Softwr

Government · head to head

Citizen vs Logto

Citizen logo

Citizen

Government

Real-time Safety Alerts

From
Free
Free plan
Yes
Full reviewWebsite
Logto logo

Logto

Cybersecurity

Open-source identity and authentication infrastructure for apps and APIs

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Each has a real cost: Citizen no premium or paid features mentioned; Logto advanced features like RBAC, organizations, MFA, and enterprise SSO are billed as separate paid add-ons rather than included in Pro.
  • They diverge on capability: Citizen covers Real-time Alerts, Logto covers Prebuilt sign-in UI.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Citizen and Logto actually diverge.

Attributes where Citizen and Logto differ
AttributeCitizenLogto
PlatformsIos, Androidweb, api
CategoryGovernmentCybersecurity
Founded2016Unknown

Identical on both: starting price (Free), pricing model (freemium), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Citizen

  • Real-time Alerts
  • 911 Monitoring
  • Live Video
  • Safety Map
  • Personal Safety
  • Emergency Services
  • Social Media
  • Location Services

Only in Logto

  • Prebuilt sign-in UI
  • Social connectors
  • Role-based access control
  • Multi-factor authentication
  • Machine-to-machine apps
  • Audit logs

What people use each for

The jobs each tool is most often brought in to do.

Citizen

  • Citizen Servicesnot Logto
  • Records Managementnot Logto
  • Public Safetynot Logto
  • Civic Engagementnot Logto

Logto

  • Adding sign-in to a new SaaS productnot Citizen
  • Implementing SSO for B2B customersnot Citizen
  • Securing internal APIs with M2M tokensnot Citizen
  • Adding RBAC and organizations to a multi-tenant appnot Citizen

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Citizen

  • No premium or paid features mentioned
  • App is completely free with no monetization model disclosed
  • No in-app purchases or premium tier mentioned
  • Subscription or paid features may exist but not disclosed

Logto

  • Advanced features like RBAC, organizations, MFA, and enterprise SSO are billed as separate paid add-ons rather than included in Pro.
  • Enterprise pricing is not published and requires contacting sales.
  • Token-based billing can make cost forecasting harder than flat per-MAU pricing for high-traffic apps.

Pricing, plan by plan

Citizen

Free
  • BasicFree
    • Real-time Alerts
    • Incident Feed
    • Safety Map

Logto

Free
  • FreeFree
    • Up to 50,000 MAU
    • 50K tokens included
    • 3 applications
  • Pro$24/month
    • Unlimited MAU and applications
    • 3 included API resources
    • Passkey sign-in

Which should you pick?

Choose Citizen if

  • You need real-time alerts.
  • You want to start without paying.
  • You work on Ios, Android.
  • You also want 911 monitoring.
Citizen review

Choose Logto if

  • You need prebuilt sign-in ui.
  • You want to start without paying.
  • You work on web, api.
  • You also want social connectors.
Logto review

Questions people ask

Is Citizen or Logto better?
Neither clearly leads. Citizen starts at Free and Logto at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Citizen or Logto?
Citizen starts at Free and Logto at Free.
Does Citizen or Logto run on more platforms?
Citizen runs on Ios, Android. Logto runs on web, api.
Can I use Citizen for free?
Both have a free tier, so you can try either at no cost before committing.
What is Citizen best used for?
Citizen is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Logto is typically brought in for.
What can Citizen do that Logto cannot?
Citizen covers Real-time Alerts, 911 Monitoring, Live Video, Safety Map. Logto covers Prebuilt sign-in UI, Social connectors, Role-based access control, Multi-factor authentication.

Answered from the vendors’ own pages

Citizen: How much does Citizen cost?

Citizen is available as a free app download for iOS and Android. The app includes core safety and alert features at no cost.

Source
Logto: What does Logto cost?

Logto offers a Free plan at $0/month, a Pro plan starting at $24/month with 50K free tokens included, and a custom-priced Enterprise plan. Extra add-ons like RBAC or MFA are billed separately on Pro.

Source
Citizen: Are there paid features or premium subscriptions in Citizen?

Citizen's website does not mention paid features, premium subscriptions, or in-app purchases. All advertised features appear to be included in the free app.

Source
Logto: Is there a free plan, and what are its limits?

Yes. The Free plan supports up to 50,000 monthly active users, 3 total applications, 1 machine-to-machine app, 3 social connectors, 1 webhook, and 3-day audit log retention.

Source
Logto: How is usage metered?

Logto uses token-based billing: only access tokens issued for authentication and authorization activity are counted, rather than charging purely per MAU.

Source
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