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Research · head to head

Contentsquare vs Fathom

Contentsquare logo

Contentsquare

Research

Digital experience analytics platform

From
On request
Rated
-
Full reviewWebsite
Fathom logo

Fathom

AI

Free AI meeting assistant

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Fathom has a free tier, so it costs nothing to try first.
  • Each has a real cost: Contentsquare no pricing tiers or costs published on website; sales contact required; Fathom team plan requires minimum 2 users; cannot purchase single seat at team pricing
  • They diverge on capability: Contentsquare covers Zone-based Heatmaps, Fathom covers Auto-recording.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Contentsquare and Fathom actually diverge.

Attributes where Contentsquare and Fathom differ
AttributeContentsquareFathom
Starting priceOn requestFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWeb, MobileWeb, Zoom, Google Meet, Microsoft Teams
CategoryResearchAI
Founded20122020

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Contentsquare

  • Zone-based Heatmaps
  • Session Replay
  • Journey Analysis
  • AI Insights
  • Impact Quantification
  • Adobe Analytics
  • Google Analytics
  • AB Tasty

Only in Fathom

  • Auto-recording
  • AI summaries
  • Transcription
  • Highlight clips
  • Zoom
  • Google Meet
  • HubSpot
  • Desktop support

Both cover

  • Salesforce
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Contentsquare

  • Analysing user behaviour on websites and apps through session replay and heatmapsnot Fathom
  • Finding friction in conversion funnels from behavioural datanot Fathom

Fathom

  • AI-powered meeting transcription and automatic note-taking for sales teams and professionalsnot Contentsquare
  • Meeting analysis with AI scorecards and action item generation that syncs to CRMsnot Contentsquare

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Contentsquare

  • No pricing tiers or costs published on website; sales contact required
  • Freemium model available but no cost difference between free and paid tiers specified
  • Enterprise pricing requires demo request to learn specifics

Fathom

  • Team plan requires minimum 2 users; cannot purchase single seat at team pricing
  • CRM field sync and deal view summaries available only on Business plan ($34/user/month) and above

Pricing, plan by plan

Contentsquare

On request
  • CustomFree
    • Full Platform
    • AI Insights
    • Enterprise Support

Fathom

Free

No published plan breakdown. See the Fathom review.

Which should you pick?

Choose Contentsquare if

  • You need zone-based heatmaps.
  • You work on Web, Mobile.
  • You also want session replay.
Contentsquare review

Choose Fathom if

  • You need auto-recording.
  • You want to start without paying.
  • You work on Web, Zoom, Google Meet, Microsoft Teams.
  • You also want ai summaries.
Fathom review

Questions people ask

Is Contentsquare or Fathom better?
Neither clearly leads. Contentsquare starts at On request and Fathom at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Contentsquare or Fathom?
Fathom has a free tier; the other does not. Paid plans start at On request for Contentsquare and Free for Fathom.
Does Contentsquare or Fathom run on more platforms?
Contentsquare runs on Web, Mobile. Fathom runs on Web, Zoom, Google Meet, Microsoft Teams.
Can I use Fathom for free?
Yes. Fathom has a free tier, so you can try it without paying. Contentsquare starts at On request.
What is Contentsquare best used for?
Contentsquare is most often used for analysing user behaviour on websites and apps through session replay and heatmaps, finding friction in conversion funnels from behavioural data. Of those, analysing user behaviour on websites and apps through session replay and heatmaps and finding friction in conversion funnels from behavioural data are not what Fathom is typically brought in for.
What can Contentsquare do that Fathom cannot?
Contentsquare covers Zone-based Heatmaps, Session Replay, Journey Analysis, AI Insights. Fathom covers Auto-recording, AI summaries, Transcription, Highlight clips. Both handle Salesforce, Web support.

Answered from the vendors’ own pages

Contentsquare: How much does Contentsquare cost?

Contentsquare does not publish pricing on their website. The platform offers a freemium model with a free tier accessible via signup and enterprise options available through booking a demo or contacting sales.

Source
Fathom: What is the most affordable paid plan for individuals, and what does it include?

Fathom Premium costs $20 per month (or $16 per month billed annually). It includes advanced summaries, action items, and a conversational AI assistant, in addition to the features in the free plan.

Source
Contentsquare: Is there a free version of Contentsquare?

Yes, Contentsquare offers a free tier that users can access by signing up at their app platform. Specific features included in the free tier and upgrade paths are available by starting a free account or booking a demo.

Source
Fathom: What is included in Fathom's free plan?

The free plan includes unlimited recordings, transcriptions, AI summaries, clips, and playlists at no cost forever.

Source
Contentsquare: How do I get a Contentsquare quote?

Contentsquare requires customers to book a demo or contact their sales team directly to receive pricing information for enterprise plans. They do not provide self-serve pricing for paid tiers.

Source
Fathom: How much does the Team plan cost per user, and what features does it add?

The Team plan costs $19 per month per user (minimum 2 users, or $15 per month annually). It includes everything from Premium plus global search, collaboration features, and team playlists.

Source
Fathom: What trial or guarantee is available before committing to a paid plan?

All paid plans offer a 90-day guarantee to test features risk-free.

Source
Fathom: Does Fathom offer free or discounted plans for startups or nonprofits?

Yes, qualified portfolio companies get up to 2 years free, and nonprofits can apply for 10 free seats.

Source
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