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Government · head to head

Clariti vs Rootstock

Clariti logo

Clariti

Government

Permitting, licensing and land management for local government, built natively on Salesforce

From
On request
Rated
-
Rootstock logo

Rootstock

ERP

Manufacturing ERP built natively on the Salesforce platform

From
On request
Rated
-

The short version

  • Each has a real cost: Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.; Rootstock every Rootstock user also needs a paid Salesforce platform licence, so the true cost is two subscriptions stacked; third-party estimates put a fully loaded seat around 200 to 500 US dollars per user per month, which is far above the Rootstock line item alone.
  • They diverge on capability: Clariti covers Permitting workflows, Rootstock covers Native Salesforce architecture.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Clariti and Rootstock actually diverge.

Attributes where Clariti and Rootstock differ
AttributeClaritiRootstock
PlatformsWeb, iOS, AndroidWeb, Salesforce Platform, iOS, Android
CategoryGovernmentERP

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clariti

  • Permitting workflows
  • Business licensing
  • Inspections
  • Code enforcement
  • Public portal
  • Salesforce platform tooling

Only in Rootstock

  • Native Salesforce architecture
  • Production and work orders
  • Materials and MRP
  • Inventory management
  • Order to cash
  • Project accounting
  • Financials
  • Quality and compliance

What people use each for

The jobs each tool is most often brought in to do.

Clariti

  • A city already standardised on Salesforce that wants permitting inside the same platformnot Rootstock
  • An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot Rootstock
  • A county needing configurable workflows across permits, licensing and code enforcementnot Rootstock
  • An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot Rootstock

Rootstock

  • A discrete manufacturer already running Salesforce Sales Cloud that wants configured quotes to become works orders without an integration layer between two systemsnot Clariti
  • An engineer-to-order equipment maker that needs project cost tracking and CRM opportunity data in one database for margin reportingnot Clariti
  • A medical device supplier that needs lot and serial traceability under the same security and audit model as its customer recordsnot Clariti
  • A manufacturer replacing an on-premise ERP whose IT team wants to stop maintaining servers and standardise administration on a platform it already supportsnot Clariti

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clariti

  • Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
  • It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
  • Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
  • The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.

Rootstock

  • Every Rootstock user also needs a paid Salesforce platform licence, so the true cost is two subscriptions stacked; third-party estimates put a fully loaded seat around 200 to 500 US dollars per user per month, which is far above the Rootstock line item alone.
  • Rootstock publishes no pricing whatsoever, so budget-setting depends on reseller and analyst figures rather than vendor rates, and there is no public benchmark to test a quote against.
  • Building on Salesforce means inheriting Salesforce governor limits and API constraints, which surface as batch size and data volume ceilings in high-transaction manufacturing that a purpose-built ERP would not hit.
  • Your ERP is now hostage to another vendors commercial decisions: Salesforce list price rises, edition changes or licence policy shifts flow straight into your ERP running cost with no alternative supplier.
  • Implementation is a serious project, commonly quoted in the tens to hundreds of thousands of dollars and measured in months, and the partner pool that genuinely knows both manufacturing and Salesforce-native ERP is small, which lengthens timelines and raises day rates.

Pricing, plan by plan

Clariti

On request
  • Clariti$undefined/year
    • Quoted by agency size and module scope
    • Salesforce platform licences are a separate cost underneath the subscription
    • Implementation and configuration services typically exceed first year licence cost

Rootstock

On request
  • Rootstock Cloud ERP$undefined/year
    • Manufacturing, inventory and supply chain modules
    • Runs as a managed package on the Salesforce Platform
    • Salesforce platform licences purchased separately for every user

Which should you pick?

Choose Clariti if

  • You need permitting workflows.
  • You work on Web, iOS, Android.
  • You also want business licensing.

Choose Rootstock if

  • You need native salesforce architecture.
  • You work on Web, Salesforce Platform, iOS, Android.
  • You also want production and work orders.

Questions people ask

Is Clariti or Rootstock better?
Neither clearly leads. Clariti starts at On request and Rootstock at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clariti or Rootstock?
Clariti starts at On request and Rootstock at On request.
Does Clariti or Rootstock run on more platforms?
Clariti runs on Web, iOS, Android. Rootstock runs on Web, Salesforce Platform, iOS, Android.
What is Clariti best used for?
Clariti is most often used for a city already standardised on salesforce that wants permitting inside the same platform, an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled, a county needing configurable workflows across permits, licensing and code enforcement, an it department that wants to configure and report on its own permitting workflows without vendor tickets. Of those, a city already standardised on salesforce that wants permitting inside the same platform and an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled are not what Rootstock is typically brought in for.
What can Clariti do that Rootstock cannot?
Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement. Rootstock covers Native Salesforce architecture, Production and work orders, Materials and MRP, Inventory management.

Answered from the vendors’ own pages

Clariti: Do we need Salesforce licences as well?

Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.

Rootstock: Do I need Salesforce to run Rootstock?

Yes, and it is not optional. Rootstock is a managed package on the Salesforce Platform and every user requires a Salesforce licence in addition to the Rootstock subscription.

Clariti: How does it compare with Accela?

Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.

Rootstock: What does Rootstock actually cost?

Rootstock does not publish rates. Third-party estimates put the ERP subscription at roughly 150 to 300 US dollars per user per month before Salesforce licences, with implementation quoted separately.

Clariti: Can we see what other agencies paid?

Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.

Rootstock: Is it suitable for process manufacturing?

It is built for discrete manufacturing. Recipe and batch-driven process manufacturers are a poor fit and should look elsewhere.

Clariti: Is it suitable for a small town?

Usually not. The platform cost and implementation effort suit mid sized and larger agencies.

Rootstock: Has Rootstock been acquired?

No. Rootstock remains independent and was itself the acquirer, buying Salesforce-native applications firm Ascent Solutions in March 2026.

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