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Cybersecurity · head to head

Diligent vs OpsLevel

Diligent logo

Diligent

Cybersecurity

Board management and enterprise GRC platform assembled from Galvanize, Steele and Diligent Boards

From
On request
Free plan
No
Visit DiligentFull review
OpsLevel logo

OpsLevel

Developer Tools

Internal developer portal that scores service ownership and production readiness

From
On request
Free plan
No
Visit OpsLevelFull review

The short version

  • Only Diligent lists Diligent Boards; only OpsLevel lists service catalogue.
  • Prices and features on this page were last checked on 31 August 2026.

Where they differ

Only the attributes on which Diligent and OpsLevel actually diverge.

Attributes where Diligent and OpsLevel differ
AttributeDiligentOpsLevel
PlatformsWeb, iOS, Android, WindowsWeb
CategoryCybersecurityDeveloper Tools

Identical on both: starting price (On request), pricing model (Quote), free tier (No).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Diligent

  • Diligent Boards
  • Entity management
  • Audit and analytics
  • Risk management
  • Third-party risk
  • Ethics and compliance
  • ESG and sustainability
  • Market intelligence

Only in OpsLevel

  • Service catalogue
  • Scorecards and rubric
  • Checks
  • Campaigns
  • Self-service actions
  • Slack and Teams integration
  • Catalogue auto-enrichment
  • Deployment on request

What people use each for

The jobs each tool is most often brought in to do.

Diligent

  • A listed company that wants board papers, entity records and the audit committee reporting pack produced from one governance systemnot OpsLevel
  • An internal audit function moving from sampling to full-population transaction testing using the ACL heritage analytics enginenot OpsLevel
  • A regulated firm consolidating a whistleblower hotline, third-party due diligence and policy attestation after an enforcement findingnot OpsLevel
  • A group needing sustainability disclosure data collected with the same audit trail and controls as financial reportingnot OpsLevel

OpsLevel

  • A platform team that needs to prove every production service has a named owner and an on-call rota before an auditnot Diligent
  • Driving a fleet-wide migration such as a runtime upgrade across 400 services with a deadline and visible progressnot Diligent
  • Giving developers a paved road to create a new service from a template without waiting on the platform teamnot Diligent
  • An organisation where an incident took an hour to route because nobody could identify the owning teamnot Diligent

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Diligent

  • The platform is an assembly of acquisitions, with the analytics engine from ACL, risk from Rsam, ethics and third-party diligence from Steele and the board portal from Diligent itself, so cross-module reporting and consistent user experience should be tested in a proof of concept rather than assumed
  • Pricing is unpublished and consistently at the top of the market, and organisations that need only one capability, a board portal or an audit analytics tool, generally pay less and get more from a specialist
  • Renewal leverage is weak once the board portal is embedded, because directors are the least willing user group to be migrated and that dependency is well understood by the vendor at renewal time
  • The analytics engine expects real data skills, and audit teams without an analytics-capable member typically use a fraction of what they licensed while paying for all of it
  • Module-by-module implementation means the promised single view of governance and risk usually arrives years after the first purchase, if the later modules are ever funded

OpsLevel

  • OpsLevel does not publish prices at all, not even a starting figure, so you cannot size a budget or compare against Backstage's zero licence cost without entering a sales cycle
  • The Standard plan caps at 50 users, which is below the size at which service ownership becomes a real problem, so most genuine buyers land on Enterprise and its unpublished pricing
  • Scores are only as honest as the metadata teams maintain; where ownership records go stale the rubric produces confident numbers about a catalogue that no longer reflects reality, and leadership acts on them
  • It reports on quality rather than producing it, so it can generate friction between platform teams who set the rubric and product teams who see it as a scoreboard imposed on them without extra headcount to fix the findings
  • As a hosted product it needs read access to source control, cloud accounts and observability tooling, which is a meaningful vendor review in regulated environments; on-premises exists but only on the Enterprise tier

Pricing, plan by plan

Diligent

On request
  • Diligent One PlatformOn request
    • Quoted by module and user count
    • Board portal seats priced separately from GRC modules
    • Annual subscription, commonly multi-year

OpsLevel

On request
  • StandardOn request
    • Up to 50 users
    • Unlimited catalogued components
    • Scorecards, campaigns and the global rubric
  • EnterpriseOn request
    • Unlimited users
    • Custom integrations
    • Customisable dashboards

Which should you pick?

Choose Diligent if

  • You need diligent boards.
  • You work on Web, iOS, Android, Windows.
  • You also want entity management.
Diligent review

Choose OpsLevel if

  • You need service catalogue.
  • You also want scorecards and rubric.
OpsLevel review

Questions people ask

Is Diligent or OpsLevel better?
Neither clearly leads. Diligent starts at On request and OpsLevel at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Diligent or OpsLevel?
Diligent starts at On request and OpsLevel at On request.
Does Diligent or OpsLevel run on more platforms?
Diligent runs on Web, iOS, Android, Windows. OpsLevel runs on Web.
What is Diligent best used for?
Diligent is most often used for a listed company that wants board papers, entity records and the audit committee reporting pack produced from one governance system, an internal audit function moving from sampling to full-population transaction testing using the acl heritage analytics engine, a regulated firm consolidating a whistleblower hotline, third-party due diligence and policy attestation after an enforcement finding, a group needing sustainability disclosure data collected with the same audit trail and controls as financial reporting. Of those, a listed company that wants board papers, entity records and the audit committee reporting pack produced from one governance system and an internal audit function moving from sampling to full-population transaction testing using the acl heritage analytics engine are not what OpsLevel is typically brought in for.
What can Diligent do that OpsLevel cannot?
Diligent covers Diligent Boards, Entity management, Audit and analytics, Risk management. OpsLevel covers Service catalogue, Scorecards and rubric, Checks, Campaigns.

Answered from the vendors’ own pages

Diligent: Is Diligent One the same product as Galvanize?

It contains it. Diligent bought Galvanize, the ACL and Rsam merger, for around one billion dollars in April 2021, and its audit analytics and risk modules are that heritage rebranded into Diligent One.

OpsLevel: How much does OpsLevel cost?

It does not publish pricing. Billing is per developer using the portal, with volume discounts, and a quote requires a sales conversation.

Diligent: What does Diligent cost?

Not published. It is quoted by module and user, and board portal seats are priced differently from GRC seats. Expect an annual or multi-year enterprise agreement.

OpsLevel: How does it compare with Backstage?

Backstage has no licence fee but you staff a team to build and run it. OpsLevel is hosted with checks, campaigns and scorecards out of the box, and you pay per developer instead.

Diligent: Can you buy just the board portal?

Yes, Diligent Boards is sold on its own and is the most common entry point. The GRC modules are separate purchases.

OpsLevel: Does it require writing catalogue YAML by hand?

No. It auto-discovers and enriches entries from connected systems, though teams still curate ownership and metadata.

Diligent: Does it replace a SOC 2 automation tool?

No. Diligent is aimed at enterprise audit, risk and governance, not at automated evidence collection for security certifications.

OpsLevel: Can it run on premises?

Yes, but only on the Enterprise plan.

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