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Cybersecurity · head to head

DTiQ vs Frappe

DTiQ logo

DTiQ

Cybersecurity

Managed video loss prevention with human auditors for restaurants, convenience stores and retail

From
On request
Free plan
No
Frappe logo

Frappe

Developer Tools

The Python web framework behind ERPNext, sold as managed hosting through Frappe Cloud

From
Free
Free plan
Yes

The short version

  • Only Frappe has a free tier, so it costs nothing to try first.
  • Each has a real cost: DTiQ you are buying labour, so the cost per site is far higher than a self-service video licence and it does not fall as camera prices do.; Frappe the framework is strongly opinionated: its own ORM, templating and job queue mean general Python and Django experience transfers only partly, and onboarding a new developer takes weeks rather than days.
  • They diverge on capability: DTiQ covers SmartAudit, Frappe covers DocType modelling.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which DTiQ and Frappe actually diverge.

Attributes where DTiQ and Frappe differ
AttributeDTiQFrappe
Starting priceOn requestFree
Pricing modelquotePer month by site or server
Free tierNoYes
PlatformsWeb, iOS, AndroidWeb, Linux, Docker
CategoryCybersecurityDeveloper Tools

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DTiQ

  • SmartAudit
  • POS transaction linking
  • 360iQ platform
  • Exception alerting
  • Drive-through timing
  • Food safety and compliance checks
  • Managed installation

Only in Frappe

  • DocType modelling
  • Role and field permissions
  • Built-in REST API
  • Background jobs
  • Bench CLI
  • Frappe Cloud hosting
  • App marketplace
  • Multi-tenancy

What people use each for

The jobs each tool is most often brought in to do.

DTiQ

  • A multi-unit quick service franchisee who has no one available to review video across fifteen storesnot Frappe
  • A convenience store chain investigating till fraud by matching voids to what actually happened at the counternot Frappe
  • An operator enforcing drive-through service time standards across locations from evidence rather than anecdotenot Frappe
  • A brand auditing food safety and cleanliness compliance at franchise sites without sending a field managernot Frappe

Frappe

  • A team building an internal business application that needs permissions, audit trail and an API on day one rather than in month threenot DTiQ
  • An ERPNext user who wants managed hosting, automatic updates and offsite backups without hiring a systems administratornot DTiQ
  • An Indian or emerging-market business that wants to pay for application hosting in local currency at local price pointsnot DTiQ
  • A consultancy shipping custom vertical apps to clients on a shared framework with per-client site isolationnot DTiQ

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DTiQ

  • You are buying labour, so the cost per site is far higher than a self-service video licence and it does not fall as camera prices do.
  • Audits are sampled, not continuous, so a problem outside the reviewed window is invisible and the score is a statistical impression rather than a complete record.
  • Nothing is published on price and the commercial shape is a multi-year managed service agreement, which is harder to exit than a software subscription and typically involves bundled hardware you do not own.
  • Ownership changed in a $200 million Digital Alpha led investment tied to a Cisco Meraki partnership, so the hardware and network roadmap may shift under an existing estate.
  • It is built around restaurant, convenience and retail operating models, so an organisation outside those verticals gets a generic video product and pays for an audit methodology that does not fit its work.

Frappe

  • The framework is strongly opinionated: its own ORM, templating and job queue mean general Python and Django experience transfers only partly, and onboarding a new developer takes weeks rather than days.
  • The developer pool is small and heavily concentrated in India, so hiring Frappe experience elsewhere is slow and expensive relative to mainstream stacks.
  • Documentation is uneven in depth and lags behind releases in places, so real answers often come from reading the source or the community forum.
  • Major version upgrades of the framework have historically broken custom apps that reach past the DocType layer, so bespoke code carries a recurring maintenance cost at each upgrade.
  • Frappe Cloud recommends against its cheapest Hetzner-backed option for mission-critical production, so the headline $5 entry price is not the price of a production-grade deployment.

Pricing, plan by plan

DTiQ

On request
  • DTiQ managed service$undefined/month
    • Priced per location as a managed service, not per camera
    • Audit frequency and scope determine the rate
    • Hardware and installation bundled into the service agreement

Frappe

Free
  • Framework, self-hostedFree
    • MIT licensed, no licence fee
    • Install with bench on your own Linux servers
    • You carry updates, backups and security patching
  • Frappe Cloud Sites$5/month
    • Also listed at ₹410 per month
    • Shared servers with 150+ installable apps
    • Automatic updates and offsite backups
  • Frappe Cloud Servers$40/month
    • Also listed at ₹3,600 per month
    • Dedicated or shared virtual machines
    • Unlimited sites on your server

Which should you pick?

Choose DTiQ if

  • You need smartaudit.
  • You work on Web, iOS, Android.
  • You also want pos transaction linking.

Choose Frappe if

  • You need doctype modelling.
  • You want to start without paying.
  • You work on Web, Linux, Docker.
  • You also want role and field permissions.

Questions people ask

Is DTiQ or Frappe better?
Neither clearly leads. DTiQ starts at On request and Frappe at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DTiQ or Frappe?
Frappe has a free tier; the other does not. Paid plans start at On request for DTiQ and Free for Frappe.
Does DTiQ or Frappe run on more platforms?
DTiQ runs on Web, iOS, Android. Frappe runs on Web, Linux, Docker.
Can I use Frappe for free?
Yes. Frappe has a free tier, so you can try it without paying. DTiQ starts at On request.
What is DTiQ best used for?
DTiQ is most often used for a multi-unit quick service franchisee who has no one available to review video across fifteen stores, a convenience store chain investigating till fraud by matching voids to what actually happened at the counter, an operator enforcing drive-through service time standards across locations from evidence rather than anecdote, a brand auditing food safety and cleanliness compliance at franchise sites without sending a field manager. Of those, a multi-unit quick service franchisee who has no one available to review video across fifteen stores and a convenience store chain investigating till fraud by matching voids to what actually happened at the counter are not what Frappe is typically brought in for.
What can DTiQ do that Frappe cannot?
DTiQ covers SmartAudit, POS transaction linking, 360iQ platform, Exception alerting. Frappe covers DocType modelling, Role and field permissions, Built-in REST API, Background jobs.

Answered from the vendors’ own pages

DTiQ: Is DTiQ a video management system?

Not primarily. It is a managed service where human auditors review your footage and deliver scored reports. The platform exists to support that service.

Frappe: Is Frappe the same as ERPNext?

No. Frappe is the framework; ERPNext is the ERP application written on it. You can run Frappe without ERPNext to build your own applications.

DTiQ: How is it priced?

Per location as a managed service, based on audit scope and frequency, with hardware and installation bundled. Nothing is published.

Frappe: What licence is the framework under?

MIT, which is permissive and imposes no obligation to publish your changes, unlike the AGPL used by several open source ERP rivals.

DTiQ: Who owns DTiQ?

Digital Alpha holds a majority stake following a $200 million investment that bought out Bain Capital, BV Investment Partners and others, alongside a Cisco Meraki partnership.

Frappe: Can I pay in rupees?

Yes. Frappe Cloud publishes the same plans in Indian rupees, ₹410 a month for sites and ₹3,600 for servers, rather than converting a dollar price at checkout.

DTiQ: Does it integrate with my POS?

Yes, with major restaurant and convenience store point of sale systems, which is what allows transaction exceptions to be replayed on video.

Frappe: Do I have to use Frappe Cloud?

No, self-hosting with bench or Docker is fully supported and free. Frappe Cloud is a convenience purchase, and it funds the open source work.

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