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Healthcare · head to head

ChiroTouch vs RxWorks

ChiroTouch logo

ChiroTouch

Healthcare

Practice management software for chiropractic practices

From
$75/month
Rated
-
Full reviewWebsite
R

RxWorks

Veterinary

Server-based practice management with a corporate group heritage in Australia, New Zealand and the United Kingdom

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: ChiroTouch chiroTouch does not publish specific pricing amounts on their website; RxWorks it is a legacy line inside Covetrus, which promotes Pulse as its strategic cloud product, so the practical question is not capability but how long the system will be supported and on what notice.
  • They diverge on capability: ChiroTouch covers Practice Management, RxWorks covers Multi-site group operation.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which ChiroTouch and RxWorks actually diverge.

Attributes where ChiroTouch and RxWorks differ
AttributeChiroTouchRxWorks
Starting price$75/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Desktop, MobileWindows
CategoryHealthcareVeterinary
Founded2001Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ChiroTouch

  • Practice Management
  • EHR
  • Scheduling
  • Billing
  • Patient Portal
  • Reports
  • Insurance
  • Clearinghouses

Only in RxWorks

  • Multi-site group operation
  • Dispensing and stock control
  • Client accounts
  • On-premise database
  • Regional configuration
  • Laboratory integration

What people use each for

The jobs each tool is most often brought in to do.

ChiroTouch

  • Practice management and EHR for chiropractic clinicsnot RxWorks
  • Charting visits, scheduling patients and running front desk workflowsnot RxWorks
  • Insurance billing, claims submission and patient payment collectionnot RxWorks

RxWorks

  • A practice joining an Australian, New Zealand or United Kingdom group that already standardises on RxWorksnot ChiroTouch
  • A group that needs consolidated reporting and centrally controlled price lists across many sitesnot ChiroTouch
  • A mixed or large animal practice that runs account customers on credit terms rather than payment at the time of servicenot ChiroTouch
  • A site that cannot rely on its internet connection and needs the clinical record held locallynot ChiroTouch

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ChiroTouch

  • ChiroTouch does not publish specific pricing amounts on their website
  • Three tiers exist (Start, Grow, Scale) but prices are not displayed
  • Company directs customers to book a demo or call 800.852.1771 for pricing details
  • Optional add-ons (CT Pay, CT Billing Suite, CT SmartFit) have unknown pricing
  • All ChiroTouch plans include AI features and unlimited support but cost comparison requires direct contact

RxWorks

  • It is a legacy line inside Covetrus, which promotes Pulse as its strategic cloud product, so the practical question is not capability but how long the system will be supported and on what notice.
  • It is a Windows server product, so the group carries hardware, database, patching and backup costs that never appear in the software quotation.
  • Its relevance is regional: outside Australia, New Zealand and the United Kingdom the installed base and the support and consultant network are thin, which matters for a group expanding into new markets.
  • Remote and mobile working is poor compared with cloud systems, which is a growing problem as groups centralise administration and clinicians expect record access away from the practice.
  • The eventual migration off it will be a full data conversion with retraining across every site, and at group scale that project cost should be modelled now rather than treated as a future problem.

Pricing, plan by plan

ChiroTouch

$75/month
  • Essentials$75/month
    • Scheduling
    • Charting
    • Billing

RxWorks

On request
  • RxWorks$undefined/year
    • Quoted per site, normally under a group agreement
    • Annual support and maintenance charged separately
    • Server infrastructure is the responsibility of the practice or group

Which should you pick?

Choose ChiroTouch if

  • You need practice management.
  • You work on Web, Desktop, Mobile.
  • You also want ehr.
ChiroTouch review

Choose RxWorks if

  • You need multi-site group operation.
  • You work on Windows.
  • You also want dispensing and stock control.
RxWorks review

Questions people ask

Is ChiroTouch or RxWorks better?
Neither clearly leads. ChiroTouch starts at $75/month and RxWorks at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ChiroTouch or RxWorks?
ChiroTouch starts at $75/month and RxWorks at On request.
Does ChiroTouch or RxWorks run on more platforms?
ChiroTouch runs on Web, Desktop, Mobile. RxWorks runs on Windows.
What is ChiroTouch best used for?
ChiroTouch is most often used for practice management and ehr for chiropractic clinics, charting visits, scheduling patients and running front desk workflows, insurance billing, claims submission and patient payment collection. Of those, practice management and ehr for chiropractic clinics and charting visits, scheduling patients and running front desk workflows are not what RxWorks is typically brought in for.
What can ChiroTouch do that RxWorks cannot?
ChiroTouch covers Practice Management, EHR, Scheduling, Billing. RxWorks covers Multi-site group operation, Dispensing and stock control, Client accounts, On-premise database.

Answered from the vendors’ own pages

ChiroTouch: How much does ChiroTouch cost?

ChiroTouch does not publish pricing on their website. The company offers three tiers (Start, Grow, Scale), each with progressively more AI features, but pricing requires booking a demo or calling 800.852.1771 to speak with sales.

Source
RxWorks: Should a new practice adopt RxWorks today?

Generally no, unless you are joining a group that already runs it. A new independent practice should be evaluating cloud systems instead.

ChiroTouch: What are the differences between ChiroTouch plans?

ChiroTouch Start is for efficient daily operations; ChiroTouch Grow (most popular) adds AI Scribe and multi-location support; ChiroTouch Scale adds AI Review Responder, AI Translator, and lead management. All plans include AI core features, guided onboarding, and unlimited support, but pricing requires direct contact.

Source
RxWorks: Is it still supported?

Covetrus supports it, but Pulse is the stated strategic product. Ask for the support commitment and the end-of-life notice period as written contract terms.

ChiroTouch: Are there add-ons available for ChiroTouch?

Yes, ChiroTouch offers optional add-ons including CT Pay (payment processing), CT Billing Suite (insurance billing), and CT SmartFit (exercise programs). Pricing for these add-ons is not disclosed and requires contacting ChiroTouch directly.

Source
RxWorks: Where is it actually used?

Mostly Australia, New Zealand and the United Kingdom, heavily within corporate practice groups. It has very little presence in the United States.

RxWorks: What does migration off it involve?

A full clinical and financial data conversion per site plus retraining. At group scale that is a programme of work, not a weekend.

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