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Webinars · head to head

BlueJeans vs Zoom

B

BlueJeans

Webinars

Connected through Verizon

From
$10/month
Rated
-
Full reviewWebsite
Zoom logo

Zoom

Communication

Video conferencing that's easy, reliable, and secure

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Zoom has a free tier, so it costs nothing to try first.
  • Each has a real cost: BlueJeans shut down. Verizon announced the closure on 8 August 2023 and wound the service down through the first half of 2024, starting with the Basic tier and free trials on 31 August 2023; Zoom cost creep from add-ons increases pricing from $14/user to $25+/user when including Phone and advanced features
  • They diverge on capability: BlueJeans covers HD and 4K video, Zoom covers HD video & audio.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which BlueJeans and Zoom actually diverge.

Attributes where BlueJeans and Zoom differ
AttributeBlueJeansZoom
Starting price$10/monthFree
Free tierNoYes
PlatformsWeb, Windows, Macos, Ios, AndroidWeb, iOS, Android, Windows, macOS
CategoryWebinarsCommunication
Founded19832011

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BlueJeans

  • HD and 4K video
  • Audio conferencing
  • Recording and playback
  • Chat and messaging
  • Hand raising
  • Jira
  • Webex
  • Multi-factor authentication

Only in Zoom

  • HD video & audio
  • Recording & transcripts
  • Polling & Q&A
  • Chat
  • Whiteboard
  • HubSpot
  • Dropbox
  • Box

Both cover

  • Screen sharing
  • Virtual backgrounds
  • Breakout rooms
  • Outlook
  • Google Calendar
  • Slack
  • Salesforce
  • Microsoft Teams
  • End-to-end encryption
  • SOC2

What people use each for

The jobs each tool is most often brought in to do.

BlueJeans

  • Enterprise meetingsnot Zoom
  • Healthcare consultationsnot Zoom
  • Financial servicesnot Zoom
  • Government communicationsnot Zoom
  • Large eventsnot Zoom

Zoom

  • Team meetingsnot BlueJeans
  • Webinarsnot BlueJeans
  • Virtual eventsnot BlueJeans
  • Online trainingnot BlueJeans
  • Telehealthnot BlueJeans

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BlueJeans

  • Shut down. Verizon announced the closure on 8 August 2023 and wound the service down through the first half of 2024, starting with the Basic tier and free trials on 31 August 2023
  • bluejeans.com no longer resolves
  • Verizon bought it for $400 million in 2020 and closed it citing a changing market, so there is no successor product to move to within the same vendor

Zoom

  • Cost creep from add-ons increases pricing from $14/user to $25+/user when including Phone and advanced features
  • Feature set is overwhelming with complex navigation and too many options
  • Limited analytics and coaching features compared to dedicated contact center platforms
  • Call recording and admin oversight lack strict governance needed for regulated industries

Pricing, plan by plan

BlueJeans

$10/month
  • Essentials$10/month
    • 100 participants
    • HD video
    • Screen sharing
  • Pro$15/month
    • 300 participants
    • 4K video
    • Virtual backgrounds
  • Business$20/month
    • 500 participants
    • Custom branding
    • Advanced security
  • Enterprise$undefined/month
    • Unlimited participants
    • Custom deployment
    • Dedicated account team

Zoom

Free
  • BasicFree
    • 100 participants
    • 40-minute group meetings
    • Unlimited 1-on-1 meetings
  • Pro$14.99/month
    • 100 participants
    • 30-hour group meetings
    • Cloud recording (5GB)
  • Business$19.99/month
    • 300 participants
    • Single sign-on
    • Recording transcripts
  • Enterprise$25/month
    • 500 participants
    • Advanced admin features
    • Executive business review

Which should you pick?

Choose BlueJeans if

  • You need hd and 4k video.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want audio conferencing.
BlueJeans review

Choose Zoom if

  • You need hd video & audio.
  • You want to start without paying.
  • You work on Web, iOS, Android, Windows, macOS.
  • You also want recording & transcripts.
Zoom review

Questions people ask

Is BlueJeans or Zoom better?
Neither clearly leads. BlueJeans starts at $10/month and Zoom at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BlueJeans or Zoom?
Zoom has a free tier; the other does not. Paid plans start at $10/month for BlueJeans and Free for Zoom.
Does BlueJeans or Zoom run on more platforms?
BlueJeans runs on Web, Windows, Macos, Ios, Android. Zoom runs on Web, iOS, Android, Windows, macOS.
Can I use Zoom for free?
Yes. Zoom has a free tier, so you can try it without paying. BlueJeans starts at $10/month.
What is BlueJeans best used for?
BlueJeans is most often used for enterprise meetings, healthcare consultations, financial services, government communications. Of those, enterprise meetings and healthcare consultations are not what Zoom is typically brought in for.
What can BlueJeans do that Zoom cannot?
BlueJeans covers HD and 4K video, Audio conferencing, Recording and playback, Chat and messaging. Zoom covers HD video & audio, Recording & transcripts, Polling & Q&A, Chat. Both handle Screen sharing, Virtual backgrounds, Breakout rooms, Outlook.

Answered from the vendors’ own pages

Zoom: What are Zoom's main pricing tiers?

Zoom offers a free Basic plan with 40-minute limits for group meetings, Pro at $14.16/user/month, Business at $15.58/user/month with 300 participant capacity, and Enterprise with custom pricing. Additional costs apply for Phone ($10.50/user/month), Webinars, and Rooms.

Source
Zoom: What integrations does Zoom support?

Zoom integrates with Salesforce, Slack, Microsoft 365, Google Workspace, HubSpot, Zendesk, and many other business applications, though integration depth varies by partner.

Source
Zoom: Can Zoom be used for webinars?

Yes, Zoom Webinars is available as a separate product starting at $66.67 per month, providing larger audience capabilities and specialized webinar features.

Source
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