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Healthcare · head to head

Doctor on Demand vs OpenClinica

Doctor on Demand logo

Doctor on Demand

Healthcare

Telehealth platform for urgent and primary care

From
On request
Rated
-
Full reviewWebsite
OpenClinica logo

OpenClinica

Healthcare

Clinical trial EDC with a genuinely open source community edition alongside a quoted commercial platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Doctor on Demand out-of-pocket costs without insurance: urgent care $99, therapy $134, psychiatry $299 per visit; no subscription model disclosed; OpenClinica the free community edition is a different and older product line from the commercial platform, so evaluating the open source build tells you little about what the paid product actually does.
  • They diverge on capability: Doctor on Demand covers Video Consultations, OpenClinica covers Open source community edition.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Doctor on Demand and OpenClinica actually diverge.

Attributes where Doctor on Demand and OpenClinica differ
AttributeDoctor on DemandOpenClinica
Pricing modelusage-basedquote
PlatformsCloud-based (mobile app and web)Web, Self-hosted, iOS, Android
Founded2012Unknown

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Doctor on Demand

  • Video Consultations
  • Phone Consultations
  • Mental Health
  • Urgent Care
  • Prescription Services
  • Medical Records
  • Insurance
  • Pharmacies

Only in OpenClinica

  • Open source community edition
  • Electronic data capture
  • eConsent
  • eCOA and ePRO
  • Randomisation
  • EHR-to-EDC
  • Audit trail
  • Reporting and analytics

What people use each for

The jobs each tool is most often brought in to do.

Doctor on Demand

  • Patients seeking urgent care for acute conditions (cold, flu, UTI, strep throat) available 24/7not OpenClinica
  • Individuals needing mental health services (therapy, psychiatry) with same-day availabilitynot OpenClinica

OpenClinica

  • An academic coordinating centre running investigator-initiated trials that needs Part 11 compliant capture without an enterprise eClinical budgetnot Doctor on Demand
  • A registry or observational cohort study collecting structured data across many sites over yearsnot Doctor on Demand
  • A small device sponsor that needs eConsent and ePRO in the same system as its case report formsnot Doctor on Demand
  • An informatics group that wants to self-host the open source edition for a non-regulated internal studynot Doctor on Demand

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Doctor on Demand

  • Out-of-pocket costs without insurance: urgent care $99, therapy $134, psychiatry $299 per visit; no subscription model disclosed
  • Limited scope: urgent care only for non-emergency conditions; does not handle hospital-level care or complex surgeries

OpenClinica

  • The free community edition is a different and older product line from the commercial platform, so evaluating the open source build tells you little about what the paid product actually does.
  • The vendor provides no support or services at all for the community edition, which means outages, patching, database upgrades and validation documentation are entirely your problem.
  • Commercial pricing is not published, so you cannot benchmark it against alternatives without entering a sales process, and third-party figures around USD 1,000 a month are indicative rather than contractual.
  • Study build is skilled work: complex edit checks, randomisation schemes and integrations usually mean paying for vendor or consultant configuration services on top of the licence, which is a frequently underestimated line in the budget.
  • As a smaller vendor than the large eClinical suites it has a thinner partner and consultant ecosystem, so finding experienced build staff or a CRO already fluent in the platform is harder than with the market incumbents.

Pricing, plan by plan

Doctor on Demand

On request

No published plan breakdown. See the Doctor on Demand review.

OpenClinica

On request
  • Community Edition$undefined/year
    • Free and open source under the LGPL
    • Self-hosted, on the older 3.x line
    • No vendor support or services of any kind
  • OpenClinica Enterprise$undefined/year
    • Pricing only through a sales process
    • Hosted and validated instance
    • EDC, eConsent, eCOA, randomisation and analytics modules

Which should you pick?

Choose Doctor on Demand if

  • You need video consultations.
  • You work on Cloud-based (mobile app and web).
  • You also want phone consultations.
Doctor on Demand review

Choose OpenClinica if

  • You need open source community edition.
  • You work on Web, Self-hosted, iOS, Android.
  • You also want electronic data capture.
OpenClinica review

Questions people ask

Is Doctor on Demand or OpenClinica better?
Neither clearly leads. Doctor on Demand starts at On request and OpenClinica at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Doctor on Demand or OpenClinica?
Doctor on Demand starts at On request and OpenClinica at On request.
Does Doctor on Demand or OpenClinica run on more platforms?
Doctor on Demand runs on Cloud-based (mobile app and web). OpenClinica runs on Web, Self-hosted, iOS, Android.
What is Doctor on Demand best used for?
Doctor on Demand is most often used for patients seeking urgent care for acute conditions (cold, flu, uti, strep throat) available 24/7, individuals needing mental health services (therapy, psychiatry) with same-day availability. Of those, patients seeking urgent care for acute conditions (cold, flu, uti, strep throat) available 24/7 and individuals needing mental health services (therapy, psychiatry) with same-day availability are not what OpenClinica is typically brought in for.
What can Doctor on Demand do that OpenClinica cannot?
Doctor on Demand covers Video Consultations, Phone Consultations, Mental Health, Urgent Care. OpenClinica covers Open source community edition, Electronic data capture, eConsent, eCOA and ePRO.

Answered from the vendors’ own pages

Doctor on Demand: Is there a membership fee or subscription required?

No subscription or membership is required. The platform operates on a pay-per-visit model with no ongoing fees, and no credit card is needed to create an account.

Source
OpenClinica: Is OpenClinica free?

There is a genuinely free, LGPL licensed community edition you host yourself with no vendor support. The commercial platform with eConsent, eCOA and a validated hosted instance is quoted and paid.

Doctor on Demand: How much does an urgent care visit cost for uninsured patients?

An uninsured patient pays $99 for a 15-minute urgent care consultation. Costs are displayed before booking so you know the price upfront.

Source
OpenClinica: Is the open source version still maintained?

Yes, releases on the 3.x line continued through 2025, but it is a separate and older architecture from the commercial product.

Doctor on Demand: What are the therapy and psychiatry session rates?

Psychology consultations are $134 for 25 minutes or $184 for 50 minutes. Initial psychiatry consultations are $299 for 45 minutes, with 15-minute follow-ups at $129.

Source
OpenClinica: Does it meet 21 CFR Part 11?

The commercial hosted platform is built for Part 11 and GCP compliance. If you self-host the community edition, compliance and validation are entirely your responsibility.

Doctor on Demand: Can I use my insurance to reduce costs?

Yes, Doctor on Demand accepts 30+ major insurance plans including UnitedHealth, Humana, and Blue Cross variants. Insured visits may be $0 depending on your plan, or range from $0 to $296.64 for psychiatry depending on your coverage.

Source
OpenClinica: What does the commercial version cost?

Not published. Third-party listings suggest enterprise arrangements from around USD 1,000 per month, but real cost depends on study count, subjects, modules and build services.

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