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Cybersecurity · head to head

Genetec Security Center vs Helm

Genetec Security Center logo

Genetec Security Center

Cybersecurity

Unified video, access control and licence plate platform sold in perpetual channel licences plus an annual maintenance contract

From
On request
Free plan
No
Full reviewWebsite
H

Helm

Developer Tools

The package manager for Kubernetes

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Only Helm has a free tier, so it costs nothing to try first.
  • Each has a real cost: Genetec Security Center genetec publishes no pricing and sells only through certified integrators, so buyers cannot benchmark a quote and the same 500-camera design can vary widely in price between integrators.; Helm licensed under Apache License 2.0 per the project's GitHub repository (helm/helm LICENSE); as open source software it has no paid tier or vendor price to compare
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Genetec Security Center and Helm actually diverge.

Attributes where Genetec Security Center and Helm differ
AttributeGenetec Security CenterHelm
Starting priceOn requestFree
Pricing modelquoteopen-source
Free tierNoYes
PlatformsWindows, Web, iOS, AndroidWeb
CategoryCybersecurityDeveloper Tools

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Genetec Security Center

  • Omnicast video management
  • Synergis access control
  • AutoVu ALPR
  • Security Desk
  • Federation
  • Genetec Clearance
  • Mission Control
  • Genetec Advantage

Only in Helm

Nothing recorded that Genetec Security Center does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Genetec Security Center

  • An airport unifying video, doors and licence plate recognition under one operator client and one audit trailnot Helm
  • A city federating dozens of independently owned camera systems into a regional monitoring centre without taking ownership of themnot Helm
  • A campus that refuses to be locked to one camera manufacturer over a fifteen-year refresh cyclenot Helm
  • A transit authority needing evidence export with a chain of custody that will survive a court challengenot Helm

Helm

  • Kubernetes package manager and deployment toolnot Genetec Security Center

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Genetec Security Center

  • Genetec publishes no pricing and sells only through certified integrators, so buyers cannot benchmark a quote and the same 500-camera design can vary widely in price between integrators.
  • Genetec Advantage is an annual maintenance agreement commonly quoted at 18 to 22 percent of licence value, so a perpetual licence is not a one-off cost, and letting it lapse freezes the system on its current version and stops support.
  • Licensing is per camera channel, so adding cameras is a licence purchase every time and organisations that expand a site by a hundred cameras discover the software line grows in step with the hardware.
  • It is a Windows server platform that has to be sized, patched, backed up and eventually migrated, so the real cost includes an IT estate and an integrator, which puts it out of reach of organisations without a security team.
  • Operator competence is a genuine dependency: Security Desk is dense, and sites that deploy it without training end up using a fraction of the platform they paid for while still paying full maintenance on all of it.

Helm

  • Licensed under Apache License 2.0 per the project's GitHub repository (helm/helm LICENSE); as open source software it has no paid tier or vendor price to compare
  • Contributors must sign commits under the Developer Certificate of Origin to have them accepted, per helm.sh, a process requirement not all Kubernetes tools impose

Pricing, plan by plan

Genetec Security Center

On request
  • Security Center$undefined/year
    • Perpetual video channel licences, priced per camera
    • Standard, Professional and Enterprise editions
    • Access control and ALPR modules licensed separately

Helm

Free

No published plan breakdown. See the Helm review.

Which should you pick?

Choose Genetec Security Center if

  • You need omnicast video management.
  • You work on Windows, Web, iOS, Android.
  • You also want synergis access control.
Genetec Security Center review

Choose Helm if

  • You want to start without paying.
Helm review

Questions people ask

Is Genetec Security Center or Helm better?
Neither clearly leads. Genetec Security Center starts at On request and Helm at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Genetec Security Center or Helm?
Helm has a free tier; the other does not. Paid plans start at On request for Genetec Security Center and Free for Helm.
Does Genetec Security Center or Helm run on more platforms?
Genetec Security Center runs on Windows, Web, iOS, Android. Helm runs on Web.
Can I use Helm for free?
Yes. Helm has a free tier, so you can try it without paying. Genetec Security Center starts at On request.
What is Genetec Security Center best used for?
Genetec Security Center is most often used for an airport unifying video, doors and licence plate recognition under one operator client and one audit trail, a city federating dozens of independently owned camera systems into a regional monitoring centre without taking ownership of them, a campus that refuses to be locked to one camera manufacturer over a fifteen-year refresh cycle, a transit authority needing evidence export with a chain of custody that will survive a court challenge. Of those, an airport unifying video, doors and licence plate recognition under one operator client and one audit trail and a city federating dozens of independently owned camera systems into a regional monitoring centre without taking ownership of them are not what Helm is typically brought in for.
What can Genetec Security Center do that Helm cannot?
Genetec Security Center covers Omnicast video management, Synergis access control, AutoVu ALPR, Security Desk.

Answered from the vendors’ own pages

Genetec Security Center: How much does Genetec cost per camera?

Genetec does not publish prices. Independent estimates put on-premises video channel licences in the region of 150 to 250 US dollars per camera by edition, plus annual Advantage maintenance at roughly 18 to 22 percent of licence value.

Helm: How much does Helm cost?

Helm is free and open-source. It is a graduated project in the Cloud Native Computing Foundation (CNCF) with no commercial pricing model.

Source
Genetec Security Center: Is Genetec Advantage optional?

Technically yes, but without it you get no version upgrades and no support, and reinstating it later usually means paying for the lapsed period.

Genetec Security Center: Can I buy Genetec directly?

No. It is sold exclusively through certified integrators, who also do the design and commissioning.

Genetec Security Center: Does it work with any camera?

It supports thousands of models across manufacturers, which is its core advantage over camera-maker software, though NDAA-restricted brands should be checked against your own procurement rules.

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