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Business Intelligence · head to head

Celonis vs Quid

Celonis logo

Celonis

Business Intelligence

German process mining platform that analyzes, designs and operates AI-driven business processes

From
On request
Rated
-
Full reviewWebsite
Quid logo

Quid

Business Intelligence

Consumer and market intelligence combining social listening with unstructured text network analysis

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Celonis celonis does not publish pricing on their pricing page or website; Quid the company has changed name twice, from NetBase to NetBase Quid to Quid, which fragments documentation, third-party comparisons and support material across three brand identities and makes older guidance unreliable.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Celonis and Quid actually diverge.

Attributes where Celonis and Quid differ
AttributeCelonisQuid

Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web), user rating (Not yet rated), category (Business Intelligence).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Celonis

Nothing recorded that Quid does not also cover.

Only in Quid

  • Social listening
  • Network analysis
  • Non-social data sets
  • Quid Terminal
  • Quid Monitor
  • AI agents
  • Image analytics
  • API access

What people use each for

The jobs each tool is most often brought in to do.

Celonis

  • Process mining and analyticsnot Quid

Quid

  • A corporate strategy team mapping which technology clusters in a patent set are accelerating and which companies own them, before an acquisition decisionnot Celonis
  • A consumer insights function that wants to know what themes drive negative sentiment about a category rather than counting mentions of its own brandnot Celonis
  • An innovation group scanning research literature and startup activity for adjacent white space it has no internal expertise innot Celonis
  • A brand tracking how a reputational incident propagates across news, social and forums with sentiment broken down by theme rather than by channelnot Celonis

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Celonis

  • Celonis does not publish pricing on their pricing page or website
  • Company directs customers to contact sales team for pricing information
  • No indication of pricing tiers, starting prices, or quote-based model on public pages
  • Pricing inquiry requires using a contact form or reaching out directly

Quid

  • The company has changed name twice, from NetBase to NetBase Quid to Quid, which fragments documentation, third-party comparisons and support material across three brand identities and makes older guidance unreliable.
  • Nothing is published on price and contracts sit well above ordinary listening tools, so the evaluation cost is high before you know whether the network analysis will actually be used.
  • The network maps require an analyst who knows how to interpret them; teams without a dedicated insights person tend to use the platform as an expensive listening tool and never touch the capability they paid for.
  • Historical data depth and source coverage are scoped per contract rather than included, so a question that needs five years of back data can require a contract amendment mid-project.
  • Social platform access is subject to the same API restrictions that affect every listening vendor, and coverage of closed networks is thinner than the marketing implies, which matters if your category lives in private communities.

Pricing, plan by plan

Celonis

On request

No published plan breakdown. See the Celonis review.

Quid

On request
  • Quid$undefined/year
    • Quid Terminal analyst workspace
    • Social listening and sentiment
    • Network analysis over patents, filings, news and research

Which should you pick?

Choose Celonis if

Nothing in the data separates Celonis from Quid on the points above - pick on price and on how each one feels to use.

Celonis review

Choose Quid if

  • You need social listening.
  • You also want network analysis.
Quid review

Questions people ask

Is Celonis or Quid better?
Neither clearly leads. Celonis starts at On request and Quid at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Celonis or Quid?
Celonis starts at On request and Quid at On request.
Does Celonis or Quid run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Celonis best used for?
Celonis is most often used for process mining and analytics. Of those, process mining and analytics is not what Quid is typically brought in for.
What can Celonis do that Quid cannot?
Quid covers Social listening, Network analysis, Non-social data sets, Quid Terminal.

Answered from the vendors’ own pages

Celonis: How much does Celonis cost?

Celonis does not publish pricing on their website. The company offers process mining and analytics solutions but requires customers to contact their sales team or use the Get in touch form on their pricing page to receive custom pricing quotes.

Source
Quid: Is this the same company as NetBase?

Yes. NetBase and Quid merged in 2020, traded as NetBase Quid, and now sell under the single Quid brand.

Celonis: What is Celonis' pricing model?

Celonis' pricing model and pricing tiers are not publicly disclosed. Customers must request pricing information directly from Celonis through their sales contact channels.

Source
Quid: Is it a social listening tool?

It includes social listening, but the reason to buy it is the network analysis over patents, filings, news and research. If you only need social listening, cheaper tools cover it.

Celonis: Does Celonis offer a free trial or demo?

Celonis offers resources through Celonis Academy for training and has specialized programs (Academic Alliance, Aspire, Labs), but specific pricing for trials or demos is not disclosed. Contact Celonis directly for information on trial availability and pricing.

Source
Quid: What does it cost?

Not published. Expect an annual enterprise contract priced by seats, data sources and historical depth.

Quid: Who uses it day to day?

Corporate insights, strategy and innovation analysts more often than social media managers. It rewards someone trained in analysis.

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