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Business Intelligence · head to head

Dundas BI vs Khoros

Dundas BI logo

Dundas BI

Business Intelligence

Flexible business intelligence platform

From
$500/month
Rated
-
Full reviewWebsite
Khoros logo

Khoros

Social Media

Enterprise social media management and branded community platform, now owned by IgniteTech

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Dundas BI the published Embedded BI Package starts from about $4,738.70 USD per month billed annually for 8 core capacity; Khoros igniteTech, part of ESW Capital, acquired Khoros in May 2025 and around 116 staff were made redundant within weeks, and ESW has a documented pattern of running acquired software on minimal cost bases, so support responsiveness and roadmap delivery are legitimate contract-negotiation issues rather than theoretical risks.
  • They diverge on capability: Dundas BI covers White-labeling, Khoros covers Branded communities.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Dundas BI and Khoros actually diverge.

Attributes where Dundas BI and Khoros differ
AttributeDundas BIKhoros
Starting price$500/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Embedded, MobileWeb, iOS, Android, API
CategoryBusiness IntelligenceSocial Media
Founded1992Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Dundas BI

  • White-labeling
  • Embedded Analytics
  • Data Preparation
  • Custom Visualizations
  • API
  • SQL Server
  • Oracle
  • PostgreSQL

Only in Khoros

  • Branded communities
  • Community gamification
  • Social publishing
  • Social customer care
  • Moderation tooling
  • Listening and analytics
  • Aurora and Iris AI
  • Knowledge deflection

What people use each for

The jobs each tool is most often brought in to do.

Dundas BI

  • Embedding dashboards and analytics inside another applicationnot Khoros
  • Self service business intelligence and ad hoc reportingnot Khoros
  • Building custom data visualisations against open BI APIsnot Khoros

Khoros

  • A telecommunications operator that wants a public support community whose accepted answers measurably deflect contact centre volumenot Dundas BI
  • A consumer brand consolidating a dozen regional social accounts under one publishing approval workflow with regional role permissionsnot Dundas BI
  • A games publisher running player forums where moderation load and volunteer moderator tooling matter more than publishing featuresnot Dundas BI
  • A bank that needs social service messages tracked against the same SLA framework as its email and chat queuesnot Dundas BI

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Dundas BI

  • The published Embedded BI Package starts from about $4,738.70 USD per month billed annually for 8 core capacity
  • That figure reflects a limited time 35 percent promotional discount rather than list price
  • Licensing is by CPU core capacity rather than by user, so cost scales with server hardware
  • Dundas is now part of insightsoftware following acquisition
  • The page states that a pricing plan is worked out together with the vendor rather than published as a rate card

Khoros

  • IgniteTech, part of ESW Capital, acquired Khoros in May 2025 and around 116 staff were made redundant within weeks, and ESW has a documented pattern of running acquired software on minimal cost bases, so support responsiveness and roadmap delivery are legitimate contract-negotiation issues rather than theoretical risks.
  • Community migration is genuinely hard: moving years of threads, accepted solutions, member reputation and SEO-bearing URLs off Khoros later is a project measured in quarters, which makes the switching cost far higher than the annual licence suggests.
  • Pricing is not published and the platform is sold on annual enterprise contracts with substantial implementation and design services, so the first-year cost is materially higher than the recurring licence and hard to benchmark.
  • The publishing and listening side inherited from Spredfast has been outpaced by dedicated social suites, so social-first teams frequently find themselves keeping a second tool for scheduling and analytics and paying for overlapping capability.
  • The product is the result of merging two large codebases and has now changed private-equity owner twice, and reviewers consistently report that community administration and social management still feel like separate systems sharing a login rather than one product.
  • Khoros Community Classic is being sunset in favour of the new Aurora AI community platform, so existing customers face a forced migration of an already hard-to-move asset, on the acquirer timetable rather than their own.

Pricing, plan by plan

Dundas BI

$500/month
  • Professional$500/month
    • Full Platform
    • Embedding
    • Support
  • EnterpriseFree
    • Unlimited Users
    • Multi-tenant
    • Premium Support

Khoros

On request
  • Khoros$undefined/year
    • Branded communities
    • Social publishing and governance
    • Social customer care queue

Which should you pick?

Choose Dundas BI if

  • You need white-labeling.
  • You work on Web, Embedded, Mobile.
  • You also want embedded analytics.
Dundas BI review

Choose Khoros if

  • You need branded communities.
  • You work on Web, iOS, Android, API.
  • You also want community gamification.
Khoros review

Questions people ask

Is Dundas BI or Khoros better?
Neither clearly leads. Dundas BI starts at $500/month and Khoros at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Dundas BI or Khoros?
Dundas BI starts at $500/month and Khoros at On request.
Does Dundas BI or Khoros run on more platforms?
Dundas BI runs on Web, Embedded, Mobile. Khoros runs on Web, iOS, Android, API.
What is Dundas BI best used for?
Dundas BI is most often used for embedding dashboards and analytics inside another application, self service business intelligence and ad hoc reporting, building custom data visualisations against open bi apis. Of those, embedding dashboards and analytics inside another application and self service business intelligence and ad hoc reporting are not what Khoros is typically brought in for.
What can Dundas BI do that Khoros cannot?
Dundas BI covers White-labeling, Embedded Analytics, Data Preparation, Custom Visualizations. Khoros covers Branded communities, Community gamification, Social publishing, Social customer care.

Answered from the vendors’ own pages

Dundas BI: How much does Dundas BI cost?

Dundas BI does not publish specific pricing. The vendor emphasizes 'smarter licensing models to scale appropriately and achieve ROI rapidly' and offers 'custom plans that fit your needs' rather than standardized tiers. Customers must contact Dundas directly for pricing quotes tailored to their enterprise or embedded analytics use case.

Source
Khoros: Who owns Khoros now?

IgniteTech, an ESW Capital company, acquired Khoros on 27 May 2025. Vista Equity Partners, which created Khoros by merging Lithium and Spredfast, is no longer the owner.

Dundas BI: What licensing options does Dundas BI offer?

Dundas BI describes their approach as flexible licensing designed to scale based on deployment needs. Specific licensing models and per-seat or concurrent-user costs are determined through custom quotes.

Source
Khoros: Why does the website say khoros.ai?

The company moved its corporate domain from khoros.com to khoros.ai as part of an AI-first relaunch under IgniteTech, centred on its Aurora and Iris AI capabilities.

Khoros: Is pricing published?

No. Khoros quotes privately on annual enterprise contracts, and implementation services are a significant separate cost.

Khoros: Should the ownership change affect my decision?

It should affect your contract. Ask for written roadmap commitments, named support staffing and exit or data-export terms before signing a multi-year community deal.

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