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Cybersecurity · head to head

Cisco Duo vs Ping Identity

Cisco Duo logo

Cisco Duo

Cybersecurity

Trusted access for all users, all devices

From
Free
Rated
-
Full reviewWebsite
Ping Identity logo

Ping Identity

Cybersecurity

Enterprise identity for workforce and customers, with a 5,000 user floor

From
$3/month
Rated
-
Full reviewWebsite

The short version

  • Only Cisco Duo has a free tier, so it costs nothing to try first.
  • Each has a real cost: Cisco Duo free tier limited to 10 users maximum; Ping Identity workforce pricing carries a 5,000 user annual minimum, so an organisation with 800 staff pays for 5,000 and the effective per user cost is over six times the list rate.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Cisco Duo and Ping Identity actually diverge.

Attributes where Cisco Duo and Ping Identity differ
AttributeCisco DuoPing Identity
Starting priceFree$3/month
Pricing modelsubscriptionPer user per month
Free tierYesNo
PlatformsWebWeb, Linux, Windows

Identical on both: user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cisco Duo

Nothing recorded that Ping Identity does not also cover.

Only in Ping Identity

  • Single sign-on
  • Adaptive MFA
  • Identity orchestration
  • API access management
  • Directory services
  • Flexible deployment
  • ForgeRock capabilities

What people use each for

The jobs each tool is most often brought in to do.

Cisco Duo

  • Eliminating phishing with passwordless authnot Ping Identity
  • Implementing zero trust with device trustnot Ping Identity
  • Protecting sessions from hijacking and theftnot Ping Identity
  • Managing compliance for regulated industriesnot Ping Identity

Ping Identity

  • A bank that must keep identity data on premises in one country while running SaaS identity elsewherenot Cisco Duo
  • An airline or telco with tens of millions of customer identities needing a directory that holds that scalenot Cisco Duo
  • An enterprise assembling authentication journeys that call several external verification and risk vendorsnot Cisco Duo
  • An existing ForgeRock customer deciding what its upgrade path looks like under Ping ownershipnot Cisco Duo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cisco Duo

  • Free tier limited to 10 users maximum
  • Licenses must be purchased in 10-user increments (under 100 users) or 25-user increments (100+ users)
  • Pricing is per-user per-month with minimum purchase increments

Ping Identity

  • Workforce pricing carries a 5,000 user annual minimum, so an organisation with 800 staff pays for 5,000 and the effective per user cost is over six times the list rate.
  • Adaptive multi-factor authentication is in the Plus tier only, doubling the per user price for a capability many buyers assume is standard in a modern identity platform.
  • ForgeRock no longer exists as an independent product, so customers who chose it specifically to avoid Ping now face a roadmap set by the vendor they did not pick.
  • Thoma Bravo ownership across both merged companies means the commercial priority is margin, and buyers report firmer renewal negotiations than they saw before 2022.
  • The portfolio has overlapping components from three product lineages, so scoping a deployment requires vendor architects and the licensing conversation is more complicated than the price list implies.

Pricing, plan by plan

Cisco Duo

Free
  • FreeFree
    • Multi-factor authentication (MFA)
    • Seamless integrations
    • Authenticator app
  • Essentials$3/month
    • All Free features
    • Duo Directory
    • Phishing-resistant MFA
  • Advantage$6/month
    • All Essentials features
    • Identity intelligence
    • Cisco Identity Intelligence (ISPM, ITDR)
  • Premier$9/month
    • All Advantage features
    • Complete device trust
    • VPN-less remote access

Ping Identity

$3/month
  • PingOne for Workforce Essential$3/month
    • Minimum 5,000 users billed annually
    • Single sign-on and directory services
    • OAuth 2.0, OpenID Connect, SAML and SCIM
  • PingOne for Workforce Plus$6/month
    • Minimum 5,000 users billed annually
    • Everything in Essential
    • Adaptive multi-factor authentication
  • PingOne for Customers Essential$35000/year
    • Flat annual fee
    • No-code identity orchestration
    • Unified customer profiles
  • PingOne for Customers Plus$50000/year
    • Flat annual fee
    • Everything in Essential
    • Adaptive MFA and device management

Which should you pick?

Choose Cisco Duo if

  • You want to start without paying.
Cisco Duo review

Choose Ping Identity if

  • You need single sign-on.
  • You work on Web, Linux, Windows.
  • You also want adaptive mfa.
Ping Identity review

Questions people ask

Is Cisco Duo or Ping Identity better?
Neither clearly leads. Cisco Duo starts at Free and Ping Identity at $3/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cisco Duo or Ping Identity?
Cisco Duo has a free tier; the other does not. Paid plans start at Free for Cisco Duo and $3/month for Ping Identity.
Does Cisco Duo or Ping Identity run on more platforms?
Cisco Duo runs on Web. Ping Identity runs on Web, Linux, Windows.
Can I use Cisco Duo for free?
Yes. Cisco Duo has a free tier, so you can try it without paying. Ping Identity starts at $3/month.
What is Cisco Duo best used for?
Cisco Duo is most often used for eliminating phishing with passwordless auth, implementing zero trust with device trust, protecting sessions from hijacking and theft, managing compliance for regulated industries. Of those, eliminating phishing with passwordless auth and implementing zero trust with device trust are not what Ping Identity is typically brought in for.
What can Cisco Duo do that Ping Identity cannot?
Ping Identity covers Single sign-on, Adaptive MFA, Identity orchestration, API access management.

Answered from the vendors’ own pages

Cisco Duo: How much does Cisco Duo cost?

Cisco Duo Free is $0/user/month (up to 10 users). Paid plans start at $3/user/month (Essentials), $6/user/month (Advantage), and $9/user/month (Premier). Billing is per-user per-month.

Source
Ping Identity: Can I still buy ForgeRock?

Not as a separate product. Ping acquired ForgeRock in 2023 and the capabilities are sold within the Ping portfolio. Existing customers should ask about the specific migration path for their components.

Cisco Duo: Is Cisco Duo free to try?

Yes, Duo Free offers multi-factor authentication and seamless integrations at $0/user/month for up to 10 users.

Source
Ping Identity: What is the real minimum spend?

PingOne for Workforce Essential is 3 USD per user per month with a 5,000 user annual minimum, so roughly 180,000 USD a year before anything else.

Cisco Duo: What is the minimum purchase for Cisco Duo?

Organizations must buy licenses in 10-user increments for under 100 users, or 25-user increments for 100 or more users. Plans are modifiable at any time.

Source
Ping Identity: Is MFA included?

Basic authentication policies are in Essential. Adaptive MFA and passwordless require the Plus tier at 6 USD per user per month.

Cisco Duo: What does the Advantage plan add over Essentials?

Advantage ($6/user/month) adds identity intelligence, Cisco Identity Intelligence (ISPM, ITDR), Duo Passport, session theft protection, Active Directory Defense, and risk-based authentication.

Source
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