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Software · head to head

Capsule vs Agile CRM

Capsule logo

Capsule

Software

Visual CRM for small teams

From
$19/month
Rated
-
Full reviewWebsite
Agile CRM logo

Agile CRM

Software

All-in-one CRM, Marketing, and Service Software

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Agile CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline; Agile CRM the Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.
  • They diverge on capability: Capsule covers Deal tracking, Agile CRM covers Lead scoring.

Where they differ

Only the attributes on which Capsule and Agile CRM actually diverge.

Attributes where Capsule and Agile CRM differ
AttributeCapsuleAgile CRM
Starting price$19/monthFree
Free tierNoYes
PlatformsWeb, Ios, AndroidWeb
Founded20082009

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Capsule

  • Deal tracking
  • Task management
  • Email sync
  • Activity timeline
  • Google Apps
  • Ios support
  • Android support
  • English language support

Only in Agile CRM

  • Lead scoring
  • Email automation
  • Marketing automation
  • Service desk
  • Web forms
  • Analytics
  • Google Drive
  • Mailchimp

Both cover

  • Contact management
  • Slack
  • Zapier
  • GDPR
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Capsule

  • Simple contact and pipeline CRM for a small teamnot Agile CRM
  • Tracking deals and follow-up tasksnot Agile CRM
  • Linking emails and notes to contact recordsnot Agile CRM
  • Multiple sales pipelines on the paid tiersnot Agile CRM

Agile CRM

  • Sales managementnot Capsule
  • Marketing automationnot Capsule
  • Customer servicenot Capsule

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule

  • The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
  • Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
  • Per-user prices are not shown as figures on the pricing page, only as tier names
  • Ultimate is quote-only

Agile CRM

  • The Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.

Pricing, plan by plan

Capsule

$19/month
  • Starter$19/month
    • Contact management
    • Task tracking
  • Professional$39/month
    • Everything in Starter
    • Pipeline management
    • Reporting
  • Enterprise$99/month
    • Everything in Professional
    • Custom fields
    • API access

Agile CRM

Free
  • FreeFree
    • Contact management
    • Task management
  • Starter$9/month
    • Everything in Free
    • Email automation
    • Landing pages
  • Business$39/month
    • Everything in Starter
    • Advanced analytics
    • API access

Which should you pick?

Choose Capsule if

  • You need deal tracking.
  • You work on Web, Ios, Android.
  • You also want task management.
Capsule review

Choose Agile CRM if

  • You need lead scoring.
  • You want to start without paying.
  • You also want email automation.
Agile CRM review

Questions people ask

Is Capsule or Agile CRM better?
Neither clearly leads. Capsule starts at $19/month and Agile CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule or Agile CRM?
Agile CRM has a free tier; the other does not. Paid plans start at $19/month for Capsule and Free for Agile CRM.
Does Capsule or Agile CRM run on more platforms?
Capsule runs on Web, Ios, Android. Agile CRM runs on Web.
Can I use Agile CRM for free?
Yes. Agile CRM has a free tier, so you can try it without paying. Capsule starts at $19/month.
What is Capsule best used for?
Capsule is most often used for simple contact and pipeline crm for a small team, tracking deals and follow-up tasks, linking emails and notes to contact records, multiple sales pipelines on the paid tiers. Of those, simple contact and pipeline crm for a small team and tracking deals and follow-up tasks are not what Agile CRM is typically brought in for.
What can Capsule do that Agile CRM cannot?
Capsule covers Deal tracking, Task management, Email sync, Activity timeline. Agile CRM covers Lead scoring, Email automation, Marketing automation, Service desk. Both handle Contact management, Slack, Zapier, GDPR.
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