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Cybersecurity · head to head

Delinea vs Zencity

Delinea logo

Delinea

Cybersecurity

Privileged access management from the merged Thycotic and Centrify

From
On request
Free plan
No
Full reviewWebsite
Zencity logo

Zencity

Government

Resident sentiment analysis combining organic social listening with representative surveys

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Delinea the Thycotic and Centrify lineages are integrated unevenly, so buying the full portfolio means running consoles and agents that do not share one administrative model as cleanly as the marketing suggests.; Zencity social listening is structurally biased toward residents who post, so a city using the listening product without the survey product will consistently mistake volume for consensus.
  • They diverge on capability: Delinea covers Secret Server, Zencity covers Organic social listening.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Delinea and Zencity actually diverge.

Attributes where Delinea and Zencity differ
AttributeDelineaZencity
PlatformsWeb, Windows, Linux, macOSWeb
CategoryCybersecurityGovernment

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Delinea

  • Secret Server
  • Privileged session recording
  • Privilege Manager
  • Server PAM
  • Discovery
  • DevOps secrets
  • Behaviour analytics

Only in Zencity

  • Organic social listening
  • Representative surveys
  • Community trust surveys
  • Topic and sentiment analysis
  • Service request integration
  • Leadership reporting

What people use each for

The jobs each tool is most often brought in to do.

Delinea

  • An organisation whose cyber insurer now requires privileged credentials to be vaulted and rotatednot Zencity
  • A mid-market IT team that abandoned a heavier PAM rollout and needs a vault that can be in production in weeksnot Zencity
  • A company removing local administrator rights from every workstation after a ransomware incidentnot Zencity
  • An audit finding that shared service account passwords are stored in a spreadsheet and used by contractorsnot Zencity

Zencity

  • A city manager deciding whether a social media outcry reflects a representative viewnot Delinea
  • A police department measuring community trust with a sampled instrument rather than complaint volumenot Delinea
  • A communications team wanting early warning on a service issue before it reaches councilnot Delinea
  • A council needing resident input on a policy without running its own survey operationnot Delinea

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Delinea

  • The Thycotic and Centrify lineages are integrated unevenly, so buying the full portfolio means running consoles and agents that do not share one administrative model as cleanly as the marketing suggests.
  • Modules are licensed separately by different units, per privileged user for the vault and per endpoint for privilege management, which makes total cost hard to model and easy to underestimate at scale.
  • Delinea does not publish rates, so buyers benchmark against third party and public sector listings; expect list prices to be negotiable by a wide margin, which means the first quote is not the price.
  • Thoma Bravo ownership since 2021 has coincided with firmer renewal pricing, and buyers with a single-vendor PAM estate have little leverage once credentials are inside the vault.
  • Migrating out of a privileged access vault is a genuinely hard project because every automated process that fetches a secret has to be repointed, so the switching cost is real and the vendor knows it.

Zencity

  • Social listening is structurally biased toward residents who post, so a city using the listening product without the survey product will consistently mistake volume for consensus.
  • Government analysis of residents' public speech, particularly by police departments, has drawn civil liberties criticism and records request scrutiny in United States cities, and agencies need a public answer ready before signing.
  • Sentiment classification of local slang, sarcasm and non English posts is imperfect, and a misclassified theme presented in a leadership briefing can be acted on before anyone checks the underlying posts.
  • Survey sample sizes at neighbourhood level are often small, so the district level breakdowns that councils most want are the least reliable numbers in the report.
  • It reports on opinion without connecting to service delivery systems, so acting on a finding remains a separate manual process in whatever operational software the agency runs.

Pricing, plan by plan

Delinea

On request
  • Secret Server$undefined/year
    • Priced per privileged user, tiered by edition
    • Cloud or on premises deployment
    • Session recording in higher editions
  • Privilege Manager$undefined/year
    • Priced per endpoint
    • Local admin rights removal and application elevation
    • Licensed separately from Secret Server
  • Server PAM$undefined/year
    • Priced per managed server or per privileged user
    • Just-in-time server access
    • Licensed separately

Zencity

On request
  • Zencity$undefined/year
    • Quoted annually by population served and module scope
    • Survey programmes priced separately from the listening platform
    • Police community trust surveying sold as its own line

Which should you pick?

Choose Delinea if

  • You need secret server.
  • You work on Web, Windows, Linux, macOS.
  • You also want privileged session recording.
Delinea review

Choose Zencity if

  • You need organic social listening.
  • You also want representative surveys.
Zencity review

Questions people ask

Is Delinea or Zencity better?
Neither clearly leads. Delinea starts at On request and Zencity at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Delinea or Zencity?
Delinea starts at On request and Zencity at On request.
Does Delinea or Zencity run on more platforms?
Delinea runs on Web, Windows, Linux, macOS. Zencity runs on Web.
What is Delinea best used for?
Delinea is most often used for an organisation whose cyber insurer now requires privileged credentials to be vaulted and rotated, a mid-market it team that abandoned a heavier pam rollout and needs a vault that can be in production in weeks, a company removing local administrator rights from every workstation after a ransomware incident, an audit finding that shared service account passwords are stored in a spreadsheet and used by contractors. Of those, an organisation whose cyber insurer now requires privileged credentials to be vaulted and rotated and a mid-market it team that abandoned a heavier pam rollout and needs a vault that can be in production in weeks are not what Zencity is typically brought in for.
What can Delinea do that Zencity cannot?
Delinea covers Secret Server, Privileged session recording, Privilege Manager, Server PAM. Zencity covers Organic social listening, Representative surveys, Community trust surveys, Topic and sentiment analysis.

Answered from the vendors’ own pages

Delinea: Is Delinea the same as Thycotic?

Delinea is the merged company formed from Thycotic and Centrify in 2021. Secret Server is the former Thycotic product; the server access products come from Centrify.

Zencity: Is this surveillance of residents?

It analyses publicly posted content and aggregated survey responses rather than private accounts, but the distinction has been contested publicly, especially for police use. Prepare an explanation before procurement.

Delinea: Is pricing published?

Not by Delinea. Public sector frameworks have listed Secret Server Cloud around 348 GBP per user per year, which is a reference point, not a quote.

Zencity: Why pair listening with surveys?

Because the people who post are not representative of the people who live there. The gap between the two datasets is often the most useful output.

Delinea: Does one licence cover endpoints and servers?

No. Secret Server, Privilege Manager and Server PAM are separately licensed on different units. Scope all three if your requirement spans them.

Zencity: What did Zencity acquire?

Elucd, in 2021, which brought community trust survey methodology used with police departments.

Zencity: Can residents find out what our city bought?

Yes. These are public contracts and several have been obtained and published through records requests.

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