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Cybersecurity · head to head

DataGrail vs MyRec.com

DataGrail logo

DataGrail

Cybersecurity

Privacy platform that finds shadow data systems and automates data subject requests across them

From
On request
Free plan
No
Full reviewWebsite
MyRec.com logo

MyRec.com

Government

Recreation management for small parks departments, priced on your annual revenue with no contract

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: DataGrail no pricing is published, and while benchmarking suggests it undercuts OneTrust for comparable scope, cost still scales with request volume and connected systems, which grow with the business.; MyRec.com the annual fee scales with department revenue, so a successful department pays more for the same software as its programme income grows.
  • They diverge on capability: DataGrail covers Live data discovery, MyRec.com covers Revenue-based annual fee.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which DataGrail and MyRec.com actually diverge.

Attributes where DataGrail and MyRec.com differ
AttributeDataGrailMyRec.com
Pricing modelquotePer year by department annual revenue
PlatformsWeb, APIWeb
CategoryCybersecurityGovernment

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DataGrail

  • Live data discovery
  • Request automation
  • Audit trail
  • Consent management
  • Integration catalogue
  • Risk monitoring
  • Consumer request portal
  • Reporting

Only in MyRec.com

  • Revenue-based annual fee
  • Programme registration
  • Facility reservations
  • Point of sale
  • League scheduling
  • Everything included

What people use each for

The jobs each tool is most often brought in to do.

DataGrail

  • A consumer brand whose deletion requests keep missing data in marketing tools the privacy team did not know existednot MyRec.com
  • A company processing hundreds of CCPA requests a month where manual fulfilment has become a full-time jobnot MyRec.com
  • A privacy team leaving OneTrust because the platform tracked requests but staff still completed them by handnot MyRec.com
  • An organisation needing evidence for a regulator that deletion actually occurred in every system, not that a ticket was closednot MyRec.com

MyRec.com

  • A town recreation department of one or two staff moving off paper registration forms and a shared spreadsheetnot DataGrail
  • A department that wants to choose its own payment processor rather than accept the software vendor ratenot DataGrail
  • Replacing a system that charges per module, where every new programme type triggered an upsellnot DataGrail
  • A department needing field permits and league scheduling without buying a facilities management suitenot DataGrail

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DataGrail

  • No pricing is published, and while benchmarking suggests it undercuts OneTrust for comparable scope, cost still scales with request volume and connected systems, which grow with the business.
  • Automated fulfilment only works for systems with a supported connector, so homegrown applications and legacy databases still need manual handling, and those are usually where the awkward data lives.
  • Discovery works by observing integrations and traffic patterns, so genuinely isolated systems, offline data and files on employee machines remain invisible and outside the data map.
  • It is narrower than the enterprise privacy suites, lacking the assessment, third-party risk and wider GRC modules a large regulated organisation will also need, so it may be one of two platforms rather than the only one.
  • Deletion automation is irreversible and mistakes are unrecoverable, so teams need real confidence in identity verification before enabling it, and that caution often keeps deletion semi-manual for months after purchase.

MyRec.com

  • The annual fee scales with department revenue, so a successful department pays more for the same software as its programme income grows.
  • It is built for small and mid-sized departments and lacks the permitting, aquatics and multi-facility depth a large city requires.
  • Credit card processing is explicitly excluded from the fee, so the total cost depends on a merchant agreement the department must source and negotiate itself.
  • Integration surface is thin, with no meaningful connection to municipal ERP or finance systems, meaning revenue reconciliation is a manual export.
  • The vendor is small, so there is limited third-party consulting capacity and a narrow bench for support during peak registration periods.

Pricing, plan by plan

DataGrail

On request
  • DataGrail Platform$undefined/year
    • Data discovery and mapping
    • Data subject request automation
    • Consent management

MyRec.com

On request
  • MyRec.com$undefined/year
    • Single annual fee calculated from department annual revenue
    • Third parties report entry around 2,850 to 3,445 USD per year
    • Site build, onboarding and training included

Which should you pick?

Choose DataGrail if

  • You need live data discovery.
  • You work on Web, API.
  • You also want request automation.
DataGrail review

Choose MyRec.com if

  • You need revenue-based annual fee.
  • You also want programme registration.
MyRec.com review

Questions people ask

Is DataGrail or MyRec.com better?
Neither clearly leads. DataGrail starts at On request and MyRec.com at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DataGrail or MyRec.com?
DataGrail starts at On request and MyRec.com at On request.
Does DataGrail or MyRec.com run on more platforms?
DataGrail runs on Web, API. MyRec.com runs on Web.
What is DataGrail best used for?
DataGrail is most often used for a consumer brand whose deletion requests keep missing data in marketing tools the privacy team did not know existed, a company processing hundreds of ccpa requests a month where manual fulfilment has become a full-time job, a privacy team leaving onetrust because the platform tracked requests but staff still completed them by hand, an organisation needing evidence for a regulator that deletion actually occurred in every system, not that a ticket was closed. Of those, a consumer brand whose deletion requests keep missing data in marketing tools the privacy team did not know existed and a company processing hundreds of ccpa requests a month where manual fulfilment has become a full-time job are not what MyRec.com is typically brought in for.
What can DataGrail do that MyRec.com cannot?
DataGrail covers Live data discovery, Request automation, Audit trail, Consent management. MyRec.com covers Revenue-based annual fee, Programme registration, Facility reservations, Point of sale.

Answered from the vendors’ own pages

DataGrail: How is DataGrail different from OneTrust?

OneTrust orchestrates the workflow; DataGrail focuses on connecting to systems and completing the request, and benchmark data suggests it prices materially below OneTrust for comparable scope.

MyRec.com: How is MyRec priced?

A single annual fee calculated from your department annual revenue, using a calculator on the MyRec site. Third parties report entry around 2,850 to 3,445 USD a year.

DataGrail: Does it find systems we do not know about?

Yes. Continuous discovery of unsanctioned tools processing personal data is its main technical claim.

MyRec.com: Is there a setup fee?

No. Site build, onboarding and training are included in the annual fee.

DataGrail: What does it cost?

Not published. Pricing is quoted by request volume and connected systems, with multi-year commitments typically discounted.

MyRec.com: Are card fees included?

No. Credit card processing is separate and you arrange your own merchant account.

DataGrail: Does it cover consent as well as requests?

Yes, it includes consent management, though publishers needing certified advertising consent usually use a specialist CMP.

MyRec.com: Is there a contract?

No long-term contract is required, which is unusual in municipal software.

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