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Healthcare · head to head

ChiroTouch vs IDEXX Cornerstone

ChiroTouch logo

ChiroTouch

Healthcare

Practice management software for chiropractic practices

From
$75/month
Rated
-
Full reviewWebsite
IDEXX Cornerstone logo

IDEXX Cornerstone

Veterinary

On-premise veterinary practice management software tied to the IDEXX diagnostics ecosystem

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: ChiroTouch chiroTouch does not publish specific pricing amounts on their website; IDEXX Cornerstone the system runs on a server in the building, so the practice pays for hardware, backups and an IT provider, costs that never appear in a comparison against browser based competitors.
  • They diverge on capability: ChiroTouch covers Practice Management, IDEXX Cornerstone covers Medical records.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which ChiroTouch and IDEXX Cornerstone actually diverge.

Attributes where ChiroTouch and IDEXX Cornerstone differ
AttributeChiroTouchIDEXX Cornerstone
Starting price$75/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Desktop, MobileWindows
CategoryHealthcareVeterinary
Founded2001Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ChiroTouch

  • Practice Management
  • EHR
  • Scheduling
  • Billing
  • Patient Portal
  • Reports
  • Insurance
  • Clearinghouses

Only in IDEXX Cornerstone

  • Medical records
  • Diagnostics integration
  • Estimates and invoicing
  • Inventory control
  • Boarding and grooming
  • Wellness plans

What people use each for

The jobs each tool is most often brought in to do.

ChiroTouch

  • Practice management and EHR for chiropractic clinicsnot IDEXX Cornerstone
  • Charting visits, scheduling patients and running front desk workflowsnot IDEXX Cornerstone
  • Insurance billing, claims submission and patient payment collectionnot IDEXX Cornerstone

IDEXX Cornerstone

  • A multi-doctor general practice already running IDEXX in-house analysers that wants results in the record automaticallynot ChiroTouch
  • A clinic with unreliable internet where an on-site server keeps the practice working during an outagenot ChiroTouch
  • A practice that boards and grooms as well as treating, and wants those bookings on the same invoicenot ChiroTouch
  • A group needing consolidated reporting across a small number of owned locationsnot ChiroTouch

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ChiroTouch

  • ChiroTouch does not publish specific pricing amounts on their website
  • Three tiers exist (Start, Grow, Scale) but prices are not displayed
  • Company directs customers to book a demo or call 800.852.1771 for pricing details
  • Optional add-ons (CT Pay, CT Billing Suite, CT SmartFit) have unknown pricing
  • All ChiroTouch plans include AI features and unlimited support but cost comparison requires direct contact

IDEXX Cornerstone

  • The system runs on a server in the building, so the practice pays for hardware, backups and an IT provider, costs that never appear in a comparison against browser based competitors.
  • It is Windows only with no meaningful mobile access, which rules it out for house call and ambulatory work and leaves staff tied to workstations.
  • The interface is dense and dated, so training a new receptionist or technician takes materially longer than on newer systems.
  • Commercial gravity runs towards IDEXX diagnostics, and a practice that later moves its laboratory work to a competitor loses the automation that justified the software.
  • IDEXX is directing new customers towards its cloud products, so investment in Cornerstone is maintenance oriented and buyers should assume a migration conversation within the life of the purchase.

Pricing, plan by plan

ChiroTouch

$75/month
  • Essentials$75/month
    • Scheduling
    • Charting
    • Billing

IDEXX Cornerstone

On request
  • Cornerstone$undefined/year
    • Licence priced by number of workstations and modules
    • Annual support and maintenance charged separately
    • Server hardware and IT support are the responsibility of the practice

Which should you pick?

Choose ChiroTouch if

  • You need practice management.
  • You work on Web, Desktop, Mobile.
  • You also want ehr.
ChiroTouch review

Choose IDEXX Cornerstone if

  • You need medical records.
  • You work on Windows.
  • You also want diagnostics integration.
IDEXX Cornerstone review

Questions people ask

Is ChiroTouch or IDEXX Cornerstone better?
Neither clearly leads. ChiroTouch starts at $75/month and IDEXX Cornerstone at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ChiroTouch or IDEXX Cornerstone?
ChiroTouch starts at $75/month and IDEXX Cornerstone at On request.
Does ChiroTouch or IDEXX Cornerstone run on more platforms?
ChiroTouch runs on Web, Desktop, Mobile. IDEXX Cornerstone runs on Windows.
What is ChiroTouch best used for?
ChiroTouch is most often used for practice management and ehr for chiropractic clinics, charting visits, scheduling patients and running front desk workflows, insurance billing, claims submission and patient payment collection. Of those, practice management and ehr for chiropractic clinics and charting visits, scheduling patients and running front desk workflows are not what IDEXX Cornerstone is typically brought in for.
What can ChiroTouch do that IDEXX Cornerstone cannot?
ChiroTouch covers Practice Management, EHR, Scheduling, Billing. IDEXX Cornerstone covers Medical records, Diagnostics integration, Estimates and invoicing, Inventory control.

Answered from the vendors’ own pages

ChiroTouch: How much does ChiroTouch cost?

ChiroTouch does not publish pricing on their website. The company offers three tiers (Start, Grow, Scale), each with progressively more AI features, but pricing requires booking a demo or calling 800.852.1771 to speak with sales.

Source
IDEXX Cornerstone: Is Cornerstone cloud based?

No. It is installed on a server at the practice. IDEXX sells separate browser based products for clinics that want cloud.

ChiroTouch: What are the differences between ChiroTouch plans?

ChiroTouch Start is for efficient daily operations; ChiroTouch Grow (most popular) adds AI Scribe and multi-location support; ChiroTouch Scale adds AI Review Responder, AI Translator, and lead management. All plans include AI core features, guided onboarding, and unlimited support, but pricing requires direct contact.

Source
IDEXX Cornerstone: Does it work with laboratories other than IDEXX?

Results can be handled, but the automatic requisition and result return that make Cornerstone worth its price are built around IDEXX.

ChiroTouch: Are there add-ons available for ChiroTouch?

Yes, ChiroTouch offers optional add-ons including CT Pay (payment processing), CT Billing Suite (insurance billing), and CT SmartFit (exercise programs). Pricing for these add-ons is not disclosed and requires contacting ChiroTouch directly.

Source
IDEXX Cornerstone: What is the real total cost?

The licence and annual support are only part of it. Add the server, backup, workstation refreshes and an IT contract before comparing with cloud systems.

IDEXX Cornerstone: Can it be accessed from home?

Only through remote desktop or similar, set up and secured by the practice IT provider.

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