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AI · head to head

Arize AI vs Fathom

Arize AI logo

Arize AI

AI

AI engineering platform for observability and evaluation of agents and LLM apps

From
Free
Rated
-
Fathom logo

Fathom

AI

Free AI meeting assistant

From
Free
Rated
-

The short version

  • Each has a real cost: Arize AI the free plan caps trace spans at 25,000 per month with only 15 days of retention.; Fathom team plan requires minimum 2 users; cannot purchase single seat at team pricing
  • They diverge on capability: Arize AI covers End-to-end tracing, Fathom covers Auto-recording.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Arize AI and Fathom actually diverge.

Attributes where Arize AI and Fathom differ
AttributeArize AIFathom
Pricing modelfreemiumUnknown
Platformsweb, apiWeb, Zoom, Google Meet, Microsoft Teams
FoundedUnknown2020

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (AI).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Arize AI

  • End-to-end tracing
  • Evaluation framework
  • Prompt testing and improvement
  • Alyx AI engineering agent
  • Custom dashboards
  • Data warehouse integrations

Only in Fathom

  • Auto-recording
  • AI summaries
  • Transcription
  • Highlight clips
  • Zoom
  • Google Meet
  • HubSpot
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

Arize AI

  • Tracing and debugging production AI agentsnot Fathom
  • Running large-scale evaluations across traces and sessionsnot Fathom
  • Improving prompts before production rolloutnot Fathom
  • Storing and querying GenAI traces alongside a data warehousenot Fathom

Fathom

  • AI-powered meeting transcription and automatic note-taking for sales teams and professionalsnot Arize AI
  • Meeting analysis with AI scorecards and action item generation that syncs to CRMsnot Arize AI

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Arize AI

  • The free plan caps trace spans at 25,000 per month with only 15 days of retention.
  • Self-hosted deployment and Data Fabric integration are restricted to the custom-priced Enterprise tier.
  • Pricing beyond the $50/month Pro plan requires a custom quote, making cost planning less transparent at scale.
  • Advanced compliance features like HIPAA are only available on Enterprise.

Fathom

  • Team plan requires minimum 2 users; cannot purchase single seat at team pricing
  • CRM field sync and deal view summaries available only on Business plan ($34/user/month) and above

Pricing, plan by plan

Arize AI

Free
  • AX FreeFree
    • 25k trace spans/month
    • 1 GB storage/month
    • 15-day retention
  • AX Pro$50/month
    • 50k trace spans/month
    • 10 GB storage/month
    • 30-day retention
  • AX Enterprise$undefined/mo
    • Custom trace spans, storage, and retention
    • SaaS or self-hosted deployment
    • Managed agents and Data Fabric

Fathom

Free

No published plan breakdown. See the Fathom review.

Which should you pick?

Choose Arize AI if

  • You need end-to-end tracing.
  • You want to start without paying.
  • You work on web, api.
  • You also want evaluation framework.

Choose Fathom if

  • You need auto-recording.
  • You want to start without paying.
  • You work on Web, Zoom, Google Meet, Microsoft Teams.
  • You also want ai summaries.

Questions people ask

Is Arize AI or Fathom better?
Neither clearly leads. Arize AI starts at Free and Fathom at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Arize AI or Fathom?
Arize AI starts at Free and Fathom at Free.
Does Arize AI or Fathom run on more platforms?
Arize AI runs on web, api. Fathom runs on Web, Zoom, Google Meet, Microsoft Teams.
Can I use Arize AI for free?
Both have a free tier, so you can try either at no cost before committing.
What is Arize AI best used for?
Arize AI is most often used for tracing and debugging production ai agents, running large-scale evaluations across traces and sessions, improving prompts before production rollout, storing and querying genai traces alongside a data warehouse. Of those, tracing and debugging production ai agents and running large-scale evaluations across traces and sessions are not what Fathom is typically brought in for.
What can Arize AI do that Fathom cannot?
Arize AI covers End-to-end tracing, Evaluation framework, Prompt testing and improvement, Alyx AI engineering agent. Fathom covers Auto-recording, AI summaries, Transcription, Highlight clips.

Answered from the vendors’ own pages

Arize AI: What does Arize AX cost?

Arize AX offers a free plan, a Pro plan at $50/month, and a custom-priced Enterprise plan, with pricing based on trace spans, storage, and retention needs.

Source
Fathom: What is the most affordable paid plan for individuals, and what does it include?

Fathom Premium costs $20 per month (or $16 per month billed annually). It includes advanced summaries, action items, and a conversational AI assistant, in addition to the features in the free plan.

Source
Arize AI: Is there a free plan, and what are its limits?

The AX Free plan includes 25,000 trace spans and 1 GB of storage per month with 15-day retention, plus unlimited users, evaluations, and experiments.

Source
Fathom: What is included in Fathom's free plan?

The free plan includes unlimited recordings, transcriptions, AI summaries, clips, and playlists at no cost forever.

Source
Arize AI: What deployment options are available?

Free and Pro plans are SaaS-only, while Enterprise customers can choose SaaS or self-hosted deployment with custom SLAs.

Source
Fathom: How much does the Team plan cost per user, and what features does it add?

The Team plan costs $19 per month per user (minimum 2 users, or $15 per month annually). It includes everything from Premium plus global search, collaboration features, and team playlists.

Source
Fathom: What trial or guarantee is available before committing to a paid plan?

All paid plans offer a 90-day guarantee to test features risk-free.

Source
Fathom: Does Fathom offer free or discounted plans for startups or nonprofits?

Yes, qualified portfolio companies get up to 2 years free, and nonprofits can apply for 10 free seats.

Source
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