also want pos transaction linking.

DTiQ review

Choose Fenergo if

You need regulatory rules library.
You also want digital onboarding.

Fenergo review

Questions people ask

Is DTiQ or Fenergo better?: Neither clearly leads. DTiQ starts at On request and Fenergo at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DTiQ or Fenergo?: DTiQ starts at On request and Fenergo at On request.
Does DTiQ or Fenergo run on more platforms?: DTiQ runs on Web, iOS, Android. Fenergo runs on Web.
What is DTiQ best used for?: DTiQ is most often used for a multi-unit quick service franchisee who has no one available to review video across fifteen stores, a convenience store chain investigating till fraud by matching voids to what actually happened at the counter, an operator enforcing drive-through service time standards across locations from evidence rather than anecdote, a brand auditing food safety and cleanliness compliance at franchise sites without sending a field manager. Of those, a multi-unit quick service franchisee who has no one available to review video across fifteen stores and a convenience store chain investigating till fraud by matching voids to what actually happened at the counter are not what Fenergo is typically brought in for.
What can DTiQ do that Fenergo cannot?: DTiQ covers SmartAudit, POS transaction linking, 360iQ platform, Exception alerting. Fenergo covers Regulatory rules library, Digital onboarding, Perpetual KYC, Entity data model.

Answered from the vendors’ own pages

DTiQ: Is DTiQ a video management system?

Not primarily. It is a managed service where human auditors review your footage and deliver scored reports. The platform exists to support that service.

Fenergo: Does Fenergo do the sanctions screening itself?

No. It orchestrates calls to third-party data providers such as Dow Jones and World-Check, and those subscriptions are additional and usually charged per screened entity.

DTiQ: How is it priced?

Per location as a managed service, based on audit scope and frequency, with hardware and installation bundled. Nothing is published.

Fenergo: Is it SaaS or on-premises?

Both. The SaaS offering runs on Microsoft Azure with regional deployment options, which matters where data residency rules prohibit client data leaving the jurisdiction.

DTiQ: Who owns DTiQ?

Digital Alpha holds a majority stake following a $200 million investment that bought out Bain Capital, BV Investment Partners and others, alongside a Cisco Meraki partnership.

Fenergo: How long does a deployment take?

Plan for a year at minimum for a multi-jurisdiction rollout. Single-jurisdiction deployments with a narrow product set can be shorter but rarely under six months.

DTiQ: Does it integrate with my POS?

Yes, with major restaurant and convenience store point of sale systems, which is what allows transaction exceptions to be replayed on video.

DTiQ vs Fenergo

DTiQ

Fenergo

The short version

Where they differ

What each one covers

Only in DTiQ

Only in Fenergo

What people use each for

DTiQ

Fenergo

Where each one falls short

DTiQ

Fenergo

Pricing, plan by plan

DTiQ

Fenergo

Which should you pick?

Choose DTiQ if

Choose Fenergo if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on DTiQ

More on Fenergo

Keep looking

Other head to heads