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Cybersecurity · head to head

Cisco Duo vs DTiQ

Cisco Duo logo

Cisco Duo

Cybersecurity

Trusted access for all users, all devices

From
Free
Rated
-
DTiQ logo

DTiQ

Cybersecurity

Managed video loss prevention with human auditors for restaurants, convenience stores and retail

From
On request
Rated
-

The short version

  • Only Cisco Duo has a free tier, so it costs nothing to try first.
  • Each has a real cost: Cisco Duo free tier limited to 10 users maximum; DTiQ you are buying labour, so the cost per site is far higher than a self-service video licence and it does not fall as camera prices do.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Cisco Duo and DTiQ actually diverge.

Attributes where Cisco Duo and DTiQ differ
AttributeCisco DuoDTiQ
Starting priceFreeOn request
Pricing modelsubscriptionquote
Free tierYesNo
PlatformsWebWeb, iOS, Android

Identical on both: user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cisco Duo

Nothing recorded that DTiQ does not also cover.

Only in DTiQ

  • SmartAudit
  • POS transaction linking
  • 360iQ platform
  • Exception alerting
  • Drive-through timing
  • Food safety and compliance checks
  • Managed installation

What people use each for

The jobs each tool is most often brought in to do.

Cisco Duo

  • Eliminating phishing with passwordless authnot DTiQ
  • Implementing zero trust with device trustnot DTiQ
  • Protecting sessions from hijacking and theftnot DTiQ
  • Managing compliance for regulated industriesnot DTiQ

DTiQ

  • A multi-unit quick service franchisee who has no one available to review video across fifteen storesnot Cisco Duo
  • A convenience store chain investigating till fraud by matching voids to what actually happened at the counternot Cisco Duo
  • An operator enforcing drive-through service time standards across locations from evidence rather than anecdotenot Cisco Duo
  • A brand auditing food safety and cleanliness compliance at franchise sites without sending a field managernot Cisco Duo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cisco Duo

  • Free tier limited to 10 users maximum
  • Licenses must be purchased in 10-user increments (under 100 users) or 25-user increments (100+ users)
  • Pricing is per-user per-month with minimum purchase increments

DTiQ

  • You are buying labour, so the cost per site is far higher than a self-service video licence and it does not fall as camera prices do.
  • Audits are sampled, not continuous, so a problem outside the reviewed window is invisible and the score is a statistical impression rather than a complete record.
  • Nothing is published on price and the commercial shape is a multi-year managed service agreement, which is harder to exit than a software subscription and typically involves bundled hardware you do not own.
  • Ownership changed in a $200 million Digital Alpha led investment tied to a Cisco Meraki partnership, so the hardware and network roadmap may shift under an existing estate.
  • It is built around restaurant, convenience and retail operating models, so an organisation outside those verticals gets a generic video product and pays for an audit methodology that does not fit its work.

Pricing, plan by plan

Cisco Duo

Free
  • FreeFree
    • Multi-factor authentication (MFA)
    • Seamless integrations
    • Authenticator app
  • Essentials$3/month
    • All Free features
    • Duo Directory
    • Phishing-resistant MFA
  • Advantage$6/month
    • All Essentials features
    • Identity intelligence
    • Cisco Identity Intelligence (ISPM, ITDR)
  • Premier$9/month
    • All Advantage features
    • Complete device trust
    • VPN-less remote access

DTiQ

On request
  • DTiQ managed service$undefined/month
    • Priced per location as a managed service, not per camera
    • Audit frequency and scope determine the rate
    • Hardware and installation bundled into the service agreement

Which should you pick?

Choose Cisco Duo if

  • You want to start without paying.

Choose DTiQ if

  • You need smartaudit.
  • You work on Web, iOS, Android.
  • You also want pos transaction linking.

Questions people ask

Is Cisco Duo or DTiQ better?
Neither clearly leads. Cisco Duo starts at Free and DTiQ at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cisco Duo or DTiQ?
Cisco Duo has a free tier; the other does not. Paid plans start at Free for Cisco Duo and On request for DTiQ.
Does Cisco Duo or DTiQ run on more platforms?
Cisco Duo runs on Web. DTiQ runs on Web, iOS, Android.
Can I use Cisco Duo for free?
Yes. Cisco Duo has a free tier, so you can try it without paying. DTiQ starts at On request.
What is Cisco Duo best used for?
Cisco Duo is most often used for eliminating phishing with passwordless auth, implementing zero trust with device trust, protecting sessions from hijacking and theft, managing compliance for regulated industries. Of those, eliminating phishing with passwordless auth and implementing zero trust with device trust are not what DTiQ is typically brought in for.
What can Cisco Duo do that DTiQ cannot?
DTiQ covers SmartAudit, POS transaction linking, 360iQ platform, Exception alerting.

Answered from the vendors’ own pages

Cisco Duo: How much does Cisco Duo cost?

Cisco Duo Free is $0/user/month (up to 10 users). Paid plans start at $3/user/month (Essentials), $6/user/month (Advantage), and $9/user/month (Premier). Billing is per-user per-month.

Source
DTiQ: Is DTiQ a video management system?

Not primarily. It is a managed service where human auditors review your footage and deliver scored reports. The platform exists to support that service.

Cisco Duo: Is Cisco Duo free to try?

Yes, Duo Free offers multi-factor authentication and seamless integrations at $0/user/month for up to 10 users.

Source
DTiQ: How is it priced?

Per location as a managed service, based on audit scope and frequency, with hardware and installation bundled. Nothing is published.

Cisco Duo: What is the minimum purchase for Cisco Duo?

Organizations must buy licenses in 10-user increments for under 100 users, or 25-user increments for 100 or more users. Plans are modifiable at any time.

Source
DTiQ: Who owns DTiQ?

Digital Alpha holds a majority stake following a $200 million investment that bought out Bain Capital, BV Investment Partners and others, alongside a Cisco Meraki partnership.

Cisco Duo: What does the Advantage plan add over Essentials?

Advantage ($6/user/month) adds identity intelligence, Cisco Identity Intelligence (ISPM, ITDR), Duo Passport, session theft protection, Active Directory Defense, and risk-based authentication.

Source
DTiQ: Does it integrate with my POS?

Yes, with major restaurant and convenience store point of sale systems, which is what allows transaction exceptions to be replayed on video.

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