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Cybersecurity · head to head

DTiQ vs Helm

DTiQ logo

DTiQ

Cybersecurity

Managed video loss prevention with human auditors for restaurants, convenience stores and retail

From
On request
Free plan
No
Full reviewWebsite
H

Helm

Developer Tools

The package manager for Kubernetes

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Only Helm has a free tier, so it costs nothing to try first.
  • Each has a real cost: DTiQ you are buying labour, so the cost per site is far higher than a self-service video licence and it does not fall as camera prices do.; Helm licensed under Apache License 2.0 per the project's GitHub repository (helm/helm LICENSE); as open source software it has no paid tier or vendor price to compare
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which DTiQ and Helm actually diverge.

Attributes where DTiQ and Helm differ
AttributeDTiQHelm
Starting priceOn requestFree
Pricing modelquoteopen-source
Free tierNoYes
PlatformsWeb, iOS, AndroidWeb
CategoryCybersecurityDeveloper Tools

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DTiQ

  • SmartAudit
  • POS transaction linking
  • 360iQ platform
  • Exception alerting
  • Drive-through timing
  • Food safety and compliance checks
  • Managed installation

Only in Helm

Nothing recorded that DTiQ does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

DTiQ

  • A multi-unit quick service franchisee who has no one available to review video across fifteen storesnot Helm
  • A convenience store chain investigating till fraud by matching voids to what actually happened at the counternot Helm
  • An operator enforcing drive-through service time standards across locations from evidence rather than anecdotenot Helm
  • A brand auditing food safety and cleanliness compliance at franchise sites without sending a field managernot Helm

Helm

  • Kubernetes package manager and deployment toolnot DTiQ

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DTiQ

  • You are buying labour, so the cost per site is far higher than a self-service video licence and it does not fall as camera prices do.
  • Audits are sampled, not continuous, so a problem outside the reviewed window is invisible and the score is a statistical impression rather than a complete record.
  • Nothing is published on price and the commercial shape is a multi-year managed service agreement, which is harder to exit than a software subscription and typically involves bundled hardware you do not own.
  • Ownership changed in a $200 million Digital Alpha led investment tied to a Cisco Meraki partnership, so the hardware and network roadmap may shift under an existing estate.
  • It is built around restaurant, convenience and retail operating models, so an organisation outside those verticals gets a generic video product and pays for an audit methodology that does not fit its work.

Helm

  • Licensed under Apache License 2.0 per the project's GitHub repository (helm/helm LICENSE); as open source software it has no paid tier or vendor price to compare
  • Contributors must sign commits under the Developer Certificate of Origin to have them accepted, per helm.sh, a process requirement not all Kubernetes tools impose

Pricing, plan by plan

DTiQ

On request
  • DTiQ managed service$undefined/month
    • Priced per location as a managed service, not per camera
    • Audit frequency and scope determine the rate
    • Hardware and installation bundled into the service agreement

Helm

Free

No published plan breakdown. See the Helm review.

Which should you pick?

Choose DTiQ if

  • You need smartaudit.
  • You work on Web, iOS, Android.
  • You also want pos transaction linking.
DTiQ review

Choose Helm if

  • You want to start without paying.
Helm review

Questions people ask

Is DTiQ or Helm better?
Neither clearly leads. DTiQ starts at On request and Helm at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DTiQ or Helm?
Helm has a free tier; the other does not. Paid plans start at On request for DTiQ and Free for Helm.
Does DTiQ or Helm run on more platforms?
DTiQ runs on Web, iOS, Android. Helm runs on Web.
Can I use Helm for free?
Yes. Helm has a free tier, so you can try it without paying. DTiQ starts at On request.
What is DTiQ best used for?
DTiQ is most often used for a multi-unit quick service franchisee who has no one available to review video across fifteen stores, a convenience store chain investigating till fraud by matching voids to what actually happened at the counter, an operator enforcing drive-through service time standards across locations from evidence rather than anecdote, a brand auditing food safety and cleanliness compliance at franchise sites without sending a field manager. Of those, a multi-unit quick service franchisee who has no one available to review video across fifteen stores and a convenience store chain investigating till fraud by matching voids to what actually happened at the counter are not what Helm is typically brought in for.
What can DTiQ do that Helm cannot?
DTiQ covers SmartAudit, POS transaction linking, 360iQ platform, Exception alerting.

Answered from the vendors’ own pages

DTiQ: Is DTiQ a video management system?

Not primarily. It is a managed service where human auditors review your footage and deliver scored reports. The platform exists to support that service.

Helm: How much does Helm cost?

Helm is free and open-source. It is a graduated project in the Cloud Native Computing Foundation (CNCF) with no commercial pricing model.

Source
DTiQ: How is it priced?

Per location as a managed service, based on audit scope and frequency, with hardware and installation bundled. Nothing is published.

DTiQ: Who owns DTiQ?

Digital Alpha holds a majority stake following a $200 million investment that bought out Bain Capital, BV Investment Partners and others, alongside a Cisco Meraki partnership.

DTiQ: Does it integrate with my POS?

Yes, with major restaurant and convenience store point of sale systems, which is what allows transaction exceptions to be replayed on video.

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